This report covers the market opportunity for AI-solutions to enhance first responder workflows from the perspectives of efficiency, productivity, safety, and engagement. It provides market participants with strategic insights discussing the current and emerging use cases for AI in public safety across law enforcement, fire, and EMS applications. This report evaluates the competitive landscape of leading vendors in the public safety technology space and highlights the most innovative vendors driving the adoption of AI for first responders.
What Questions are Addressed?
What are the leading and emerging use cases for AI solutions supporting first responder workflow automation, situational awareness, safety, and citizen engagement in public safety?
In what ways is generative AI being utilized, and how is it transforming public safety AI solutions?
What is the sentiment of public safety personnel regarding the use of AI in solutions and how prepared are they to adopt these technologies?
What are the leading challenges associated with implementing AI-enabled solutions for first responder workflow automation in public safety?
How do AI government policies differ globally, and what rate of public safety agencies have internal AI policies?
What are the benefits and challenges associated with on-device AI and on-device processing in public safety?
How are public safety organizations leveraging premium priced PCs with on-device AI capabilities?
Who Should Read this Report?
The target audience for this report is decision-makers with marketing, sales, product development, and/or partner development functional responsibilities within organizations that develop, sell and support solutions for public safety first responders. This includes vendors of mobile computing solutions, accessories such as surveillance, body worn, or vehicle cameras, and software supporting CAD, RMS, video analytics, workflow automation, evidence management, real-time crime fighting, and more.
Organizations Listed in this Report:
Axis Communications
Axon
Beckman Coulter (Stocastic)
C3.ai
Cisco
ClearSpot.ai
Dell
Durabook
Echodyne
Ericsson Enterprise Wireless
Esri
Getac
GridRaster
i-Pro
Kyocera
Mark43
MatrixSpace
Motorola
N5 Sensors
Panasonic
Patrol PC
Penlink
Reality Defender
Samsung
SigmaSense
Spot.ai
Versaterm
Vivotek
Zebra
Zello
Zero Eyes
Table of Contents
Inside this Report
What Questions are Addressed?
Who Should Read this Report?
Organizations Listed in this Report
Executive Summary
Key Findings
The Public Safety Workforce
In-Vehicle Mobile Computing Technology Setup
Law Enforcement Vehicle Setup
Emergency Medical Services Vehicle Setup
Firefighter Vehicle Setup
In-Vehicle Accessories and Supporting Technology
Body Worn Cameras
External and Internal Vehicle Cameras
Surveillance Cameras, Sensors, and Radar Technology
Public Safety Workflows
Administrative Tasks
Field Work
Communication
Asset and Records Management
AI-Enhanced Workflows
On-Device AI
On-Device AI Forecasts
Rugged AI PC Competitive Landscape
Vendor Profiles
Rugged Mobile Computer Vendors
Camera, Radar, Communication, AR/VR Vendors
Public Safety Platform, Software, Connectivity
About the Authors
About VDC Research
List of Exhibits
Exhibit 1: Select the top 3 areas of operational strategic importance to your organization over the next 1-2 years
Exhibit 2: Select the top 3 areas of technical strategic importance to your organization over the next 1-2 years
Exhibit 3: When evaluating mobile devices for frontline public safety workers, what are the primary features driving adoption?
Exhibit 4: Describe your organization's usage of body-worn cameras
Exhibit 5: Describe your organization's usage of vehicle cameras
Exhibit 6: Which of the following workflows are supported by mobile devices?
Exhibit 7: What are the perceived benefits/use cases for on-device AI at your organization? Please select the top 3
Exhibit 8: Would your organization pay a premium for devices with on-device AI capabilities
Exhibit 9: Does your organization have an AI Policy?
Exhibit 10: What are the barriers to deploying on-device AI at your organization? Please select the top 3.
Exhibit 11: 2023 to 2028 Global Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
Exhibit 12: 2023 to 2028 Global Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
Exhibit 13: 2023 to 2028 Global Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
Exhibit 14: 2023 to 2028 Americas Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
Exhibit 15: 2023 to 2028 Americas Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
Exhibit 16: 2023 to 2028 Americas Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
Exhibit 17: 2023 to 2028 EMEA Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
Exhibit 18: 2023 to 2028 EMEA Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
Exhibit 19: 2023 to 2028 EMEA Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
Exhibit 20: 2023 to 2028 APAC Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
Exhibit 21: 2023 to 2028 APAC Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
Exhibit 22: 2023 to 2028 APAC Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)