세계의 기업용 워크플로우 자동화 소프트웨어 시장 보고서(2025년)
Enterprise Workflow Automation Software Global Market Report 2025
상품코드 : 1888246
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

기업용 워크플로우 자동화 소프트웨어 시장 규모는 최근 급속히 확대되고 있습니다. 2024년 157억 3,000만 달러로 평가되었고, 2025년에는 182억 8,000만 달러에 달할 것으로 추정되며, CAGR 16.2%로 성장이 전망되고 있습니다. 지난 수년간의 성장은 기업 전반에 걸친 프로세스 최적화의 필요성 증가, 원격 워크솔루션에 대한 수요 증가, 클라우드 기반 워크플로우 플랫폼 확대, 비용 절감 및 효율성에 대한 주목 고조, 반복적인 업무 태스크의 자동화 진전 등이 요인으로 생각됩니다.

향후 수년간 기업용 워크플로우 자동화 소프트웨어 시장 규모는 급속한 성장이 예상됩니다. 2029년에는 329억 5,000만 달러에 달할 것으로 예측되며, CAGR 15.9%로 성장할 전망입니다. 예측 기간의 성장은 클라우드 네이티브 자동화 플랫폼 도입 확대, 실시간 워크플로우 분석에 대한 수요 증가, 디지털 워크포스 및 하이브리드 워크 모델의 확대, 기업의 확장성과 유연성에 대한 주목 증가로 인한 것으로 예측됩니다. 예측 기간 주요 동향으로는 AI 구동형 워크플로우 자동화의 기술적 진보, 로우코드 및 노코드 플랫폼 혁신, 클라우드 네이티브 워크플로우 오케스트레이션 발전, 인지 자동화의 연구개발, 하이퍼 자동화 및 인텔리전트 프로세스 자동화의 상승 등을 들 수 있습니다.

확대되는 디지털 변환은 향후 기업용 워크플로우 자동화 소프트웨어 시장의 성장을 이끌 것으로 예측됩니다. 디지털 변환은 디지털 기술을 도입하여 비즈니스 프로세스를 개선하고, 고객 경험을 향상시키며, 조직 전체의 혁신을 추진하는 것을 의미합니다. 경쟁을 유지하기 위해 보다 신속하고 개인화된 원활한 고객 경험을 제공할 필요성이 증가하고 있다는 점이 널리 보급되고 있습니다. 기업용 워크플로우 자동화 소프트웨어는 부서 간의 복잡한 비즈니스 프로세스를 간소화하고 원활한 협업 및 데이터 통합을 가능하게 하여 디지털 변환을 지원합니다. 자동화된 워크플로우를 통해 수동 개입을 줄여 비즈니스 효율성, 정확성 및 비즈니스 전반의 민첩성을 향상시킵니다. 예를 들어 영국 정부기관인 국가통계국(ONS)에 따르면 2024년 7월 시점에서 디지털 인프라 프로그램에는 2022년까지 5억 3,500만 달러(4억 3,400만 파운드)가 투자되었으며, 더욱이 2023-2025년 9억 700만 달러(7억 3,600만 파운드)가 추가 배분되었습니다. 이와 같이 디지털 전환의 진전이 기업용 워크플로우 자동화 소프트웨어 시장의 성장을 뒷받침하고 있습니다.

기업용 워크플로우 자동화 소프트웨어 시장의 주요 기업은 생성형 AI 지원 및 커넥터와 같은 기술적 진보에 주력하여 기업 시스템 전체의 프로세스 효율, 상호 운용성, 지능적인 의사결정의 향상을 도모하고 있습니다. 생성형 AI 지원 및 커넥터는 워크플로우 효율성 및 의사결정을 개선하기 위해 서로 다른 시스템 간에 지능적인 자동화 및 원활한 연결을 가능하게 하는 AI 기능의 통합을 의미합니다. 예를 들어, 2023년 5월에는 미국에 본사를 둔 자동화 소프트웨어 기업인 UiPath Inc.가 지식 노동에 있어서의 자동화의 가속을 목적으로 한 'UiPath 플랫폼 2023.4' 업데이트를 발표했으며, 새로운 AI 탑재 기능과 개발자용 체험을 도입했습니다. 이 업데이트는 고급 생성형 AI, 자동화 인텔리전스 및 향상된 개발자 도구를 통합하여 생산성과 확장성을 강화합니다. 이를 통해 조직은 워크플로우의 효율화, AI 구동형 의사결정의 활용, 자동화의 신속한 구축이 가능해져, 첨단 AI 통합을 통한 기업 자동화의 혁신 추진이라는 UiPath의 대처가 더욱 강화되었습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향 및 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁 및 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석 및 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별 및 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도 및 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹 및 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문 및 전략

제36장 부록

AJY
영문 목차

영문목차

Enterprise workflow automation software is a digital solution that automates, manages, and optimizes complex business processes across departments within an organization. It streamlines repetitive tasks, coordinates workflows, and ensures consistency by integrating people, data, and systems. It helps improve operational efficiency, reduce manual errors, and accelerate decision-making through standardized, automated workflows.

The key components of enterprise workflow automation software are software and services. Software refers to integrated digital platforms that streamline and automate core business processes such as finance, human resources, and operations, enabling improved efficiency, data accuracy, and decision-making across the enterprise. It is deployed through on-premises and cloud models, serving both small and medium enterprises (SMEs) and large enterprises. It finds applications in human resources (HR) and payroll, finance and accounting, customer service, operations, and others, catering to end users in banking, financial services, and insurance (BFSI), healthcare, information technology (IT) and telecommunications, retail and e-commerce, manufacturing, government, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

The enterprise workflow automation software market research report is one of a series of new reports from The Business Research Company that provides enterprise workflow automation software market statistics, including enterprise workflow automation software industry global market size, regional shares, competitors with a enterprise workflow automation software market share, detailed enterprise workflow automation software market segments, market trends and opportunities, and any further data you may need to thrive in the enterprise workflow automation software industry. This enterprise workflow automation software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The enterprise workflow automation software market size has grown rapidly in recent years. It will grow from $15.73 billion in 2024 to $18.28 billion in 2025 at a compound annual growth rate (CAGR) of 16.2%. The growth in the historic period can be attributed to increasing need for process optimization across enterprises, rising demand for remote work solutions, expansion of cloud-based workflow platforms, growing focus on cost reduction and efficiency, and increasing automation of repetitive business tasks.

The enterprise workflow automation software market size is expected to see rapid growth in the next few years. It will grow to $32.95 billion in 2029 at a compound annual growth rate (CAGR) of 15.9%. The growth in the forecast period can be attributed to rising adoption of cloud-native automation platforms, increasing demand for real-time workflow analytics, expansion of digital workforce and hybrid work models, and growing focus on enterprise scalability and flexibility. Key trends in the forecast period include technological advancements in AI-driven workflow automation, innovations in low-code and no-code platforms, developments in cloud-native workflow orchestration, research and development in cognitive automation, and emergence of hyperautomation and intelligent process automation.

The growing digital transformation is expected to drive the growth of the enterprise workflow automation software market going forward. Digital transformation refers to the adoption of digital technologies to improve business processes, enhance customer experiences, and drive innovation across organizations. Its rising adoption is driven by the need to deliver faster, more personalized, and seamless customer experiences to remain competitive. Enterprise workflow automation software supports digital transformation by streamlining complex business processes across departments, enabling seamless collaboration and data integration. It reduces manual intervention through automated workflows, improving operational efficiency, accuracy, and overall business agility. For example, in July 2024, according to the Office for National Statistics, a UK-based government agency, the digital infrastructure program received a $535 million (£434 million) investment by 2022, with an additional $907 million (£736 million) allocated for the period of 2023 to 2025. Thus, the growing digital transformation is fueling the growth of the enterprise workflow automation software market.

Key companies in the enterprise workflow automation software market are focusing on technological advancements, such as generative AI support and connectors, to enhance process efficiency, interoperability, and intelligent decision-making across enterprise systems. Generative AI support and connectors refer to the integration of AI capabilities that enable intelligent automation and seamless connectivity across different systems to improve workflow efficiency and decision-making. For example, in May 2023, UiPath Inc., a US-based automation software company, introduced new AI-powered features and developer experiences through the launch of the UiPath platform 2023.4 update, aimed at accelerating automation across knowledge work. This update integrates advanced generative AI, automation intelligence, and improved developer tools to enhance productivity and scalability. It enables organizations to streamline workflows, leverage AI-driven decision-making, and build automations faster, reinforcing UiPath's commitment to driving innovation in enterprise automation through advanced AI integration.

In April 2024, PairSoft Technologies Inc., a US-based software development company, acquired APRO Software Solutions B.V. for an undisclosed amount. Through this acquisition, PairSoft Technologies aims to strengthen its portfolio and expand its market presence by integrating APRO Software Solutions' advanced capabilities, enhancing its product offerings, and delivering more comprehensive enterprise automation solutions to clients. APRO Software Solutions B.V. is a Netherlands-based IT services and consulting company that provides enterprise workflow automation software.

Major players in the enterprise workflow automation software market are Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce Inc., ServiceNow Inc., Workday Inc., Zoho Corporation Pvt. Ltd., UiPath Inc., Pegasystems Inc., Smartsheet Inc., Monday.com Ltd., Appian Corporation, ClickUp LLC., Bizagi Group Limited, Jotform Inc., TrackVia Inc., Forms On Fire Inc., Equilibrated Venture Cflow Private Limited, and Comidor Ltd.

North America was the largest region in the enterprise workflow automation software market in 2024. The regions covered in enterprise workflow automation software report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the enterprise workflow automation software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The enterprise workflow automation software market includes revenues earned by entities through robotic process automation, process improvement, workflow design and modeling, maintenance workflow automation, and no-code workflow development services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Enterprise Workflow Automation Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on enterprise workflow automation software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for enterprise workflow automation software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The enterprise workflow automation software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Enterprise Workflow Automation Software Market Characteristics

3. Enterprise Workflow Automation Software Market Trends And Strategies

4. Enterprise Workflow Automation Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Enterprise Workflow Automation Software Growth Analysis And Strategic Analysis Framework

6. Enterprise Workflow Automation Software Market Segmentation

7. Enterprise Workflow Automation Software Market Regional And Country Analysis

8. Asia-Pacific Enterprise Workflow Automation Software Market

9. China Enterprise Workflow Automation Software Market

10. India Enterprise Workflow Automation Software Market

11. Japan Enterprise Workflow Automation Software Market

12. Australia Enterprise Workflow Automation Software Market

13. Indonesia Enterprise Workflow Automation Software Market

14. South Korea Enterprise Workflow Automation Software Market

15. Western Europe Enterprise Workflow Automation Software Market

16. UK Enterprise Workflow Automation Software Market

17. Germany Enterprise Workflow Automation Software Market

18. France Enterprise Workflow Automation Software Market

19. Italy Enterprise Workflow Automation Software Market

20. Spain Enterprise Workflow Automation Software Market

21. Eastern Europe Enterprise Workflow Automation Software Market

22. Russia Enterprise Workflow Automation Software Market

23. North America Enterprise Workflow Automation Software Market

24. USA Enterprise Workflow Automation Software Market

25. Canada Enterprise Workflow Automation Software Market

26. South America Enterprise Workflow Automation Software Market

27. Brazil Enterprise Workflow Automation Software Market

28. Middle East Enterprise Workflow Automation Software Market

29. Africa Enterprise Workflow Automation Software Market

30. Enterprise Workflow Automation Software Market Competitive Landscape And Company Profiles

31. Enterprise Workflow Automation Software Market Other Major And Innovative Companies

32. Global Enterprise Workflow Automation Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Enterprise Workflow Automation Software Market

34. Recent Developments In The Enterprise Workflow Automation Software Market

35. Enterprise Workflow Automation Software Market High Potential Countries, Segments and Strategies

36. Appendix

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