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Inside this Report :
This report covers decision maker preferences and priorities around enterprise mobility solutions supporting frontline/firstline mobile workers. The research, based on a survey fielded to enterprise mobility decision makers, assesses the factors that are most important in mobile device selection and use, as well as industry themes around device performance needs, connectivity, and end user sentiment. The research also takes a close look at barriers to device deployment and major industry challenges that may impact device purchasing decisions. This report offers enterprise mobility decision makers critical intelligence to support their investment decisions. This report includes year-over-year data beginning in 2022, and figures from 7 industries: Healthcare, Field Service, Public Safety, Manufacturing, Transportation & Logistics, Retail, and Warehousing.
What Questions Are Addressed:
What devices are popular across industries?
What trends are emerging in mobile hardware deployment models?
What industry and technology issues impact enterprise mobility hardware purchasing decisions?
What are decision makers' top priorities with regard to enterprise mobility investments?
How do mobile device use cases vary across industries?
How are technology budgets changing, and how will that impact enterprise mobility strategy?
What is the response to new innovations in network connectivity?
What impact does a tightening labor pool have on mobile device investment decisions?
What is the relationship between mobile worker preferences and enterprise mobility investments?
How do sustainability criteria such as EPEAT rating, sourcing, and disposal factor into purchasing decisions?
How do decision makers view device lifecycle management from purchasing to disposal?
How do end users view on-device AI, and what are the benefits and challenges?
Research Overview :
Smartphones are the most commonly used form factor across industries.
Sustainability is becoming a larger factor in mobile device evaluation, sourcing, and disposal.
The age of AI is coming to the frontline workforce.
Organizations turn to technology to address labor challenges in a variety of ways.
Many frontline mobile workers are still skeptical of new technologies.
Who Should Read this Report?
The target audience for this report is decision makers within marketing, product development, and sales/business development roles at mobile hardware OEMs, system integrators, value-added resellers, and distributors. End users with enterprise mobility purchasing, specification, and/or support responsibilities would benefit from reading this report.
Table of Contents
Inside this Report
What Questions Are Addressed
Who Should Read this Report?
List of Exhibits
Research Overview
About the Authors
List of Exhibits
All Industries
Exhibit 1: Respondent department
Exhibit 2: Respondent title/job function
Exhibit 3: Organization headquarters location
Exhibit 4: Organization country - APAC
Exhibit 5: Organization number of employees
Exhibit 6: Devices used by mobile workers
Exhibit 7: Smartphone operating system
Exhibit 7a: Smartphone operating system version - Android
Exhibit 7b: Smartphone operating system version - iOS
Exhibit 8: Tablet operating system
Exhibit 8a: Tablet operating system version - Android
Exhibit 8b: Tablet operating system version - iOS
Exhibit 8c: Tablet operating system version - Windows
Exhibit 9: Handheld computer/RF scan gun operating system
Exhibit 9a: Handheld computer/RF scan gun operating system version - Android
Exhibit 10: Notebook/laptop operating system
Exhibit 10a: Notebook/laptop operating system version - Windows
Exhibit 10b: Notebook/laptop operating system version - macOS
Exhibit 11: Operating system update frequency
Exhibit 12: Number of mobile applications used per shift
Exhibit 13: Organization Wi-Fi version (Excluding Field Service, Public Safety)
Exhibit 14: Most recent Wi-Fi infrastructure update (Excluding Field Service, Public Safety)
Exhibit 15: Organization private cellular adoption
Exhibit 16: Mobile device allocation
Exhibit 17: Lost mobile devices (Excluding Public Safety)
Exhibit 18: Mobile technology budget
Exhibit 19: Mobile technology attributes and impact
Exhibit 20: Mobile technology adoption and management processes
Exhibit 21: EPEAT certification requirements
Exhibit 22: Mobile device sourcing sustainability initiatives
Exhibit 23: Mobile device disposal sustainability initiatives
Exhibit 24: Organization on-device AI adoption trends
Exhibit 25: Organization willingness to spend on on-device AI
Exhibit 26: On-device AI adoption barriers
Exhibit 27: Labor availability impact on organization
Exhibit 28: Mobile technology impact on labor challenges
Exhibit 29: New mobile technology workforce challenges
Exhibit 30: Mobile worker time to full productivity
I: Healthcare
Exhibit I-1: Respondent department
Exhibit I-2: Respondent title/job function
Exhibit I-3: Organization headquarters location
Exhibit I-4: Organization country - APAC
Exhibit I-5: Organization number of employees
Exhibit I-6: Healthcare organization type
Exhibit I-7: Devices used by mobile workers
Exhibit I-8: Wearable mobile technology adoption
Exhibit I-9: Wearable mobile technology form factor
Exhibit I-10: Healthcare mobile device requirements
Exhibit I-11: Workflows supported by mobile devices
Exhibit I-12: Smartphone operating system
Exhibit I-12a: Smartphone operating system version - Android
Exhibit I-12b: Smartphone operating system version - iOS
Exhibit I-13: Tablet operating system
Exhibit I-13a: Tablet operating system version - Android
Exhibit I-13b: Tablet operating system version - iOS
Exhibit I-13c: Tablet operating system version - Windows
Exhibit I-14: Handheld computer/RF scan gun operating system
Exhibit I-14a: Handheld computer/RF scan gun operating system version - Android
Exhibit I-15: Notebook/laptop operating system
Exhibit I-15a: Notebook/laptop operating system version - Windows
Exhibit I-15b: Notebook/laptop operating system version - macOS
Exhibit I-16: Computer on wheels (COWs) operating system
Exhibit I-16a: Computer on wheels (COWs) operating system version - Windows
Exhibit I-17: Operating system update frequency
Exhibit I-18: Number of mobile applications used per shift
Exhibit I-19: Organization Wi-Fi version
Exhibit I-20: Most recent Wi-Fi infrastructure update
Exhibit I-21: Organization private cellular adoption
Exhibit I-22: Organization network/connectivity challenges
Exhibit I-23: Mobile device allocation
Exhibit I-24: Lost mobile devices
Exhibit I-25: Tools preventing mobile device loss
Exhibit I-26: Mobile technology budget
Exhibit I-27: Mobile technology attributes and impact
Exhibit I-28: Mobile technology adoption and management processes
Exhibit I-29: Healthcare industry obstacles
Exhibit I-30: Mobile technology investment priorities
Exhibit I-31: Features driving mobile device adoption
Exhibit I-32: Mobile device deployment challenges
Exhibit I-33: EPEAT certification requirements
Exhibit I-34: Mobile device sourcing sustainability initiatives
Exhibit I-35: Mobile device disposal sustainability initiatives
Exhibit I-36: Organization on-device AI adoption trends
Exhibit I-37: Organization willingness to spend on on-device AI
Exhibit I-38: On-device AI benefits and use cases
Exhibit I-39: On-device AI adoption barriers
Exhibit I-40: Labor availability impact on organization
Exhibit I-41: Mobile technology impact on labor challenges
Exhibit I-42: New mobile technology workforce challenges
Exhibit I-43: Mobile worker time to full productivity
II: Field Service
Exhibit II-1: Respondent department
Exhibit II-2: Respondent title/job function
Exhibit II-3: Organization headquarters location
Exhibit II-4: Organization country - APAC
Exhibit II-5: Organization number of employees
Exhibit II-6: Service scheduling windows
Exhibit II-7: Customer to technician communication model
Exhibit II-8: Organization number of fleet vehicles
Exhibit II-9: Devices used by mobile workers
Exhibit II-10: Vehicle mounted mobile devices
Exhibit II-11: Wearable mobile technology adoption
Exhibit II-12: Wearable mobile technology form factor
Exhibit II-13: Mobile-driven workstation (e.g. Samsung DeX, Zebra Workstation Connect) adoption
Exhibit II-14: Mobile-driven workstation benefits
Exhibit II-15: Mobile-driven workstation challenges
Exhibit II-16: Field service organization tracked metrics
Exhibit II-17: Workflows supported by mobile devices
Exhibit II-18: Smartphone operating system
Exhibit II-18a: Smartphone operating system version - Android
Exhibit II-18b: Smartphone operating system version - iOS
Exhibit II-19: Tablet operating system
Exhibit II-19a: Tablet operating system version - Android
Exhibit II-19b: Tablet operating system version - iOS
Exhibit II-19c: Tablet operating system version - Windows
Exhibit II-20: Handheld computer/RF scan gun operating system
Exhibit II-20a: Handheld computer/RF scan gun operating system version - Android
Exhibit II-21: Notebook/laptop operating system
Exhibit II-21a: Notebook/laptop operating system version - Windows
Exhibit II-21b: Notebook/laptop operating system version - macOS
Exhibit II-22: Operating system update frequency
Exhibit II-23: Number of mobile applications used per shift
Exhibit II-24: Mobile device in-field primary network access method
Exhibit II-25: Connectivity requirement review/evaluation frequency
Exhibit II-26: Organization private cellular adoption
Exhibit II-27: Organization network/connectivity challenges
Exhibit II-28: Mobile device allocation
Exhibit II-29: Lost mobile devices
Exhibit II-30: Tools preventing mobile device loss
Exhibit II-31: Mobile technology budget
Exhibit II-32: Mobile technology attributes and impact
Exhibit II-33: Mobile technology adoption and management processes
Exhibit II-34: Field service industry obstacles
Exhibit II-35: Mobile technology investment priorities
Exhibit II-36: Features driving mobile device adoption
Exhibit II-37: Mobile device deployment challenges
Exhibit II-38: EPEAT certification requirements
Exhibit II-39: Mobile device sourcing sustainability initiatives
Exhibit II-40: Mobile device disposal sustainability initiatives
Exhibit II-41: Organization on-device AI adoption trends
Exhibit II-42: Organization willingness to spend on on-device AI
Exhibit II-43: On-device AI benefits and use cases
Exhibit II-44: On-device AI adoption barriers
Exhibit II-45: Labor availability impact on organization
Exhibit II-46: Mobile technology impact on labor challenges
Exhibit II-47: New mobile technology workforce challenges
Exhibit II-48: Mobile worker time to full productivity
III: Public Safety
Exhibit III-1: Respondent department
Exhibit III-2: Respondent title/job function
Exhibit III-3: Organization headquarters location
Exhibit III-4: Organization country - APAC
Exhibit III-5: Organization number of employees
Exhibit III-6: Public safety organization jurisdiction
Exhibit III-7: Population served by organization
Exhibit III-8: Organization number of fleet vehicles
Exhibit III-9: Devices used by mobile workers
Exhibit III-10: Mobile-driven workstation (e.g. Samsung DeX, Zebra Workstation Connect) adoption
Exhibit III-11: Mobile-driven workstation benefits
Exhibit III-12: Mobile-driven workstation challenges
Exhibit III-13: Projected first responder/frontline officer in-vehicle computing setup
Exhibit III-14: Organization body-worn and vehicle camera usage
Exhibit III-15: Workflows supported by mobile devices
Exhibit III-16: Smartphone operating system
Exhibit III-16a: Smartphone operating system version - Android
Exhibit III-16b: Smartphone operating system version - iOS
Exhibit III-17: Tablet operating system
Exhibit III-17a: Tablet operating system version - Android
Exhibit III-17b: Tablet operating system version - iOS
Exhibit III-17c: Tablet operating system version - Windows
Exhibit III-18: Handheld computer/RF scan gun operating system
Exhibit III-18a: Handheld computer/RF scan gun operating system version - Android
Exhibit III-19: Notebook/laptop operating system
Exhibit III-19a: Notebook/laptop operating system version - Windows
Exhibit III-19b: Notebook/laptop operating system version - macOS
Exhibit III-20: Operating system update frequency
Exhibit III-21: Number of mobile applications used per shift
Exhibit III-22: Mobile device in-field primary network access method
Exhibit III-23: Connectivity requirement review/evaluation frequency
Exhibit III-24: Organization private cellular adoption
Exhibit III-25: Organization network/connectivity challenges
Exhibit III-26: Organization procurement vehicle for broadband services
Exhibit III-27: Mobile device allocation
Exhibit III-28: Mobile technology budget
Exhibit III-29: Mobile technology attributes and impact
Exhibit III-30: Mobile technology adoption and management processes
Exhibit III-31: Public safety organization operational strategy
Exhibit III-32: Public safety organization technical strategy
Exhibit III-33: Public safety industry challenges
Exhibit III-34: Features driving mobile device adoption
Exhibit III-35: Mobile device deployment challenges
Exhibit III-36: EPEAT certification requirements
Exhibit III-37: Mobile device sourcing sustainability initiatives
Exhibit III-38: Mobile device disposal sustainability initiatives
Exhibit III-39: Organization on-device AI adoption trends
Exhibit III-40: Organization willingness to spend on on-device AI
Exhibit III-41: On-device AI benefits and use cases
Exhibit III-42: On-device AI adoption barriers
Exhibit III-43: On-device AI supported use case timeline
Exhibit III-44: Organization AI policy
Exhibit III-45: Labor availability impact on organization
Exhibit III-46: Mobile technology impact on labor challenges
Exhibit III-47: New mobile technology workforce challenges
Exhibit III-48: Mobile worker time to full productivity
IV: Manufacturing
Exhibit IV-1: Respondent department
Exhibit IV-2: Respondent title/job function
Exhibit IV-3: Organization headquarters location
Exhibit IV-4: Organization country - APAC
Exhibit IV-5: Organization number of employees
Exhibit IV-6: Manufacturing organization type
Exhibit IV-7: Manufacturing organization hazardous environment
Exhibit IV-8: Devices used by mobile workers
Exhibit IV-9: Wearable mobile technology adoption
Exhibit IV-10: Wearable mobile technology form factor
Exhibit IV-11: Purpose-built forklift mounted computer replacement consideration
Exhibit IV-12: Manufacturing organization intrinsically safe mobile device adoption
Exhibit IV-13: Manufacturing organization advanced technology deployment timeline
Exhibit IV-14: Workflows supported by mobile devices
Exhibit IV-15: Smartphone operating system
Exhibit IV-15a: Smartphone operating system version - Android
Exhibit IV-15b: Smartphone operating system version - iOS
Exhibit IV-16: Tablet operating system
Exhibit IV-16a: Tablet operating system version - Android
Exhibit IV-16b: Tablet operating system version - iOS
Exhibit IV-16c: Tablet operating system version - Windows
Exhibit IV-17: Handheld computer/RF scan gun operating system
Exhibit IV-17a: Handheld computer/RF scan gun operating system version - Android
Exhibit IV-18: Notebook/laptop operating system
Exhibit IV-18a: Notebook/laptop operating system version - Windows
Exhibit IV-18b: Notebook/laptop operating system version - macOS
Exhibit IV-19: Purpose-built forklift mounted computer operating system
Exhibit IV-19a: Purpose-built forklift mounted computer operating system version - Windows
Exhibit IV-19b: Purpose-built forklift mounted computer operating system version - Android
Exhibit IV-20: Operating system update frequency
Exhibit IV-21: Number of mobile applications used per shift
Exhibit IV-22: Organization Wi-Fi version
Exhibit IV-23: Most recent Wi-Fi infrastructure update
Exhibit IV-24: Organization private cellular adoption
Exhibit IV-25: Organization network/connectivity challenges
Exhibit IV-26: Mobile device allocation
Exhibit IV-27: Lost mobile devices
Exhibit IV-28: Tools preventing mobile device loss
Exhibit IV-29: Mobile technology budget
Exhibit IV-30: Mobile technology attributes and impact
Exhibit IV-31: Mobile technology adoption and management processes
Exhibit IV-32: Mobile technology investment priorities
Exhibit IV-33: Features driving mobile device adoption
Exhibit IV-34: Mobile device deployment challenges
Exhibit IV-35: EPEAT certification requirements
Exhibit IV-36: Mobile device sourcing sustainability initiatives
Exhibit IV-37: Mobile device disposal sustainability initiatives
Exhibit IV-38: Organization on-device AI adoption trends
Exhibit IV-39: Organization willingness to spend on on-device AI
Exhibit IV-40: On-device AI benefits and use cases
Exhibit IV-41: On-device AI adoption barriers
Exhibit IV-42: Labor availability impact on organization
Exhibit IV-43: Mobile technology impact on labor challenges
Exhibit IV-44: New mobile technology workforce challenges
Exhibit IV-45: Mobile worker time to full productivity
V: Transportation
Exhibit V-1: Respondent department
Exhibit V-2: Respondent title/job function
Exhibit V-3: Organization headquarters location
Exhibit V-4: Organization country - APAC
Exhibit V-5: Organization number of employees
Exhibit V-6: Transportation organization type
Exhibit V-7: Organization number of fleet vehicles
Exhibit V-8: Devices used by mobile workers
Exhibit V-9: Vehicle mounted mobile devices
Exhibit V-10: Transportation organization advanced technology deployment timeline
Exhibit V-11: Transportation organization advanced technology strategy
Exhibit V-12: Workflows supported by mobile devices
Exhibit V-13: Smartphone operating system
Exhibit V-13a: Smartphone operating system version - Android
Exhibit V-13b: Smartphone operating system version - iOS
Exhibit V-14: Tablet operating system
Exhibit V-14a: Tablet operating system version - Android
Exhibit V-14b: Tablet operating system version - iOS
Exhibit V-14c: Tablet operating system version - Windows
Exhibit V-15: Handheld computer/RF scan gun operating system
Exhibit V-15a: Handheld computer/RF scan gun operating system version - Android
Exhibit V-16: Notebook/laptop operating system
Exhibit V-16a: Notebook/laptop operating system version - Windows
Exhibit V-16b: Notebook/laptop operating system version - macOS
Exhibit V-17: Operating system update frequency
Exhibit V-18: Number of mobile applications used per shift
Exhibit V-19: Organization Wi-Fi version
Exhibit V-20: Most recent Wi-Fi infrastructure update
Exhibit V-21: Organization private cellular adoption
Exhibit V-22: Organization network/connectivity challenges
Exhibit V-23: Mobile device allocation
Exhibit V-24: Lost mobile devices
Exhibit V-25: Mobile technology budget
Exhibit V-26: Mobile technology attributes and impact
Exhibit V-27: Mobile technology adoption and management processes
Exhibit V-28: Transportation organization transportation/supply chain priorities
Exhibit V-29: Mobile technology investment priorities
Exhibit V-30: Features driving mobile device adoption
Exhibit V-31: Mobile device deployment challenges
Exhibit V-32: EPEAT certification requirements
Exhibit V-33: Mobile device sourcing sustainability initiatives
Exhibit V-34: Mobile device disposal sustainability initiatives
Exhibit V-35: Organization on-device AI adoption trends
Exhibit V-36: Organization willingness to spend on on-device AI
Exhibit V-37: On-device AI benefits and use cases
Exhibit V-38: On-device AI adoption barriers
Exhibit V-39: Labor availability impact on organization
Exhibit V-40: Mobile technology impact on labor challenges
Exhibit V-41: New mobile technology workforce challenges
Exhibit V-42: Mobile worker time to full productivity
VI: Retail
Exhibit VI-1: Respondent department
Exhibit VI-2: Respondent title/job function
Exhibit VI-3: Organization headquarters location
Exhibit VI-4: Organization country - APAC
Exhibit VI-5: Organization number of employees
Exhibit VI-6: Retail organization type
Exhibit VI-7: Devices used by mobile workers
Exhibit VI-8: Vehicle mounted mobile devices
Exhibit VI-9: Retail organization RFID outlook
Exhibit VI-10: RFID benefits
Exhibit VI-11: Workflows supported by mobile devices
Exhibit VI-12: Smartphone operating system
Exhibit VI-12a: Smartphone operating system version - Android
Exhibit VI-12b: Smartphone operating system version - iOS
Exhibit VI-13: Tablet operating system
Exhibit VI-13a: Tablet operating system version - Android
Exhibit VI-13b: Tablet operating system version - iOS
Exhibit VI-13c: Tablet operating system version - Windows
Exhibit VI-14: Handheld computer/RF scan gun operating system
Exhibit VI-14a: Handheld computer/RF scan gun operating system version - Android
Exhibit VI-15: Notebook/laptop operating system
Exhibit VI-15a: Notebook/laptop operating system version - Windows
Exhibit VI-15b: Notebook/laptop operating system version - macOS
Exhibit VI-16: Operating system update frequency
Exhibit VI-17: Number of mobile applications used per shift
Exhibit VI-18: Organization Wi-Fi version
Exhibit VI-19: Most recent Wi-Fi infrastructure update
Exhibit VI-20: Organization private cellular adoption
Exhibit VI-21: Organization network/connectivity challenges
Exhibit VI-22: Mobile device allocation
Exhibit VI-23: Lost mobile devices
Exhibit VI-24: Mobile technology budget
Exhibit VI-25: Mobile technology attributes and impact
Exhibit VI-26: Mobile technology adoption and management processes
Exhibit VI-27: Retail organization operational initiatives
Exhibit VI-28: Retail organization mobile technology investment strategy
Exhibit VI-29: Mobile technology investment priorities
Exhibit VI-30: Features driving mobile device adoption
Exhibit VI-31: Mobile device deployment challenges
Exhibit VI-32: EPEAT certification requirements
Exhibit VI-33: Mobile device sourcing sustainability initiatives
Exhibit VI-34: Mobile device disposal sustainability initiatives
Exhibit VI-35: Organization on-device AI adoption trends
Exhibit VI-36: Organization willingness to spend on on-device AI
Exhibit VI-37: On-device AI benefits and use cases
Exhibit VI-38: On-device AI adoption barriers
Exhibit VI-39: Labor availability impact on organization
Exhibit VI-40: Mobile technology impact on labor challenges
Exhibit VI-41: New mobile technology workforce challenges
Exhibit VI-42: Mobile worker time to full productivity
VII: Warehousing
Exhibit VII-1: Respondent department
Exhibit VII-2: Respondent title/job function
Exhibit VII-3: Organization headquarters location
Exhibit VII-4: Organization country - APAC
Exhibit VII-5: Organization number of employees
Exhibit VII-6: Warehouse organization type
Exhibit VII-7: Organization number of warehouses/distribution centers managed
Exhibit VII-8: Organization warehouse/distribution center size
Exhibit VII-9: Organization number of SKUs managed
Exhibit VII-10: Devices used by mobile workers
Exhibit VII-11: Wearable mobile technology adoption
Exhibit VII-12: Wearable mobile technology form factor
Exhibit VII-13: Purpose-built forklift mounted computer replacement consideration
Exhibit VII-14: Tablet adoption for forklift applications
Exhibit VII-15: Critical warehouse mobile technology
Exhibit VII-16: Mobile technology for picking
Exhibit VII-17: Warehouse organization advanced technology deployment timeline
Exhibit VII-18: AMR benefits
Exhibit VII-19: Warehouse management system (WMS) type
Exhibit VII-20: WMS software version
Exhibit VII-21: Workflows supported by mobile devices
Exhibit VII-22: Smartphone operating system
Exhibit VII-22a: Smartphone operating system version - Android
Exhibit VII-22b: Smartphone operating system version - iOS
Exhibit VII-23: Tablet operating system
Exhibit VII-23a: Tablet operating system version - Android
Exhibit VII-23b: Tablet operating system version - iOS
Exhibit VII-23c: Tablet operating system version - Windows
Exhibit VII-24: Handheld computer/RF scan gun operating system
Exhibit VII-24a: Handheld computer/RF scan gun operating system version - Android
Exhibit VII-25: Notebook/laptop operating system
Exhibit VII-25a: Notebook/laptop operating system version - Windows
Exhibit VII-25b: Notebook/laptop operating system version - macOS
Exhibit VII-26: Purpose-built forklift mounted computer operating system
Exhibit VII-26a: Purpose-built forklift mounted computer operating system version - Windows
Exhibit VII-26b: Purpose-built forklift mounted computer operating system version - Android
Exhibit VII-27: Operating system update frequency
Exhibit VII-28: Number of mobile applications used per shift
Exhibit VII-29: Organization Wi-Fi version
Exhibit VII-30: Most recent Wi-Fi infrastructure update
Exhibit VII-31: Warehouse organization Wi-Fi upgrade cycle
Exhibit VII-32: Organization private cellular adoption
Exhibit VII-33: Organization network/connectivity challenges
Exhibit VII-34: Mobile device allocation
Exhibit VII-35: Lost mobile devices
Exhibit VII-36: Mobile technology budget
Exhibit VII-37: Mobile technology attributes and impact
Exhibit VII-38: Mobile technology adoption and management processes
Exhibit VII-39: Warehouse organization operational initiatives
Exhibit VII-40: Features driving mobile device adoption
Exhibit VII-41: Mobile device deployment challenges
Exhibit VII-42: EPEAT certification requirements
Exhibit VII-43: Mobile device sourcing sustainability initiatives
Exhibit VII-44: Mobile device disposal sustainability initiatives
Exhibit VII-45: Organization on-device AI adoption trends
Exhibit VII-46: Organization willingness to spend on on-device AI
Exhibit VII-47: On-device AI benefits and use cases
Exhibit VII-48: On-device AI adoption barriers
Exhibit VII-49: Labor availability impact on organization
Exhibit VII-50: Mobile technology impact on labor challenges