Human-centered artificial intelligence (AI) is an approach that emphasizes incorporating human values, needs, and preferences into the design, development, and deployment of AI systems. Its goal is to create AI technologies that enhance human capabilities, foster collaboration, and ensure ethical and responsible use.
The main components of human-centered artificial intelligence (AI) include solutions and services. Solutions refer to specific software, tools, or platforms designed to address particular needs in human-centered AI (HCAI). These may include AI-driven platforms that improve decision-making or automate tasks while keeping user interactions intuitive and user-friendly. Technologies involved include machine learning (ML), deep learning, natural language processing (NLP), image processing, and speech recognition, with deployments possible both in the cloud and on-premises. This technology serves various organizations, including small businesses, medium-sized enterprises, and large corporations, and is applied in areas such as security and risk management, marketing management, customer support and experience, human resource and recruitment management, behavioral science, process automation, and more.
The human-centered artificial intelligence (AI) market research report is one of a series of new reports from The Business Research Company that provides human-centered artificial intelligence (AI) market statistics, including human-centered artificial intelligence (AI) industry global market size, regional shares, competitors with a human-centered artificial intelligence (AI) market share, detailed human-centered artificial intelligence (AI) market segments, market trends and opportunities, and any further data you may need to thrive in the human-centered artificial intelligence (AI) industry. This human-centered artificial intelligence (AI) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The human-centered artificial intelligence (AI) market size has grown exponentially in recent years. It will grow from $11.46 billion in 2024 to $13.96 billion in 2025 at a compound annual growth rate (CAGR) of 21.8%. The growth in the historic period can be attributed to increasing recognition of the need for AI systems to address ethical challenges such as bias and privacy concerns, the growing emphasis on user-centric design in technology, the push for greater transparency and accountability in AI, the expansion of AI applications in sectors such as healthcare and education, the desire for AI systems that enhance human well-being and usability, advancements in technology that allow for more intuitive AI systems, and early adoption of human-centered principles by pioneering organizations.
The human-centered artificial intelligence (AI) market size is expected to see exponential growth in the next few years. It will grow to $30.44 billion in 2029 at a compound annual growth rate (CAGR) of 21.5%. The growth in the forecast period can be attributed to rising demand for AI that integrates ethical considerations into its design, the expansion of AI into new industries requiring human-centric solutions, advancements in AI technology enabling more personalized user experiences, increased regulatory pressures demanding greater transparency, the development of more robust frameworks for ethical AI deployment, growing public awareness and expectations around AI ethics, and the ongoing evolution of AI tools and platforms to better align with human values and needs. Major trends in the forecast period include a surge in AI systems designed for enhanced user experience and satisfaction, a shift towards integrating explainable AI (XAI) to ensure transparency, increased investment in AI research focusing on ethical considerations, a rise in AI applications that support mental health and well-being, growing use of AI in personalized education and training solutions, advancement of AI technologies for more inclusive accessibility, and a focus on developing AI tools that foster trust and collaboration between humans and machines.
The growth of the human-centered artificial intelligence (AI) market is expected to accelerate due to the increasing adoption of AI across various industries. AI's ability to automate complex tasks, enhance efficiency and accuracy, and extract actionable insights from large data sets is driving innovation and creating competitive advantages. Human-centered AI focuses on developing systems that improve human experiences by ensuring that AI is ethical, intuitive, and responsive to human needs. A January 2024 survey by International Business Machines Corporation (IBM), involving 8,584 IT professionals, found that approximately 42% of organizations with over 1,000 employees have already integrated AI into their operations, with an additional 40% exploring or experimenting with the technology. Among early adopters, 59% plan to increase their AI investments, highlighting a trend toward accelerated adoption. Thus, the growing adoption of AI in various sectors is fueling the expansion of the human-centered AI market.
Key players in the human-centered AI market are advancing innovative technologies such as human capabilities AI to gain a market edge. Human capabilities AI refers to systems designed to enhance and support human abilities rather than replace them. For example, in September 2023, Ernst & Young Global Limited, a UK-based accounting firm, introduced EY.ai, a new platform that combines human capabilities with AI to assist clients in transforming their businesses through responsible and confident AI adoption. The EY.ai platform integrates advanced EY technology, AI capabilities, and extensive expertise in strategy, transactions, transformation, risk, assurance, and tax, supported by a comprehensive AI ecosystem.
In June 2023, PepsiCo Inc., a US-based food and beverage company, partnered with the Stanford Institute for Human-Centered Artificial Intelligence to develop responsible AI standards. This partnership makes PepsiCo the first consumer packaged goods (CPG) company to join Stanford HAI's corporate affiliate program, establishing it as a leader in the ethical application of AI in the industry. The Stanford Institute for Human-Centered Artificial Intelligence, based at Stanford University, is dedicated to advancing AI research, education, policy, and the ethical use of artificial intelligence.
Major companies operating in the human-centered artificial intelligence (ai) market are Amazon com Inc., Apple Inc., Google LLC, Microsoft Corporation, Meta Platforms Inc., Hitachi Ltd., Siemens AG, Accenture plc, International Business Machines Corporation (IBM), Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers LLP, Ernst & Young Global Limited, Mitsubishi Electric Corporation, KPMG International Limited, SAP SE, Fujitsu Limited, NTT Data Corporation, Tata Consultancy Services Limited, NVIDIA Corporation, Salesforce Inc., Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, CGI Inc., HCL Technologies Limited, Wipro Limited, DeepMind Technologies Limited, Anthropic Inc., DXC Technology Company
North America was the largest region in the human-centered artificial intelligence (AI) market in 2024. The regions covered in the human-centered artificial intelligence (AI) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the human-centered artificial intelligence (AI) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The human-centered artificial intelligence (AI) market includes revenues earned by entities providing services such as ethical AI development, personalized AI applications, and AI-driven decision support systems. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Human-centered Artificial Intelligence (AI) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on human-centered artificial intelligence (ai) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for human-centered artificial intelligence (ai) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The human-centered artificial intelligence (ai) market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Component: Solution; Services
2) By Technology: Machine Learning (ML); Deep Learning; Natural Language Processing (NLP); Image Processing; Speech Recognition
3) By Deployment: Cloud; On-Premises
4) By Organization Size: Small Businesses; Medium-Sized Businesses; Large Enterprises
5) By Application: Security And Risk Management; Marketing Management; Customer Support And Experience; Human Resource And Recruitment Management; Behavioral Science; Process Automation; Other Applications
Subsegments:
1) By Solution: AI Software; AI Hardware; AI Platforms; AI Tools for Natural Language Processing (NLP); AI For Machine Learning (ML) And Deep Learning; AI-Based Cognitive Computing Solutions
2) By Services: AI Consulting Services; AI Integration Services; AI Training And Support Services; AI Managed Services; AI Development Services; AI Data Annotation Services
Companies Mentioned: Amazon com Inc.; Apple Inc.; Google LLC; Microsoft Corporation; Meta Platforms Inc.
3. Human-centered Artificial Intelligence (AI) Market Trends And Strategies
4. Human-centered Artificial Intelligence (AI) Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Human-centered Artificial Intelligence (AI) Growth Analysis And Strategic Analysis Framework
5.1. Global Human-centered Artificial Intelligence (AI) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Human-centered Artificial Intelligence (AI) Market Growth Rate Analysis
5.4. Global Human-centered Artificial Intelligence (AI) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Human-centered Artificial Intelligence (AI) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Human-centered Artificial Intelligence (AI) Total Addressable Market (TAM)
6.1. Global Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Solution
Services
6.2. Global Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Machine Learning (ML)
Deep Learning
Natural Language Processing (NLP)
Image Processing
Speech Recognition
6.3. Global Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud
On-Premises
6.4. Global Human-centered Artificial Intelligence (AI) Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small Businesses
Medium-Sized Businesses
Large Enterprises
6.5. Global Human-centered Artificial Intelligence (AI) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Security And Risk Management
Marketing Management
Customer Support And Experience
Human Resource And Recruitment Management
Behavioral Science
Process Automation
Other Applications
6.6. Global Human-centered Artificial Intelligence (AI) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
AI Software
AI Hardware
AI Platforms
AI Tools for Natural Language Processing (NLP)
AI For Machine Learning (ML) And Deep Learning
AI-Based Cognitive Computing Solutions
6.7. Global Human-centered Artificial Intelligence (AI) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
AI Consulting Services
AI Integration Services
AI Training And Support Services
AI Managed Services
AI Development Services
AI Data Annotation Services
7. Human-centered Artificial Intelligence (AI) Market Regional And Country Analysis
7.1. Global Human-centered Artificial Intelligence (AI) Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Human-centered Artificial Intelligence (AI) Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Human-centered Artificial Intelligence (AI) Market
9.1. China Human-centered Artificial Intelligence (AI) Market Overview
9.2. China Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Human-centered Artificial Intelligence (AI) Market
10.1. India Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Human-centered Artificial Intelligence (AI) Market
11.1. Japan Human-centered Artificial Intelligence (AI) Market Overview
11.2. Japan Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Human-centered Artificial Intelligence (AI) Market
12.1. Australia Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Human-centered Artificial Intelligence (AI) Market
13.1. Indonesia Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Human-centered Artificial Intelligence (AI) Market
14.1. South Korea Human-centered Artificial Intelligence (AI) Market Overview
14.2. South Korea Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Human-centered Artificial Intelligence (AI) Market
15.1. Western Europe Human-centered Artificial Intelligence (AI) Market Overview
15.2. Western Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Human-centered Artificial Intelligence (AI) Market
16.1. UK Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.1. Spain Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Human-centered Artificial Intelligence (AI) Market
21.1. Eastern Europe Human-centered Artificial Intelligence (AI) Market Overview
21.2. Eastern Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Human-centered Artificial Intelligence (AI) Market
22.1. Russia Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Human-centered Artificial Intelligence (AI) Market
23.1. North America Human-centered Artificial Intelligence (AI) Market Overview
23.2. North America Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Human-centered Artificial Intelligence (AI) Market
24.1. USA Human-centered Artificial Intelligence (AI) Market Overview
24.2. USA Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.2. Canada Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Human-centered Artificial Intelligence (AI) Market
26.1. South America Human-centered Artificial Intelligence (AI) Market Overview
26.2. South America Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Human-centered Artificial Intelligence (AI) Market
27.1. Brazil Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Human-centered Artificial Intelligence (AI) Market
28.1. Middle East Human-centered Artificial Intelligence (AI) Market Overview
28.2. Middle East Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Human-centered Artificial Intelligence (AI) Market
29.1. Africa Human-centered Artificial Intelligence (AI) Market Overview
29.2. Africa Human-centered Artificial Intelligence (AI) Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Human-centered Artificial Intelligence (AI) Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Human-centered Artificial Intelligence (AI) Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Human-centered Artificial Intelligence (AI) Market Competitive Landscape And Company Profiles