세계의 호텔 직원 업무 관리 소프트웨어 시장 보고서(2025년)
Hotel Staff Task Management Software Global Market Report 2025
상품코드 : 1704551
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 200 Pages
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한글목차

호텔 직원 업무 관리 소프트웨어 시장 규모는 향후 몇 년 동안 강력한 성장세를 보이며 2029년까지 연평균 6.7%의 CAGR로 45억 8,000만 달러에 달할 것으로 예상됩니다. 예측 기간 동안의 성장은 위생에 대한 관심 증가, 인공지능 채택 확대, 고객의 기대치 상승, 모바일 우선 솔루션에 대한 수요 증가, 사이버 보안에 대한 관심 증가에 기인하는 것으로 보입니다. 예측 기간의 주요 동향으로는 효율적인 작업 관리 시스템 통합, 모바일 친화적 솔루션의 증가, AI 기반 알고리즘의 등장, IoT 기기와의 통합, 다른 호텔 시스템 및 플랫폼과의 상호운용성 등이 있습니다.

클라우드 컴퓨팅의 사용 증가는 호텔 직원 업무 관리 소프트웨어 시장의 성장을 촉진할 것으로 예상됩니다. 클라우드 컴퓨팅은 서버, 네트워킹, 스토리지, 데이터베이스, 분석, 인텔리전스 등 다양한 컴퓨터 서비스를 인터넷 기반으로 제공하는 것을 말합니다. 클라우드 컴퓨팅의 성장에는 원격 액세스 및 이동성, 민첩성 향상 및 시장 출시 시간 단축, IT 오버 헤드 및 유지보수 감소, 재해 복구 및 비즈니스 연속성 향상, 인터넷 연결 및 대역폭 개선 등 여러 가지 요인이 있습니다. 호텔 직원 업무 관리 소프트웨어는 클라우드 컴퓨팅을 활용하여 접근성, 확장성, 비용 효율성 향상, 업무에 대한 실시간 최신 정보를 제공합니다. 예를 들어, 룩셈부르크에 기반을 둔 정부 통계 기관인 유로스타트(Eurostat)에 따르면, 클라우드 컴퓨팅 서비스를 구매하는 EU 기업의 비율은 2021년에 비해 2023년에 4.2% 포인트 상승했습니다. 그 결과, 클라우드 컴퓨팅의 채택 확대가 호텔 직원 업무 관리 소프트웨어 시장의 성장에 기여하고 있습니다.

호텔 직원 업무 관리 소프트웨어 시장의 주요 기업들은 혁신적인 고객 중심 플랫폼 개발에 집중하여 고객 경험을 개선하고, 업무 효율성을 개선하며, 호텔 업계에서 경쟁력을 유지하기 위해 노력하고 있습니다. 고객 중심 플랫폼은 호텔이 고객의 요구를 충족시키고 만족을 보장하는 데 집중할 수 있도록 설계되었습니다. 예를 들어, 한국의 호스피탈리티 테크 기업 마이커넥트는 2023년 4월 호텔용 모바일 앱 솔루션인 마이커넥트 플랫폼을 출시했습니다. 이 혁신적인 앱은 원활한 체크인/체크아웃 프로세스, 디지털 룸키, 투숙객과 호텔 직원 간의 실시간 커뮤니케이션 채널 등 투숙객의 경험을 개선하고 호텔 운영을 간소화하기 위한 다양한 기능이 통합되어 있습니다. 또한, 이 앱은 지역 관광 명소와 식당에 대한 개인화된 추천 정보를 제공하여 투숙객에게 풍부한 숙박 경험을 제공합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 - 금리, 인플레이션, 지정학, 신종 코로나바이러스 감염증, 그리고 경기회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별·국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 개요

제31장 기타 주요 기업과 혁신적 기업

제32장 세계의 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병

제34장 최근의 시장 동향

제35장 시장 잠재력이 높은 국가, 부문, 전략

제36장 부록

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영문 목차

영문목차

Hotel staff task management software is a digital tool designed to streamline and organize the various duties and responsibilities of hotel employees. It efficiently allocates resources, prioritizes tasks, and monitors progress, ultimately boosting productivity and guest satisfaction. This software improves communication, organization, and efficiency within hotel operations, ensuring tasks are completed promptly and effectively.

The primary types of hotel staff task management software are cloud-based and on-premises. Cloud-based software allows hotels to manage tasks and staff activities via an internet-connected platform hosted on remote servers. The various deployments include individual and enterprise setups, used in different applications such as luxury and high-end hotels, mid-range and business hotels, resort hotels, boutique hotels, and other settings. The software is utilized by various end-users, including housekeeping staff, hotel owners, hotel managers, maintenance staff, and front desk staff.

The hotel staff task management software market research report is one of a series of new reports from The Business Research Company that provides hotel staff task management software market statistics, including hotel staff task management software industry global market size, regional shares, competitors with a hotel staff task management software market share, detailed hotel staff task management software market segments, market trends, and opportunities, and any further data you may need to thrive in the hotel staff task management software industry. This hotel staff task management software research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The hotel staff task management software market size has grown strongly in recent years. It will grow from $3.3 billion in 2024 to $3.53 billion in 2025 at a compound annual growth rate (CAGR) of 7.1%. The growth in the historic period can be attributed to enhanced communication and collaboration, increased focus on guest safety and hygiene, streamlined operations, increased focus on employee engagement, and increased focus on customer relationship management.

The hotel staff task management software market size is expected to see strong growth in the next few years. It will grow to $4.58 billion in 2029 at a compound annual growth rate (CAGR) of 6.7%. The growth in the forecast period can be attributed to increasing focus on hygiene, growing adoption of artificial intelligence, rising guest expectations, growing demand for mobile-first solutions, and increasing focus on cybersecurity. Major trends in the forecast period include integration for efficient task management systems, growing mobile-friendly solutions, emergence of AI-powered algorithms, Integration with IoT devices, and Interoperability with other hotel systems and platforms.

The increasing use of cloud computing is expected to drive the growth of the hotel staff task management software market. Cloud computing refers to the internet-based delivery of various computer services, including servers, networking, storage, databases, analytics, and intelligence. The growth of cloud computing is fueled by several factors, such as remote access and mobility, enhanced agility and faster time-to-market, lower IT overhead and maintenance, improved disaster recovery and business continuity, and better internet connectivity and bandwidth. Hotel staff task management software leverages cloud computing to offer increased accessibility, scalability, cost-efficiency, and real-time updates on business operations. For example, according to Eurostat, the Luxembourg-based government statistical agency, the proportion of EU enterprises purchasing cloud computing services rose by 4.2 percentage points in 2023 compared to 2021. As a result, the expanding adoption of cloud computing is contributing to the growth of the hotel staff task management software market.

Leading companies in the hotel staff task management software market are concentrating on developing innovative customer-centric platforms to enhance guest experiences, improve operational efficiency, and remain competitive in the hospitality industry. Customer-centric platforms are designed to help hotels focus on meeting the needs and ensuring the satisfaction of their guests. For instance, in April 2023, MyConect, a hospitality tech company based in South Korea, launched the MyConECT Platform, a mobile app solution for hotels. This innovative app integrates a variety of features aimed at enhancing guest experiences and streamlining hotel operations, including seamless check-in and check-out processes, digital room keys, and real-time communication channels between guests and hotel staff. Additionally, the app offers personalized recommendations for local attractions and dining, providing guests with a more enriching stay.

In September 2022, Sabre Corporation, a US-based travel technology company, acquired Nuvola Solutions for an undisclosed amount. This acquisition aims to enhance Sabre's hospitality solutions by incorporating advanced task management and guest engagement capabilities into its existing portfolio. Nuvola Solutions, a US-based company, specializes in hotel service optimization, including hotel staff task management software.

Major companies operating in the hotel staff task management software market are Oracle Corporation, SAP SE, RoomRaccoon B.V., Amadeus IT Group S.A., Atlassian Corporation plc, Hubspot CRM, Zoho Corporation Pvt. Ltd., Alice Software Inc., Little Hotelier, RMS Cloud Solutions Private Limited, Quore Systems LLC, Jolt Software Inc., HotelRunner Inc., Frontdesk Anywhere Inc., Flexkeeping d.o.o., HotelFriend AG, Nuvola Foods Private Limited, Optii Solutions LLC, Sirvoy Limited, HelloShift Inc., Winsar Infosoft Private Limited, EngageBay Inc., FunctionFox Systems Inc., Tervene Inc., WebWork Time Tracker LLC

North America was the largest region in the hotel staff task management software market in 2024. The regions covered in the hotel staff task management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the hotel staff task management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The hotel staff task management software market includes revenues earned by entities by providing services such as task assignment, reporting and analytics, room status updates, maintenance management, guest services, security and compliance, and multilingual support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Hotel Staff Task Management Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on hotel staff task management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for hotel staff task management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The hotel staff task management software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Hotel Staff Task Management Software Market Characteristics

3. Hotel Staff Task Management Software Market Trends And Strategies

4. Hotel Staff Task Management Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Hotel Staff Task Management Software Growth Analysis And Strategic Analysis Framework

6. Hotel Staff Task Management Software Market Segmentation

7. Hotel Staff Task Management Software Market Regional And Country Analysis

8. Asia-Pacific Hotel Staff Task Management Software Market

9. China Hotel Staff Task Management Software Market

10. India Hotel Staff Task Management Software Market

11. Japan Hotel Staff Task Management Software Market

12. Australia Hotel Staff Task Management Software Market

13. Indonesia Hotel Staff Task Management Software Market

14. South Korea Hotel Staff Task Management Software Market

15. Western Europe Hotel Staff Task Management Software Market

16. UK Hotel Staff Task Management Software Market

17. Germany Hotel Staff Task Management Software Market

18. France Hotel Staff Task Management Software Market

19. Italy Hotel Staff Task Management Software Market

20. Spain Hotel Staff Task Management Software Market

21. Eastern Europe Hotel Staff Task Management Software Market

22. Russia Hotel Staff Task Management Software Market

23. North America Hotel Staff Task Management Software Market

24. USA Hotel Staff Task Management Software Market

25. Canada Hotel Staff Task Management Software Market

26. South America Hotel Staff Task Management Software Market

27. Brazil Hotel Staff Task Management Software Market

28. Middle East Hotel Staff Task Management Software Market

29. Africa Hotel Staff Task Management Software Market

30. Hotel Staff Task Management Software Market Competitive Landscape And Company Profiles

31. Hotel Staff Task Management Software Market Other Major And Innovative Companies

32. Global Hotel Staff Task Management Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Hotel Staff Task Management Software Market

34. Recent Developments In The Hotel Staff Task Management Software Market

35. Hotel Staff Task Management Software Market High Potential Countries, Segments and Strategies

36. Appendix

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