세계의 레스토랑 관리 소프트웨어 시장 : 소프트웨어 유형별, 전개 형태별, 최종사용자별, 플라이트 클래스별, 지역별 범위 및 예측

Global Restaurant Management Software Market by Software Type, By Deployment Mode, By End-User, By Flight Class, By Geographic Scope and Forecast

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한글목차

레스토랑 관리 소프트웨어 세계 시장 규모 및 예측

세계 레스토랑 관리 소프트웨어 시장은 2024년에 34억 5,000만 달러로 평가되며 2026-2032년 동안 13.30%의 CAGR로 성장하여 2032년에는 85억 8,000만 달러에 달할 것으로 예상됩니다.

• 레스토랑 관리 소프트웨어는 예약, 주문 처리, 재고 관리, 고객 관리 등의 영역을 다루며 레스토랑 운영을 간소화하고 자동화하기 위해 설계된 디지털 도구입니다. 효율성을 높이고 인적 오류를 줄입니다.
• 이 소프트웨어는 풀 서비스 레스토랑부터 카페, 푸드 트럭에 이르기까지 다양한 유형의 식품 서비스 시설에서 사용되고 있으며, 프론트 엔드 및 백엔드 작업을 관리하고 원활한 운영과 고객 서비스 향상을 보장하는 데 도움을 주고 있습니다.
• 레스토랑 관리 소프트웨어의 향후 전망은 AI, 머신러닝, 클라우드 기반 솔루션을 통합하여 실시간 데이터 분석, 개인화된 고객 경험, 업무의 추가 자동화, 효율성 및 수익성 향상을 가능하게 하는 것입니다.

세계 레스토랑 관리 소프트웨어 시장 역학

세계 레스토랑 관리 소프트웨어 시장을 형성하는 주요 시장 역학은 다음과 같습니다.

주요 시장 촉진요인

• 클라우드 기반 솔루션 채택 증가 : 클라우드 기반 레스토랑 관리 소프트웨어는 확장성, 유연성, 접근 용이성으로 인해 많은 사랑을 받고 있습니다.
• 자동화에 대한 수요 증가 : 재고 관리, 주문 처리, 직원 스케줄 관리 등의 업무 자동화에 대한 요구가 높아지면서 효율성을 높이고 수작업으로 인한 실수를 줄이기 위해 레스토랑 관리 소프트웨어의 도입이 증가하고 있습니다.
• 온라인 주문 및 배송의 인기 증가 : 온라인 주문 및 배송 서비스가 급증함에 따라 이러한 프로세스를 관리하고 원활한 통합 및 운영 효율성을 보장하는 소프트웨어 솔루션에 대한 수요가 증가하고 있습니다.
• 고객 경험의 중요성 : 레스토랑에서는 테이블 예약 개선, 개인화된 서비스, 로열티 프로그램 등 고객 경험을 향상시키기 위해 관리 소프트웨어를 활용하는 경향이 증가하고 있으며, 이는 산업 전반의 소프트웨어 수요를 주도하고 있습니다.

주요 과제

• 높은 도입 비용 : 특히 소규모 매장의 경우, 하드웨어, 소프트웨어 라이선스, 직원 교육 비용 등 레스토랑 관리 소프트웨어 도입에 드는 초기 비용이 만만치 않을 수 있습니다.
• 데이터 보안에 대한 우려 : 클라우드 기반 솔루션을 채택하는 레스토랑이 늘어남에 따라 데이터 유출 및 사이버 보안 위험에 대한 우려가 큰 이슈가 되고 있습니다.

주요 동향

• AI와 머신러닝의 통합 : 예측 분석, 자동화된 고객 서비스 등 AI를 활용한 기능이 레스토랑 관리 소프트웨어에서 보편화되고 있으며, 업무 효율성과 개인화된 고객 경험을 향상시키고 있습니다.
• 모바일 솔루션의 성장 : 모바일 기반 레스토랑 관리 소프트웨어가 트렌드가 되고 있으며, 직원들은 핸드헬드로 주문, 결제, 재고를 관리할 수 있어 이동 중에도 유연성과 고객 서비스를 향상시킬 수 있습니다.
• 비접촉식 기술 발표 비접촉식 결제 시스템이나 QR코드 메뉴의 이용이 증가함에 따라 이러한 기술을 지원하는 소프트웨어에 대한 수요가 증가하고 있으며, 위생적인 측면과 고객의 편의성을 향상시킬 수 있습니다.

목차

제1장 세계의 레스토랑 관리 소프트웨어 시장 소개

• 시장 개요
• 조사 범위
• 가정

제2장 주요 요약

제3장 VERIFIED MARKET RESEARCH 조사 방법

• 데이터 마이닝
• 검증
• 1차 자료
• 데이터 소스 리스트

제4장 세계의 레스토랑 관리 소프트웨어 시장 전망

• 개요
• 시장 역학
  • 성장 촉진요인
  • 성장 억제요인
  • 기회
• Porter's Five Forces 모델
• 밸류체인 분석

제5장 레스토랑 관리 소프트웨어 세계 시장 : 소프트웨어 유형별

• 개요
• 프론트엔드 소프트웨어
• 백엔드 소프트웨어
• 재고 관리
• 예약 관리
• 테이블 관리
• 주방 디스플레이 시스템(KDS)
• 직원 스케줄링

제6장 레스토랑 관리 소프트웨어 세계 시장 : 최종사용자별

• 개요
• 풀 서비스 레스토랑
• 퀵 서비스 레스토랑
• 카페&바
• 푸드 트럭
• 기타

제7장 세계의 레스토랑 관리 소프트웨어 시장 : 전개 형태별

• 개요
• 클라우드 기반
• 온프레미스

제8장 레스토랑 관리 소프트웨어 세계 시장 : 지역별

• 개요
• 북미
  • 미국
  • 캐나다
  • 멕시코
• 유럽
  • 독일
  • 영국
  • 프랑스
  • 기타 유럽
• 아시아태평양
  • 중국
  • 일본
  • 인도
  • 기타 아시아태평양
• 기타
  • 라틴아메리카
  • 중동

제9장 세계의 레스토랑 관리 소프트웨어 시장 경쟁 구도

• 개요
• 각사의 시장 순위
• 주요 개발 전략

제10장 기업 개요

• Clover Network Inc
• NCR Voyix Corporation
• Toast Inc.
• Hot Schedules, Inc.
• Lightspeed Commerce
• OpenTable Inc.
• Square Capital LLC
• Revel Systems, Inc.
• Touch Bistro Inc.
• Squirrel Systems

제11장 주요 개발

• 제품 출시/개발
• 인수합병
• 사업 확대
• 파트너십과 제휴

제12장 부록

• 관련 조사

ksm

영문 목차

영문목차

Global Restaurant Management Software Market Size and Forecast

The Global Restaurant Management Software Market was valued at USD 3.45 Billion in 2024 and is projected to reach USD 8.58 Billion by 2032 growing at a CAGR of 13.30% from 2026 to 2032.

• Restaurant Management Software is a digital tool designed to streamline and automate restaurant operations, covering areas like reservations, order processing, inventory control and customer management. It enhances efficiency and reduces human errors.
• The software is used in various types of food service establishments, from full-service restaurants to cafes and food trucks, helping to manage front-end and back-end tasks, ensuring smooth operations and improved customer service.
• The future scope of restaurant management software lies in integrating AI, machine learning and cloud-based solutions, enabling real-time data analytics, personalized customer experiences and further automation of operations to drive efficiency and profitability.

Global Restaurant Management Software Market Dynamics

The key market dynamics that are shaping the global restaurant management software market include:

Key Market Drivers:

• Increasing Adoption of Cloud-based Solutions: Cloud-based restaurant management software is gaining traction due to its scalability, flexibility and ease of access, allowing restaurants to streamline operations remotely and improve data management.
• Rising Demand for Automation: The growing need for automating tasks such as inventory control, order processing and employee scheduling is driving the adoption of restaurant management software to enhance efficiency and reduce manual errors.
• Growing Popularity of Online Ordering and Delivery: The surge in online food ordering and delivery services has increased the demand for software solutions that manage these processes, ensuring seamless integration and operational efficiency.
• Focus on Customer Experience: Restaurants are increasingly leveraging management software to enhance the customer experience through improved table reservations, personalized services and loyalty programs, driving software demand across the industry.

Key Challenges:

• High Implementation Costs: The initial cost of deploying restaurant management software, particularly for smaller establishments, can be prohibitive, including expenses for hardware, software licenses and staff training.
• Data Security Concerns: As more restaurants adopt cloud-based solutions, concerns about data breaches and cybersecurity risks present significant challenges, making it crucial to implement robust security measures to protect sensitive information.

Key Trends:

• Integration of AI and Machine Learning: AI-powered features like predictive analytics and automated customer service are becoming more common in restaurant management software, enhancing operational efficiency and personalized customer experiences.
• Growth in Mobile Solutions: Mobile-based restaurant management software is trending, allowing staff to manage orders, payments and inventory from handheld devices, improving flexibility and customer service on the go.
• Adoption of Contactless Technologies: The increasing use of contactless payment systems and QR code menus is driving demand for software that supports these technologies, improving hygiene and customer convenience in the dining experience.

Global Restaurant Management Software Market Regional Analysis

Here is a more detailed regional analysis of the global restaurant management software market:

North America:

• According to Verified Market Research, North America is expected to dominate the Global Restaurant Management Software market.
• North America benefits from early adoption of advanced restaurant management technologies, driving its market dominance in the sector.
• The region has a high concentration of restaurants, fueling demand for efficient management solutions to streamline operations and enhance customer experiences.
• The growing trend of online food delivery and takeout services in North America increases the need for software to manage orders, inventory and customer data.
• Strong competition in the restaurant industry in North America pushes establishments to adopt innovative software solutions to stay ahead, supporting market growth.

Asia-Pacific:

• According to Verified Market Research, Asia-Pacific is the fastest growing region in Global Restaurant Management Software market.
• The Asia-Pacific region is experiencing rapid urbanization, leading to the expansion of the food service sector and driving demand for advanced restaurant management solutions.
• The growing number of restaurants and food service establishments in Asia-Pacific contributes to increased adoption of management software to streamline operations and improve efficiency.
• Rising smartphone and internet penetration in the region boosts the demand for mobile-based and cloud-based restaurant management solutions, supporting market growth.
• Economic development and increased consumer spending in Asia-Pacific drive the need for innovative software solutions to enhance customer experiences and operational management.

Global Restaurant Management Software Market: Segmentation Analysis

The Global Restaurant Management Software Market is segmented on the basis of Software Type, Deployment Mode, End-User and Geography.

Global Restaurant Management Software Market, by Software Type

• Front-end Software
• Back-end Software
• Inventory Management
• Reservation Management
• Table Management
• Kitchen Display Systems (KDS)
• Employee Scheduling
• Others

Based on Product Type, the Restaurant Management Software Market is segmented into Single-Component and Multi-Component adhesives. Single-Component adhesives offer ease of use and quick application, making them ideal for straightforward bonding tasks where simplicity is key. Multi-Component adhesives, on the other hand, provide enhanced strength and durability through the combination of different materials, suitable for complex and demanding applications that require superior performance. This segmentation caters to varying needs across industries, balancing ease of use with advanced functionality.

Global Restaurant Management Software Market, by Deployment Mode

• Cloud-Based
• On-Premise

Based on Deployment, the Restaurant Management Software Market is categorized into Cloud-Based and On-Premise Solutions. Cloud-based solutions are the most dominating deployment type, driven by their scalability, cost-effectiveness and ease of access. These solutions allow restaurant operators to manage operations remotely, integrate with other digital tools and scale according to business needs. The flexibility and reduced IT infrastructure costs associated with cloud-based deployment contribute significantly to its leading position in the market.

Global Restaurant Management Software Market, by End-User

• Full-service Restaurants
• Quick-service Restaurants
• Cafes and Bars
• Food Trucks
• Others

Based on End User, the Restaurant Management Software Market is segmented into Full-Service Restaurants, Quick-Service Restaurants, Cafes and Bars, Food Trucks. Full-service restaurants are the most dominating end-user segment, driven by their need for comprehensive management solutions to handle complex operations, including reservations, inventory and customer service. The extensive functionalities offered by management software are essential for optimizing the diverse and multifaceted operations of full-service restaurants, supporting their significant market share.

Global Restaurant Management Software Market, by Geography

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East & Africa

Based on Geography, the restaurant management software market is segmented into North America, Europe, Asia-Pacific, Latin America and the Middle East & Africa. The Asia-Pacific region is the most rapidly growing region, driven by rapid urbanization, an expanding food service industry and increasing adoption of digital technologies. The region's growing number of food establishments and rising consumer demand for efficient management solutions contribute significantly to its swift market growth.

Key Players

The Global Restaurant Management Software Market study report will provide valuable insight with an emphasis on the global market. The major players in the Restaurant Management Software Market include Toast Inc., Square Inc., Oracle Corporation, NCR Corporation, Lightspeed Commerce, Upserve Inc., Clover Network Inc.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share and market ranking analysis of the above- mentioned players globally.

Restaurant Management Software Market Recent Developments

• In January 2024, Toast Inc. announced the launch of its new AI-powered analytics tool designed to provide restaurant owners with deeper insights into customer behaviour and operational efficiency, enhancing decision-making capabilities.
• In March 2024, Square Inc. expanded its restaurant management software by integrating advanced inventory management features that allow restaurant operators to track stock levels in real-time and automate reordering processes, improving overall efficiency.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET, BY SOFTWARE TYPE

• 5.1 Overview
• 5.2 Front-end Software
• 5.3 Back-end Software
• 5.4 Inventory Management
• 5.5 Reservation Management
• 5.6 Table Management
• 5.7 Kitchen Display Systems (KDS)
• 5.8 Employee Scheduling

6 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET, BY END USER

• 6.1 Overview
• 6.2 Full-service Restaurants
• 6.3 Quick-service Restaurants
• 6.4 Cafes and Bars
• 6.5 Food Trucks
• 6.6 Others

7 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT MODE

• 7.1 Overview
• 7.2 Cloud-Based
• 7.3 On-Premise

8 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET, BY GEOGRAPHY

• 8.1 Overview
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 U.K.
  • 8.3.3 France
  • 8.3.4 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 India
  • 8.4.4 Rest of Asia Pacific
• 8.5 Rest of the World
  • 8.5.1 Latin America
  • 8.5.2 Middle East

9 GLOBAL RESTAURANT MANAGEMENT SOFTWARE MARKET COMPETITIVE LANDSCAPE

• 9.1 Overview
• 9.2 Company Market Ranking
• 9.3 Key Development Strategies

10 COMPANY PROFILES

• 10.1 Clover Network Inc
  • 10.1.1 Overview
  • 10.1.2 Financial Performance
  • 10.1.3 Product Outlook
  • 10.1.4 Key Developments
• 10.2 NCR Voyix Corporation
  • 10.2.1 Overview
  • 10.2.2 Financial Performance
  • 10.2.3 Product Outlook
  • 10.2.4 Key Developments
• 10.3 Toast Inc.
  • 10.3.1 Overview
  • 10.3.2 Financial Performance
  • 10.3.3 Product Outlook
  • 10.3.4 Key Developments
• 10.4 Hot Schedules, Inc.
  • 10.4.1 Overview
  • 10.4.2 Financial Performance
  • 10.4.3 Product Outlook
  • 10.4.4 Key Developments
• 10.5 Lightspeed Commerce
  • 10.5.1 Overview
  • 10.5.2 Financial Performance
  • 10.5.3 Product Outlook
  • 10.5.4 Key Developments
• 10.6 OpenTable Inc.
  • 10.6.1 Overview
  • 10.6.2 Financial Performance
  • 10.6.3 Product Outlook
  • 10.6.4 Key Developments
• 10.7 Square Capital LLC
  • 10.7.1 Overview
  • 10.7.2 Financial Performance
  • 10.7.3 Product Outlook
  • 10.7.4 Key Developments
• 10.8 Revel Systems, Inc.
  • 10.8.1 Overview
  • 10.8.2 Financial Performance
  • 10.8.3 Product Outlook
  • 10.8.4 Key Developments
• 10.9 Touch Bistro Inc.
  • 10.9.1 Overview
  • 10.9.2 Financial Performance
  • 10.9.3 Product Outlook
  • 10.9.4 Key Developments
• 10.10 Squirrel Systems
  • 10.10.1 Overview
  • 10.10.2 Financial Performance
  • 10.10.3 Product Outlook
  • 10.10.4 Key Developments

11 KEY DEVELOPMENTS

• 11.1 Product Launches/Developments
• 11.2 Mergers and Acquisitions
• 11.3 Business Expansions
• 11.4 Partnerships and Collaborations

12 Appendix

• 12.1 Related Research

관련자료