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한글목차
워크포스 최적화 시장 규모는 향후 수년간 급성장이 예상될 예정입니다. 예측기간의 주요 동향으로는 AI와 머신러닝의 채용 확대, 통합된 직원 체험 플랫폼, 하이브리드 워크 모델에서의 인원 배치를 최적화하기 위한 실시간 분석의 이용, 개인화된 직원 웰니스 프로그램에 중점화, 클라우드의 워크포스 관리 툴의 확대, 스킬 기반의 인재 관리로의 변화 등이 있습니다.
리모트 워커 증가는 향후 워크포스 최적화 시장의 성장을 견인할 것으로 예측됩니다. 리모트 워크 증가에는 기술의 진보, 직장 문화의 변화, 코스트 삭감책, 워크 라이프 밸런스의 추구 등이 배경에 있습니다. 관리, 성과 추적 및 직원 참여를 간소화하여 노동자의 위치에 관계없이 생산성과 효율성을 높이는 것을 목표로 합니다. 대부분의 날에 재택근무를 하는 사람의 비율은 2021년 4월-5월의 약 22-23%에서 2022년 4월에는 30%로 증가했습니다.
워크포스 최적화 시장 주요 기업은 생산성 향상과 의사결정 프로세스 개선을 목적으로 AI 모델 등의 선진기술 개발에 주력하고 있습니다. 예를 들어, 2024년 1월, 미국에 본사를 둔 소프트웨어 회사인 Hc1 Insights는 AI를 사용하여 실험실 인력을 향상시키기 위해 설계된 새로운 솔루션인 hc1 Workforce Optimization을 출시했습니다. 이 도구는 실험실 서비스에 대한 미래 수요를 예측하여 실험실 리더가 사전에 인력 수준을 관리하고 잠재적인 인력 부족 또는 과잉이 발생하기 전에 해결할 수 있도록 지원합니다. 이 솔루션은 AI 모델을 사용하여 과거 데이터를 분석하고 다양한 실험실 부서의 미래 추세를 예측합니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향과 전략
제4장 시장 - 거시경제 시나리오 금리, 인플레이션, 지정학, 신형 코로나 바이러스 감염의 영향과 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석과 전략 분석 프레임워크
세계의 워크포스 최적화 PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 성장 촉진요인과 억제요인)
최종 이용 산업의 분석
세계의 워크포스 최적화 시장 : 성장률 분석
세계의 워크포스 최적화 시장 실적 : 규모와 성장(2019-2024년)
세계의 워크포스 최적화 시장 예측 : 규모와 성장(2024-2029년, 2034년)
세계의 워크포스 최적화 전체 시장(TAM)
제6장 시장 세분화
세계의 워크포스 최적화 시장 : 솔루션별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
워크포스 스케줄링
근태 관리
임베디드 분석
결근 관리
기타 솔루션
세계의 워크포스 최적화 시장 : 배포 모델별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
퍼블릭 클라우드
프라이빗 클라우드
하이브리드 클라우드
세계의 워크포스 최적화 시장 : 기업 규모별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
대기업
중소기업
세계의 워크포스 최적화 시장 : 용도별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
학계
자동차 및 제조
은행, 금융서비스 및 보험(BFSI)
정부
헬스케어
소매
기타
세계의 워크포스 최적화 시장 : 워크포스 스케줄링 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
직원 스케줄링 소프트웨어
교대 근무 계획 솔루션
예측 및 수요 계획 도구
세계의 워크포스 최적화 시장 : 근태 관리 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
시간 추적 시스템
생체 인식 출결 시스템
클라우드 근태 관리 솔루션
세계의 워크포스 최적화 시장 : 임베디드 분석 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
워크포스 성과 분석
예측 분석 도구
대시보드 및 보고 솔루션
세계의 워크포스 최적화 시장 : 결근 관리 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
휴가 관리 소프트웨어
결근 추적 시스템
복직 관리 솔루션
세계의 워크포스 최적화 시장 : 기타 솔루션 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
퍼포먼스 관리 시스템
직원 참여 도구
규정 준수 관리 솔루션
제7장 지역별/국가별 분석
세계의 워크포스 최적화 시장 : 지역별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
세계의 워크포스 최적화 시장 : 국가별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도와 기업 프로파일
워크포스 최적화 시장 : 경쟁 구도
워크포스 최적화 시장 : 기업 프로파일
Microsoft Corporation
International Business Machines Corporation
Oracle Corporation
SAP SE
ADP Inc.
제31장 기타 주요 기업 및 혁신 기업
ServiceNow Inc.
Workday Inc.
Zebra Technologies Corporation
Kronos Incorporated
Alight Solutions
NICE Ltd.
Sage Group plc
Genesys
Paycom
Blue Yonder
Epicor Software Corporation
Verint Systems Inc.
Five9
Smartsheet Inc.
Aspect Software
제32장 세계 시장 경쟁 벤치마킹과 대시보드
제33장 주요 인수합병(M&A)
제34장 최근 시장 동향
제35장 시장의 잠재력이 높은 국가, 전략
워크포스 최적화 시장(2029년) : 새로운 기회를 제공하는 국가
워크포스 최적화 시장(2029년) : 새로운 기회를 제공하는 부문
워크포스 최적화 시장(2029년) : 성장 전략
시장 동향에 의한 전략
경쟁 전략
제36장 부록
KTH
영문 목차
영문목차
Workforce optimization (WFO) is a strategy employed by organizations to enhance the efficiency and effectiveness of their workforce. It involves integrating technologies, processes, and analytics to ensure that employees perform at their highest potential. This strategy encompasses scheduling, performance management, training, and workload distribution, aiming to boost productivity, customer service, and reduce operational costs.
Key solutions in workforce optimization include workforce scheduling, time and attendance, embedded analytics, and absence management, among others. Workforce scheduling involves assigning work shifts, tasks, and responsibilities to employees based on their availability, skill sets, and the organization's needs, ensuring optimal use of resources. These solutions can be implemented on public, private, or hybrid cloud platforms and are utilized by both large enterprises and small and medium enterprises (SMEs). They are applicable across various sectors including academia, automotive and manufacturing, banking, financial services and insurance (BFSI), government, healthcare, retail, and more.
The workforce optimization market research report is one of a series of new reports from The Business Research Company that provides workforce optimization market statistics, including workforce optimization industry global market size, regional shares, competitors with a workforce optimization market share, detailed workforce optimization market segments, market trends and opportunities, and any further data you may need to thrive in the workforce optimization industry. This workforce optimization market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The workforce optimization market size has grown rapidly in recent years. It will grow from $9.64 billion in 2024 to $10.9 billion in 2025 at a compound annual growth rate (CAGR) of 13.0%. The growth in the historic period can be attributed to increasing advancements in automation, the rise of remote work, increased focus on employee productivity, increasing the need for compliance with labor regulations, the growth of the gig economy, rising adoption of AI and analytics, and rising demand for cost-efficient business operations, increasingly implementing cloud-based solutions.
The workforce optimization market size is expected to see rapid growth in the next few years. It will grow to $17.6 billion in 2029 at a compound annual growth rate (CAGR) of 12.7%. The growth in the forecast period can be attributed to increased demand for employee experience platforms, the rise of hybrid work models, the growing importance of diversity and inclusion initiatives, and increasing advancements in predictive scheduling technologies. Major trends in the forecast period include the growing adoption of AI and machine learning, integrated employee experience platforms, use of real-time analytics to optimize staffing in hybrid work models, a stronger focus on personalized employee wellness programs, expansion of cloud-based workforce management tools, and the shift towards skills-based talent management.
The increasing number of remote workers is expected to drive growth in the workforce optimization market moving forward. Remote workers are employees who work outside of a traditional office setting, typically from home or any location with internet access. This rise in remote work is fueled by technological advancements, changing workplace cultures, cost-saving measures, and the pursuit of better work-life balance. Workforce optimization for remote work aims to boost productivity and efficiency by utilizing technology to streamline scheduling, performance tracking, and employee engagement, regardless of the worker's location. For example, the Australian Institute of Health and Welfare reported that the proportion of people working from home all or most days increased from about 22-23% in April-May 2021 to 30% by April 2022. Consequently, the growing number of remote workers is propelling the workforce optimization market.
Leading companies in the workforce optimization market are focusing on developing advanced technologies, such as AI models, to enhance productivity and improve decision-making processes. Artificial intelligence (AI) involves using advanced algorithms and machine learning to analyze data, automate processes, predict workforce needs, and support decision-making. For instance, in January 2024, Hc1 Insights, Inc., a US-based software company, introduced hc1 Workforce Optimization, a new solution designed to enhance laboratory staffing using AI. This tool predicts future demand for lab services, enabling lab leaders to manage staffing levels proactively and address potential shortages or surpluses before they arise. The solution employs AI models to analyze historical data and forecast future trends across various laboratory departments.
In January 2024, RELEX Solutions, a Finland-based company specializing in unified supply chain and retail planning, acquired Optimity for an undisclosed amount. This acquisition is intended to enhance RELEX's capabilities within the consumer goods sector by integrating Optimity's advanced production planning and scheduling tools into its current platform. Optimity, based in the United States, focuses on supply chain planning and optimization solutions.
Major companies operating in the workforce optimization market are Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, ADP Inc., ServiceNow Inc., Workday Inc., Zebra Technologies Corporation, Kronos Incorporated, Alight Solutions, NICE Ltd., Sage Group plc, Genesys, Paycom, Blue Yonder, Epicor Software Corporation, Verint Systems Inc., Five9, Smartsheet Inc., Aspect Software, Zoho Corporation, SumTotal Systems LLC, InVision AG, EG Solutions PLC
Europe was the largest region in the workforce optimization market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the workforce optimization market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the workforce optimization market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The workforce optimization market includes revenues earned by entities by providing services such as scheduling and shift planning, performance management, training and development, and compliance management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Workforce Optimization Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on workforce optimization market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for workforce optimization ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The workforce optimization market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Solution: Workforce Scheduling; Time And Attendance; Embedded Analytics; Absence Management; Other Solutions
2) By Deployment Model: Public Cloud; Private Cloud; Hybrid Cloud
3) By Company Size: Large Enterprises; Small And Medium Enterprises (SMEs)
4) By Applications: Academia; Automotive And Manufacturing; Banking, Financial Services And Insurance (BFSI); Government; Healthcare; Retail; Other Applications
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Workforce Optimization Market Characteristics
3. Workforce Optimization Market Trends And Strategies
4. Workforce Optimization Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Workforce Optimization Growth Analysis And Strategic Analysis Framework
5.1. Global Workforce Optimization PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Workforce Optimization Market Growth Rate Analysis
5.4. Global Workforce Optimization Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Workforce Optimization Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Workforce Optimization Total Addressable Market (TAM)
6. Workforce Optimization Market Segmentation
6.1. Global Workforce Optimization Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Workforce Scheduling
Time And Attendance
Embedded Analytics
Absence Management
Other Solutions
6.2. Global Workforce Optimization Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Public Cloud
Private Cloud
Hybrid Cloud
6.3. Global Workforce Optimization Market, Segmentation By Company Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Large Enterprises
Small And Medium Enterprises (SMEs)
6.4. Global Workforce Optimization Market, Segmentation By Applications, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Academia
Automotive And Manufacturing
Banking, Financial Services And Insurance (BFSI)
Government
Healthcare
Retail
Other Applications
6.5. Global Workforce Optimization Market, Sub-Segmentation Of Workforce Scheduling, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Employee Scheduling Software
Shift Planning Solutions
Forecasting And Demand Planning Tools
6.6. Global Workforce Optimization Market, Sub-Segmentation Of Time And Attendance, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Time Tracking Systems
Biometric Attendance Systems
Cloud-Based Time And Attendance Solutions
6.7. Global Workforce Optimization Market, Sub-Segmentation Of Embedded Analytics, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Workforce Performance Analytics
Predictive Analytics Tools
Dashboard And Reporting Solutions
6.8. Global Workforce Optimization Market, Sub-Segmentation Of Absence Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Leave Management Software
Absence Tracking Systems
Return-To-Work Management Solutions
6.9. Global Workforce Optimization Market, Sub-Segmentation Of Other Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Performance Management Systems
Employee Engagement Tools
Compliance Management Solutions
7. Workforce Optimization Market Regional And Country Analysis
7.1. Global Workforce Optimization Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Workforce Optimization Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
