세계의 항만 디지털 큐잉 플랫폼 시장 보고서(2025년)
Port Digital Queuing Platform Global Market Report 2025
상품코드 : 1873027
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

항만 디지털 큐잉 플랫폼 시장 규모는 최근 급속히 확대되고 있습니다. 2024년 7억 5,000만 달러에서 2025년에는 8억 7,000만 달러에 달할 것으로 추정되며, CAGR 16.3%로 성장이 전망되고 있습니다. 지난 수년간의 성장은 국제 항만의 혼잡 증가, 수동 열 관리로 인한 지연 증가, 세계 무역 확대로 인한 컨테이너 운송량 증가, 항만 운영 투명성 향상 수요 증가, 항만 터미널에서 트럭 흐름을 효율화할 필요성이 높아지기 때문입니다.

항만 디지털 큐잉 플랫폼 시장 규모는 향후 수년간 급속한 성장이 예상됩니다. 2029년에는 15.9%의 연평균 복합 성장률(CAGR)로 성장할 것으로 예측되며, 15억 8,000만 달러에 이를 전망입니다. 예측 기간의 성장은 스마트 항만 기술의 보급 확대, 실시간 스케줄링 및 조정에 대한 수요 증가, 아이들링 트럭의 탄소 배출량 감축에 대한 압력 증대, 항만 당국에 의한 디지털 인프라 투자 증가, 항만 게이트 업무 자동화에 대한 중점 강화에 의해 견인될 것으로 전망됩니다. 예측 기간 주요 동향으로는 AI를 활용한 열 관리 및 교통 예측 툴의 진보, 열 관리 시스템 및 터미널 운영 시스템의 깊은 통합, 클라우드 네이티브형 열 관리 플랫폼 창출, 모바일 기반의 드라이버 통신 툴의 혁신, 항만 교통 관리에 대한 디지털 트윈 기술 적용에 있어서의 진전 등을 들 수 있습니다.

화물량 및 여객량 증가는 향후 수년간 항만 디지털 큐잉 플랫폼 시장의 성장을 이끌 것으로 예측됩니다. 이 증가는 세계적인 무역과 여행 수요 증가에 기인하고 있으며, 경제 활동 및 관광을 지원하기 위해 항만을 통한 물자와 사람의 이동이 증가하고 있습니다. 항만 디지털 큐잉 플랫폼은 화물 및 여객의 흐름을 효율화하고, 대기 시간을 단축하며, 터미널 전체의 운영 효율성을 향상시킴으로써 이러한 증가하는 양의 관리를 강화합니다. 예를 들어, 2024년 11월에 웨일즈 정부(Llywodraeth Cymru)가 발표한 보고서에 따르면, 2023년에는 45만 5,000대의 트럭과 무인 트레일러가 웨일즈의 항만을 통해 아일랜드와 왕래했으며, 이는 2022년 대비 5.9% 증가를 보였습니다. 또한 2023년 해상 여객 수송량은 전년 대비 5.5% 증가했습니다. 이러한 화물량 및 여객량 증가가 항만 디지털 큐잉 플랫폼 시장의 성장을 견인하고 있습니다.

항만 디지털 큐 플랫폼 시장의 주요 기업은 기술 혁신, 특히 클라우드 기반 큐 관리 플랫폼의 개발에 주력하고 있습니다. 이렇게 하면 확장성, 접근성, 고객 동선의 실시간 최적화가 향상됩니다. 이러한 클라우드 기반 솔루션은 중앙 집중식 관리, 원격 전개, 디지털 고객 접점과 완벽하게 통합되어 복잡하고 동적인 항만 환경에 이상적입니다. 예를 들어, 2022년 6월에는 스웨덴에 본사를 둔 시스템 소프트웨어 기업 Qmatic사가 안전하고 확장성이 높은 인프라를 통해 실시간 가상 큐잉, 예약 스케줄 관리 및 데이터 중심 분석을 가능하게 하는 클라우드 기반 플랫폼인 Qmatic Experience Cloud를 발표했습니다. 이 혁신적인 솔루션은 IT의 복잡성과 업무 사일로화를 줄이면서 물리적 및 디지털 서비스 현장에서 고객 경험을 향상시켜 항만 당국과 터미널 운영자를 지원합니다. 이 솔루션은 지능형 여정 관리를 통한 여객 및 화물 흐름의 효율성을 통해 항만과 같은 분산형, 고 트래픽 환경을 지원하도록 설계되었습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향 및 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁 및 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석 및 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별 및 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도 및 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹 및 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문 및 전략

제36장 부록

AJY
영문 목차

영문목차

A port digital queuing platform is a technology-driven system developed to manage and optimize the movement of trucks, cargo, and personnel within port environments. It replaces traditional manual or physical queues with virtual scheduling, enabling vehicles and shipments to be processed according to designated digital time slots. By leveraging real-time data, automation, and communication tools, the platform minimizes congestion, reduces waiting times, and enhances overall operational efficiency.

The primary components of port digital queuing platforms include software, hardware, and services. Software encompasses the digital applications and systems that facilitate real-time scheduling, queue allocation, and traffic flow optimization in port operations. These platforms can be deployed using on-premises or cloud-based models and are utilized across various applications, including passenger management, cargo management, vehicle management, ticketing, and others. The major end-users include commercial ports, passenger ports, container terminals, and related facilities.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The swift increase in U.S. tariffs and the ensuing trade tensions in spring 2025 are significantly affecting the transport services sector by driving up costs for vehicles, spare parts, and fuel, key inputs often sourced from tariff-affected regions. Freight operators, logistics providers, and public transportation systems are facing squeezed profit margins as higher equipment and maintenance costs coincide with limited ability to pass on these expenses to customers due to competitive pressures. The uncertainty has also delayed fleet modernization and the adoption of greener, more efficient vehicles, slowing progress toward sustainability goals. To adapt, transport firms are optimizing route planning, investing in fuel efficiency technologies, renegotiating supplier contracts, and exploring collaborative logistics models to share costs and mitigate the impact of higher tariffs.

The port digital queuing platform market research report is one of a series of new reports from The Business Research Company that provides port digital queuing platform market statistics, including the port digital queuing platform industry global market size, regional shares, competitors with the port digital queuing platform market share, detailed port digital queuing platform market segments, market trends, and opportunities, and any further data you may need to thrive in the port digital queuing platform industry. This port digital queuing platform market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The port digital queuing platform market size has grown rapidly in recent years. It will grow from $0.75 billion in 2024 to $0.87 billion in 2025 at a compound annual growth rate (CAGR) of 16.3%. The growth during the historic period can be attributed to increasing congestion at international ports, rising delays caused by manual queue management, the growth in container traffic driven by expanding global trade, increasing demand for greater transparency in port operations, and the growing need to streamline truck flow at port terminals.

The port digital queuing platform market size is expected to see rapid growth in the next few years. It will grow to $1.58 billion in 2029 at a compound annual growth rate (CAGR) of 15.9%. The growth in the forecast period is expected to be driven by the expanding adoption of smart port technologies, the increasing demand for real-time scheduling and coordination, mounting pressure to lower carbon emissions from idling trucks, rising investments in digital infrastructure by port authorities, and a greater emphasis on automating port gate operations. Key trends during the forecast period include advancements in AI-powered queuing and traffic prediction tools, deeper integration of queuing systems with terminal operating systems, the creation of cloud-native queue management platforms, innovations in mobile-based driver communication tools, and progress in applying digital twin technology for port traffic management.

The increasing cargo and passenger volumes are expected to drive the growth of the port digital queuing platform market in the coming years. This rise is fueled by growing global trade and travel demand, which increases the movement of goods and people through ports to support economic activities and tourism. Port digital queuing platforms enhance the management of these growing volumes by streamlining the flow of goods and passengers, reducing wait times, and improving overall operational efficiency across terminals. For example, in November 2024, a report by the Welsh Government (Llywodraeth Cymru) indicated that in 2023, 455,000 lorries and unaccompanied trailers passed through Welsh ports to and from Ireland, representing a 5.9% increase compared to 2022. Additionally, sea passenger traffic in 2023 rose by 5.5% compared to the previous year. These increases in cargo and passenger volumes are therefore fueling the growth of the port digital queuing platform market.

Key players in the port digital queuing platform market are focusing on technological innovations, particularly the development of cloud-based queue management platforms to improve scalability, accessibility, and real-time optimization of customer flow. Such cloud-based solutions offer centralized control, remote deployment, and seamless integration with digital customer touchpoints, making them ideal for the complex and dynamic environment of ports. For instance, in June 2022, Qmatic, a Sweden-based system software company, launched the Qmatic Experience Cloud, a cloud-based platform designed to enable real-time virtual queuing, appointment scheduling, and data-driven analytics through a secure and scalable infrastructure. This innovation aids port authorities and terminal operators by reducing IT complexity and operational silos while improving the customer experience across both physical and digital service points. The solution is designed to support decentralized, high-traffic environments such as ports by streamlining passenger and cargo flow through intelligent journey management.

In July 2025, Allegion plc, an Ireland-based security products and solutions company, acquired Waitwhile for an undisclosed amount. This acquisition aims to strengthen Allegion's position in the smart access and seamless entry solutions market by integrating Waitwhile's cloud-based, AI-driven queuing and scheduling platform into its offerings. This integration enables more personalized, efficient, and secure people flow experiences across commercial and institutional spaces. Waitwhile, a US-based technology company, specializes in AI-powered virtual waitlist and scheduling software designed to enhance customer flow and experience.

Major players in the port digital queuing platform market are DP World Limited, Wipro Limited, PSA International Pte Ltd, Wartsila Corporation, APM Terminals B.V., Infor Inc., PortLink Global Inc., DAKOSY Datenkommunikationssysteme GmbH, CNS Ltd, Port of Antwerp-Bruges NV/SA, Truck Check-In BV, CyberLogitec Co. Ltd., Qmatic AB, Portbase B.V., SOGET S.A., Hamburg Port Consulting GmbH, Kale Logistics Solutions Pvt. Ltd., Innovez-One Pvt. Ltd., Systems Navigator Co. Ltd., and Qminder Inc.

North America was the largest region in the port digital queuing platform market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in port digital queuing platform report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the port digital queuing platform market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The port digital queuing platform market consists of revenues earned by entities by providing services such as customer flow management analytics, real-time dashboard monitoring, appointment scheduling modules, and hardware installation and maintenance services. The market value includes the value of related goods sold by the service provider or included within the service offering. The port digital queuing platform market also includes sales of ticketing kiosks, digital signage displays, self-service check-in terminals, queue status display screens, and barcode scanners. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Port Digital Queuing Platform Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on port digital queuing platform market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for port digital queuing platform ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The port digital queuing platform market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Port Digital Queuing Platform Market Characteristics

3. Port Digital Queuing Platform Market Trends And Strategies

4. Port Digital Queuing Platform Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Port Digital Queuing Platform Growth Analysis And Strategic Analysis Framework

6. Port Digital Queuing Platform Market Segmentation

7. Port Digital Queuing Platform Market Regional And Country Analysis

8. Asia-Pacific Port Digital Queuing Platform Market

9. China Port Digital Queuing Platform Market

10. India Port Digital Queuing Platform Market

11. Japan Port Digital Queuing Platform Market

12. Australia Port Digital Queuing Platform Market

13. Indonesia Port Digital Queuing Platform Market

14. South Korea Port Digital Queuing Platform Market

15. Western Europe Port Digital Queuing Platform Market

16. UK Port Digital Queuing Platform Market

17. Germany Port Digital Queuing Platform Market

18. France Port Digital Queuing Platform Market

19. Italy Port Digital Queuing Platform Market

20. Spain Port Digital Queuing Platform Market

21. Eastern Europe Port Digital Queuing Platform Market

22. Russia Port Digital Queuing Platform Market

23. North America Port Digital Queuing Platform Market

24. USA Port Digital Queuing Platform Market

25. Canada Port Digital Queuing Platform Market

26. South America Port Digital Queuing Platform Market

27. Brazil Port Digital Queuing Platform Market

28. Middle East Port Digital Queuing Platform Market

29. Africa Port Digital Queuing Platform Market

30. Port Digital Queuing Platform Market Competitive Landscape And Company Profiles

31. Port Digital Queuing Platform Market Other Major And Innovative Companies

32. Global Port Digital Queuing Platform Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Port Digital Queuing Platform Market

34. Recent Developments In The Port Digital Queuing Platform Market

35. Port Digital Queuing Platform Market High Potential Countries, Segments and Strategies

36. Appendix

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