음성 통신 모니터링 시장 보고서(2026년)
Audio Communication Monitoring Global Market Report 2026
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리서치사 : The Business Research Company
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페이지 정보 : 영문 250 Pages
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한글목차

음성통신 모니터링 시장 규모는 최근 들어 비약적으로 확대되고 있습니다. 2025년 137억 9,000만 달러에서 2026년 169억 8,000만 달러에 달하고, CAGR 23.1%를 보일 것으로 예측됩니다. 과거의 성장은 유선 음성 모니터링의 전통적 채택, 기업 통신에 대한 초기 통합, 아날로그 및 디지털 음성 시스템의 성장, 수동 검증에 대한 의존, BFSI(은행, 금융, 보험) 및 미디어 분야에서의 조기 도입에 기인한 것으로 추정됩니다.

음성통신 모니터링 시장 규모는 향후 수년간 급격한 성장이 예상됩니다. 2030년에는 392억 9,000만 달러에 달할 것으로 예상되며, CAGR은 23.3%를 보일 것으로 예측됩니다. 예측 기간 중의 성장은 무선 오디오 모니터링 솔루션의 확대, AI 기반 위협 감지 도입, 클라우드 및 On-Premise 플랫폼과의 통합, 중소기업의 성장, 소매 및 정부 부문에서의 사용 증가에 기인할 것으로 보입니다. 예측 기간의 주요 동향으로는 AI 강화형 오디오 모니터링 시스템 도입, 실시간 음성 분석 플랫폼 통합, 클라우드 기반 오디오 처리 솔루션 채택, 스마트 통신 모니터링 툴 확대, 자동 위협 감지 시스템 구현 등이 있습니다.

클라우드 기반 솔루션의 채택 확대는 음성 통신 모니터링 시장의 성장을 가속할 것으로 예측됩니다. 클라우드 서비스는 인터넷을 통해 제공되는 다양한 온디맨드 컴퓨팅 리소스와 용도를 제공하며, 유연성, 비용 효율성, 강화된 보안을 제공합니다. 이러한 솔루션은 음성 통신 모니터링에 유용하며, 컴플라이언스 준수 및 고객 서비스 향상에 기여합니다. 예를 들어 영국의 IT 서비스 관리 업체인 IT Desk(UK) Limited에 따르면 2025년 9월 기준 약 70%의 기업이 모든 디지털 구상에 클라우드 네이티브 전략을 도입할 것으로 예상하고 있습니다. 이러한 클라우드 기반 솔루션의 보급 확대는 음성 통신 모니터링 시장의 주요 촉진요인이 될 것으로 예측됩니다.

음성 통신 모니터링 시장의 주요 기업은 인터콤 시스템 등 기술적으로 진보된 솔루션을 개발하여 강화된 기능으로 고객의 요구에 부응하고 있습니다. 인터컴 솔루션은 건물내 또는 여러 거점 간 사용자 간 음성, 영상, 메시징을 통한 실시간 교류를 가능하게 하는 통신 시스템으로 협업과 출입통제 향상에 기여합니다. 예를 들어 2023년 7월, 네트워크 통신 단말기 제품을 전문으로 하는 중국 하이테크 기업 Flyingvoice는 SIP 오디오 인터컴 'i86-01', 'i86-02', 'i86-03'을 출시했습니다. 이 장치들은 실내와 야외 환경 모두에서 원활하게 사용할 수 있도록 설계되었으며, IP65 방수 인증과 방진 구조로 모든 조건에서 뛰어난 성능을 발휘합니다. 음성 인터컴 기능, 커스터마이징 가능한 버튼, 방송 옵션 등 다양한 기능을 갖추고 있으며, 호텔, 요양시설, 학교, 병원, 아파트 등 다양한 산업분야의 다양한 요구에 대응합니다. 신뢰성과 안전성을 겸비한 음성 인터컴 솔루션을 제공하여 커뮤니케이션과 보안 향상에 기여합니다.

목차

제1장 개요

제2장 시장의 특징

제3장 시장 공급망 분석

제4장 세계의 시장 동향과 전략

제5장 최종 용도 산업의 시장 분석

제6장 시장 : 금리, 인플레이션, 지정학, 무역 전쟁과 관세의 영향, 관세 전쟁과 무역 보호주의에 의한 공급망에 대한 영향, Covid가 시장에 미치는 영향을 포함한 거시경제 시나리오

제7장 세계의 전략 분석 프레임워크, 현재 시장 규모, 시장 비교 및 성장률 분석

제8장 시장의 세계 TAM(Total Addressable Market)

제9장 시장 세분화

제10장 지역별·국가별 분석

제11장 아시아태평양 시장

제12장 중국 시장

제13장 인도 시장

제14장 일본 시장

제15장 호주 시장

제16장 인도네시아 시장

제17장 한국 시장

제18장 대만 시장

제19장 동남아시아 시장

제20장 서유럽 시장

제21장 영국 시장

제22장 독일 시장

제23장 프랑스 시장

제24장 이탈리아 시장

제25장 스페인 시장

제26장 동유럽 시장

제27장 러시아 시장

제28장 북미 시장

제29장 미국 시장

제30장 캐나다 시장

제31장 남미 시장

제32장 브라질 시장

제33장 중동 시장

제34장 아프리카 시장

제35장 시장 규제 상황과 투자환경

제36장 경쟁 구도와 기업 개요

제37장 기타 대기업과 혁신적 기업

제38장 세계의 시장 경쟁 벤치마킹과 대시보드

제39장 주요 합병과 인수

제40장 시장의 잠재력이 높은 국가, 부문, 전략

제41장 부록

KSA
영문 목차

영문목차

Audio communication monitoring is employed to analyze audio conversations and recordings, capturing sounds from the surrounding environment. This monitoring includes the recording of sounds through audio surveillance, utilizing technologies like Audio Return Channel (ARC) and intruder detectors. Its applications span alarm verification, deterrence, and prevention, contributing to improved operations by enhancing communication between employees and customers, as well as facilitating efficient day-to-day business activities.

The primary types of audio communication monitoring are wired communication and wireless communication. Wired audio communication monitoring is geared towards high-speed data transfer, providing enhanced protection against potential attacks through the use of wired-based technology. It caters to organizations of various sizes, including large enterprises and small and medium-sized enterprises, incorporating components such as solutions and services. Deployment options encompass both cloud-based and on-premises solutions, serving diverse sectors such as BFSI, media and entertainment, retail and e-commerce, telecom and IT, government, healthcare, and life sciences, among others, including travel and hospitality, education, and transportation and logistics.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

Tariffs are influencing the audio communication monitoring market by increasing costs for imported audio sensors, processors, and monitoring devices required for enterprise and BFSI communications. Large enterprises and BFSI, media, and retail sectors in regions such as North America, Europe, and Asia-Pacific are most affected due to reliance on imported electronic components. However, tariffs are driving local assembly, regional sourcing of electronic modules, and innovation in cost-efficient AI-enabled monitoring solutions, enhancing operational reliability and broader adoption of real-time communication monitoring systems.

The audio communication monitoring market research report is one of a series of new reports from The Business Research Company that provides audio communication monitoring market statistics, including audio communication monitoring industry global market size, regional shares, competitors with an audio communication monitoring market share, detailed audio communication monitoring market segments, audio communication monitoring market trends and opportunities, and any further data you may need to thrive in the audio communication monitoring industry. This audio communication monitoring market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The audio communication monitoring market size has grown exponentially in recent years. It will grow from $13.79 billion in 2025 to $16.98 billion in 2026 at a compound annual growth rate (CAGR) of 23.1%. The growth in the historic period can be attributed to historic adoption of wired audio monitoring, initial integration in enterprise communications, growth in analog and digital audio systems, reliance on manual verification, early use in BFSI and media sectors.

The audio communication monitoring market size is expected to see exponential growth in the next few years. It will grow to $39.29 billion in 2030 at a compound annual growth rate (CAGR) of 23.3%. The growth in the forecast period can be attributed to expansion of wireless audio monitoring solutions, adoption of AI-powered threat detection, integration with cloud and on-premises platforms, growth in small and medium enterprises, increasing use in retail and government sectors. Major trends in the forecast period include deployment of AI-enhanced audio monitoring systems, integration of real-time voice analytics platforms, adoption of cloud-based audio processing solutions, expansion of smart communication monitoring tools, implementation of automated threat detection systems.

The expanding adoption of cloud-based solutions is anticipated to fuel the growth of the audio communication monitoring market. Cloud services offer diverse on-demand computing resources and applications delivered over the internet, allowing flexibility, cost-effectiveness, and enhanced security. These solutions are beneficial for audio communication monitoring, ensuring compliance and improving customer service. For instance, in September 2025, according to IT Desk (UK) Limited, a UK-based IT service management company, in 2025, around 70% of businesses are anticipated to implement a cloud-native strategy for all their digital initiatives. This growing adoption of cloud-based solutions is expected to be a key driver for the audio communication monitoring market.

Major companies in the audio communication monitoring market are creating technologically advanced solutions, such as intercom systems, to better meet customer needs with enhanced features. Intercom solutions are communication systems that enable real-time voice, video, and messaging interactions among users within a building or across various locations, improving collaboration and access control. For example, in July 2023, Flyingvoice, a China-based high-tech company specializing in network communication terminal products, launched the i86-01, i86-02, and i86-03 SIP Audio Intercoms. These devices are designed for seamless use in both indoor and outdoor environments, boasting an IP65 waterproof certification and dust-resistant construction to ensure exceptional performance in any condition. Featuring a range of capabilities, including audio intercom functions, customizable buttons, and broadcasting options, these solutions cater to the diverse needs of various industries, including hotels, nursing homes, schools, hospitals, and apartments. They provide a reliable and secure voice intercom solution that enhances communication and security.

In September 2023, Shure Incorporated, a US-based music company, made an undisclosed acquisition of Ab Wavemark Oy. This strategic move signifies Shure's dedication to broadening its range of software solutions specifically designed for audio engineers and fortifying its commitment to delivering innovative solutions that enhance operational workflows. Ab Wavemark Oy, a Finland-based software company providing audio communication monitoring products, is expected to add value to Shure's existing portfolio of offerings, contributing to the enhancement and innovation of their solutions.

Major companies operating in the audio communication monitoring market are Neptune Intelligence Computer Engineering, Cisco Systems Inc., International Business Machines Corporation, Enghouse Interactive, Google LLC, AudioCodes Ltd., Integrated Research Limited, Martello Technologies Group Inc., Nuance Communications Inc., Tata Communications Limited, Intelligent Voice Ltd., Fonetic Solutions Ltd., Nexidia Inc., Behavox Ltd., Nectar Services Corporation, Ameyo Pvt. Ltd., Avaya Inc., Veritone Inc., PathSolutions, Empirix Inc., Genesys Telecom Labs, Vyopta Inc., Elastix, Dashbase Inc., Ribbon Communications Operating Company Inc., Deepgram Inc., Haloocom Technologies Private Limited, Toku Inc., Servetel, CloudTalk Inc., Verint Systems Inc., Zoom Video Communications Inc., CallMiner Inc., Clarabridge Inc., Speechmatics Ltd., Voci Technologies Inc., VoiceBase Inc., CallRail Inc., Marchex Inc., RingCentral Inc., Aircall Inc., Talkdesk Inc., Five9 Inc., Vonage Holdings Corp., 8x8 Inc., Dialpad Inc., Twilio Inc., Natterbox Ltd.

North America was the largest region in the audio communication monitoring market in 2025. Asia-Pacific is expected to be the fastest growing region in the forecast period. The regions covered in the audio communication monitoring market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the audio communication monitoring market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The audio communication monitoring market consists of revenues earned by entities by providing audio communication monitoring services such as audio quality analysis, audio loudness enhancer, audio metering and monitoring, call recording. The market value includes the value of related goods sold by the service provider or included within the service offering. The audio communication monitoring market also includes sales of computers, computer peripherals and telecommunications equipment which are used in providing audio communication monitoring services. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Audio Communication Monitoring Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses audio communication monitoring market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for audio communication monitoring ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The audio communication monitoring market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Added Benefits available all on all list-price licence purchases, to be claimed at time of purchase. Customisations within report scope and limited to 20% of content and consultant support time limited to 8 hours.

Table of Contents

1. Executive Summary

2. Audio Communication Monitoring Market Characteristics

3. Audio Communication Monitoring Market Supply Chain Analysis

4. Global Audio Communication Monitoring Market Trends And Strategies

5. Audio Communication Monitoring Market Analysis Of End Use Industries

6. Audio Communication Monitoring Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, Supply Chain Impact from Tariff War & Trade Protectionism, And Covid And Recovery On The Market

7. Global Audio Communication Monitoring Strategic Analysis Framework, Current Market Size, Market Comparisons And Growth Rate Analysis

8. Global Audio Communication Monitoring Total Addressable Market (TAM) Analysis for the Market

9. Audio Communication Monitoring Market Segmentation

10. Audio Communication Monitoring Market Regional And Country Analysis

11. Asia-Pacific Audio Communication Monitoring Market

12. China Audio Communication Monitoring Market

13. India Audio Communication Monitoring Market

14. Japan Audio Communication Monitoring Market

15. Australia Audio Communication Monitoring Market

16. Indonesia Audio Communication Monitoring Market

17. South Korea Audio Communication Monitoring Market

18. Taiwan Audio Communication Monitoring Market

19. South East Asia Audio Communication Monitoring Market

20. Western Europe Audio Communication Monitoring Market

21. UK Audio Communication Monitoring Market

22. Germany Audio Communication Monitoring Market

23. France Audio Communication Monitoring Market

24. Italy Audio Communication Monitoring Market

25. Spain Audio Communication Monitoring Market

26. Eastern Europe Audio Communication Monitoring Market

27. Russia Audio Communication Monitoring Market

28. North America Audio Communication Monitoring Market

29. USA Audio Communication Monitoring Market

30. Canada Audio Communication Monitoring Market

31. South America Audio Communication Monitoring Market

32. Brazil Audio Communication Monitoring Market

33. Middle East Audio Communication Monitoring Market

34. Africa Audio Communication Monitoring Market

35. Audio Communication Monitoring Market Regulatory and Investment Landscape

36. Audio Communication Monitoring Market Competitive Landscape And Company Profiles

37. Audio Communication Monitoring Market Other Major And Innovative Companies

38. Global Audio Communication Monitoring Market Competitive Benchmarking And Dashboard

39. Key Mergers And Acquisitions In The Audio Communication Monitoring Market

40. Audio Communication Monitoring Market High Potential Countries, Segments and Strategies

41. Appendix

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