클라우드 IT 서비스 관리(ITSM) 시장 규모는 향후 몇 년 동안 연평균 16.8%의 성장률을 기록하며 2029년에는 200억 2,000만 달러에 달할 것으로 예측됩니다. 예측 기간 동안의 성장은 원격 근무로의 전환 증가, IT 업계의 클라우드 서비스 수요 증가, 비즈니스 프로세스의 자동화 서비스 수요 증가, BYOD(Bring-your-own-device) 개념 증가, IT 운영의 효율적인 실행에 대한 IT 운영의 효율적 수행에 대한 니즈 증가 등에 기인합니다. 예측 기간 동안 주요 동향으로는 업계 전반의 클라우드 기술 채택, IT 인프라 개발, 다양한 사업자의 투자, ITSM 솔루션의 인공지능(AI) 채택, 클라우드 IT 서비스 관리 소프트웨어 솔루션에 대한 수요 등을 들 수 있습니다.
원격 근무로의 전환이 증가함에 따라 클라우드 IT 서비스 관리(ITSM) 시장 확대가 가속화될 것으로 예측됩니다. 원격근무란 직원들이 노트북, 스마트폰, 화상회의 도구 등의 기술을 활용하여 기존의 사무실 환경에서 벗어나 업무를 수행하는 체제를 말합니다. 원격근무 증가 배경에는 기술의 발전, 일과 삶의 균형에 대한 생각의 변화, 전 세계적인 유행병 등이 있으며, 유연한 근무방식의 채택이 가속화되고 있습니다. 클라우드 IT 서비스 관리는 원활한 운영, 보안 강화, 원격 근무자의 사용자 경험 향상을 보장하는 도구와 기술을 제공합니다. 예를 들어, 2023년 2월 영국의 비정부 부처인 통계청은 2022년 9월부터 2023년 1월까지 영국에서 16%의 사람들이 완전히 재택근무를 하고 있으며, 28%는 재택근무와 사무실 근무를 병행하고 있다고 보고했습니다. 따라서 재택근무로의 전환이 진행되고 있으며, 이는 클라우드 IT 서비스 관리(ITSM) 시장의 성장에 기여하고 있습니다.
클라우드 ITSM 분야의 주요 기업들은 리소스 할당을 최적화하고 고객 경험을 개선하기 위해 AI 기반 데이터 플랫폼을 적극적으로 개발하고 있습니다. 이러한 플랫폼은 인공지능과 머신러닝 기술을 통합하여 IT 서비스 관리 프로세스의 효율성, 정확성, 효과성을 향상시킵니다. 예를 들어, IBM은 2023년 5월 AI 개발, 데이터 관리, 거버넌스를 포함한 엔드투엔드 AI 기능으로 기업을 지원하기 위해 설계된 클라우드 기반 플랫폼인 Watsonx를 발표했습니다. 이러한 노력은 AI를 활용하여 IT 서비스 관리의 혁신과 효율화를 촉진하기 위한 업계의 광범위한 초점을 반영하고 있습니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향과 전략
제4장 시장 - 금리, 인플레이션, 지정학, 코로나재난, 그리고 경기회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석과 전략 분석 프레임워크
- 세계 클라우드 IT 서비스 관리(ITSM) PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 촉진요인과 억제요인)
- 최종 이용 산업 분석
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 성장률 분석
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 실적 : 규모와 성장, 2019-2024
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 예측 : 규모와 성장, 2024-2029, 2034F
- 세계 클라우드 IT 서비스 관리(ITSM) 전체 시장(TAM)
제6장 시장 세분화
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 컴포넌트별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 솔루션
- 서비스
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 전개 형태별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 퍼블릭 클라우드
- 프라이빗 클라우드
- 하이브리드 클라우드
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 조직 규모별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 중소기업
- 대기업
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 용도별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 구성 관리
- 성능 관리
- 네트워크 관리
- 데이터베이스 관리 시스템
- 기타 용도
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 최종사용자 업계별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 은행, 금융서비스 및 보험(BFSI)
- 정보기술 및 통신
- 소매
- 헬스케어
- 기타 최종사용자 산업
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 솔루션별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 클라우드 기반 ITSM 소프트웨어
- IT 자산 관리(ITAM) 솔루션
- 인시던트 관리 솔루션
- 문제 관리 솔루션
- 변경 관리 솔루션
- 서비스 리퀘스트 관리 솔루션
- 서비스 데스크 솔루션
- 구성 관리 데이터베이스(CMDB) 솔루션
- 셀프서비스 또는 포털 솔루션
- 자동화와 오케스트레이션 솔루션
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 서비스 유형별 세분화, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 컨설팅 서비스
- 구현 및 통합 서비스
- 지원 및 유지관리 서비스
- 매니지드 서비스
- 연수 및 교육 서비스
제7장 지역별/국가별 분석
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 지역별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
- 세계의 클라우드 IT 서비스 관리(ITSM) 시장 : 국가별, 분석과 예측, 2019-2024, 2024-2029F, 2034F
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도와 기업 개요
- 클라우드 IT 서비스 관리(ITSM) 시장 : 경쟁 구도
- 클라우드 IT 서비스 관리(ITSM) 시장 : 기업 개요
- Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
- International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
- Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
- Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
- Salesforce Inc. Overview, Products and Services, Strategy and Financial Analysis
제31장 기타 주요 기업 및 혁신 기업
- ServiceNow Inc.
- OpenText Corp.
- Splunk Inc.
- Citrix Systems Inc.
- Atlassian
- Micro Focus International PLC
- BMC Software Inc.
- Zendesk Inc.
- Ivanti Inc.
- ManageEngine
- Zoho Corporation Pvt. Ltd.
- Cherwell Software LLC
- Freshworks Inc.
- Icertis Inc.
- EasyVista Inc.
제32장 세계 시장 경쟁 벤치마킹과 대시보드
제33장 주요 인수합병(M&A)
제34장 최근 시장 동향
제35장 시장 잠재력이 높은 국가, 부문, 전략
- 클라우드 IT 서비스 관리(ITSM) 시장(2029년) : 새로운 기회를 제공하는 국가
- 클라우드 IT 서비스 관리(ITSM) 시장(2029년) : 새로운 기회를 제공하는 부문
- 클라우드 IT 서비스 관리(ITSM) 시장(2029년) : 성장 전략
제36장 부록
LSH
Cloud IT service management (ITSM) involves utilizing cloud-based solutions and tools to implement and oversee IT service delivery. It encompasses all aspects of designing, creating, delivering, supporting, and managing the lifecycle of IT services. These solutions offer on-demand self-service, resource pooling, and measured service.
The primary components of cloud ITSM consist of solutions and services. Cloud ITSM solutions are software platforms delivered via the cloud, facilitating comprehensive IT service management for organizations. These solutions are deployed through public, private, and hybrid clouds, catering to businesses of various sizes, including small and medium enterprises (SMEs) and large enterprises. They find application in configuration management, performance management, network management, database management systems, and other areas, serving diverse end-users such as banking, financial services, and insurance, information technology and telecommunication, retail, healthcare, and others.
The cloud IT service management (ITSM) market research report is one of a series of new reports from The Business Research Company that provides cloud IT service management (ITSM) statistics, including cloud IT service management (ITSM) global market size, regional shares, competitors with a cloud IT service management (ITSM) share, detailed cloud IT service management (ITSM) market segments, market trends and opportunities, and any further data you may need to thrive in the cloud IT service management (ITSM) industry. This cloud IT service management (ITSM) research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The cloud it service management (ITSM) market size has grown rapidly in recent years. It will grow from $9.21 billion in 2024 to $10.77 billion in 2025 at a compound annual growth rate (CAGR) of 17.0%. The growth in the historic period can be attributed to increasing demand for scalable and cost-effective IT services management solutions, rise in demand for IT service management (ITSM) solutions in government and education, increasing demand for IT service management (ITSM) solutions in travel and hospitality, increasing demand for IT service management (ITSM) solutions in healthcare, rise in need for it service management (ITSM) solutions in it and telecommunication.
The cloud it service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $20.02 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to an increasing shift towards remote work, rising demand for cloud services in the it industry, rising demand for automation services in business processes, rising concept of bring-your-own-device (BYOD), growing need for efficient execution of IT operations. Major trends in the forecast period include the adoption of cloud technologies across industries, the development of IT infrastructure, investments by various operators, the adoption of artificial intelligence (AI) in ITSM solutions, and demand for cloud IT service management software solutions.
The growing shift towards remote work is expected to drive the expansion of the cloud IT service management (ITSM) market. Remote work refers to an arrangement where employees carry out their tasks away from a traditional office setting, utilizing technologies like laptops, smartphones, and video conferencing tools. The rise in remote work is fueled by technological advancements, changing perspectives on work-life balance, and the global pandemic, which accelerated the adoption of flexible work options. Cloud IT service management provides the tools and technologies that ensure smooth operations, improved security, and a better user experience for remote workers. For example, in February 2023, The Office for National Statistics, a UK-based non-ministerial department, reported that between September 2022 and January 2023, 16% of people in Great Britain worked entirely from home, while 28% worked a mix of home and office-based hours. Therefore, the growing shift towards remote work is contributing to the growth of the cloud IT service management (ITSM) market.
Leading companies in the cloud ITSM sector are actively developing AI-driven data platforms to optimize resource allocation and enhance customer experiences. These platforms integrate artificial intelligence and machine learning technologies to improve the efficiency, accuracy, and efficacy of IT service management processes. For example, in May 2023, IBM unveiled Watsonx, a cloud-based platform designed to empower enterprises with end-to-end AI capabilities, including AI development, data management, and governance. Such initiatives reflect a broader industry focus on leveraging AI to drive innovation and efficiency in IT service management.
In June 2022, Freshworks Inc., a US-based provider of cloud-based software-as-a-service solutions, acquired Device42 Inc. for an undisclosed amount. This acquisition is intended to enhance Freshworks Inc.'s product portfolio and strengthen its position in the IT service management market. Device42 Inc. is a US-based software company specializing in IT asset and network management software.
Major companies operating in the cloud IT service management (ITSM) market are Amazon.com Inc., International Business Machines Corporation, Broadcom Inc., Hewlett Packard Enterprise Company, Salesforce Inc., ServiceNow Inc., OpenText Corp., Splunk Inc., Citrix Systems Inc., Atlassian, Micro Focus International PLC, BMC Software Inc., Zendesk Inc., Ivanti Inc., ManageEngine, Zoho Corpoation Pvt. Ltd., Cherwell Software LLC, Freshworks Inc., Icertis Inc., EasyVista Inc., Axios Systems PLC, SysAid Technologies Ltd., InvGate Inc., CA Technologies Inc., Sunrise Software Ltd.
North America was the largest region in the cloud IT service management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the cloud IT service management (ITSM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The cloud IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, training and certification programs, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud IT service management (ITSM) market also includes sales of problem management tools, configuration management tools, and orchestration tools. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Cloud IT Service Management (ITSM) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on cloud it service management (itsm) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase
- Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
- Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on the latest market shares.
- Benchmark performance against key competitors.
- Suitable for supporting your internal and external presentations with reliable high quality data and analysis
- Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
- All data from the report will also be delivered in an excel dashboard format.
Where is the largest and fastest growing market for cloud it service management (itsm) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud it service management (itsm) market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
- Markets Covered:1) By Component: Solution; Services
- 2) By Deployment: Public Cloud; Private Cloud; Hybrid Cloud
- 3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
- 4) By Application: Configuration Management; Performance Management; Network Management; Database Management System; Other Applications
- 5) By End-User Industry: Banking, Financial Services, And Insurance; Information Technology And Telecommunication; Retail; Healthcare; Other End-User Industries
- Subsegments:
- 1) By Solution: Cloud-Based ITSM Software; IT Asset Management (ITAM) Solutions; Incident Management Solutions; Problem Management Solutions; Change Management Solutions; Service Request Management Solutions; Service Desk Solutions; Configuration Management Database (CMDB) Solutions; Self-Service Or Portal Solutions; Automation And Orchestration Solutions
- 2) By Services: Consulting Services; Implementation And Integration Services; Support And Maintenance Services; Managed Services; Training And Education Services
- Companies Mentioned: Amazon.com Inc.; International Business Machines Corporation; Broadcom Inc.; Hewlett Packard Enterprise Company; Salesforce Inc.
- Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
- Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
- Time series: Five years historic and ten years forecast.
- Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
- Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
- Delivery format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Cloud IT Service Management (ITSM) market Characteristics
3. Cloud IT Service Management (ITSM) market Trends And Strategies
4. Cloud IT Service Management (ITSM) market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market
5. Global Cloud IT Service Management (ITSM) Growth Analysis And Strategic Analysis Framework
- 5.1. Global Cloud IT Service Management (ITSM) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
- 5.2. Analysis Of End Use Industries
- 5.3. Global Cloud IT Service Management (ITSM) market Growth Rate Analysis
- 5.4. Global Cloud IT Service Management (ITSM) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
- 5.5. Global Cloud IT Service Management (ITSM) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
- 5.6. Global Cloud IT Service Management (ITSM) Total Addressable Market (TAM)
6. Cloud IT Service Management (ITSM) market Segmentation
- 6.1. Global Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Solution
- Services
- 6.2. Global Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Public Cloud
- Private Cloud
- Hybrid Cloud
- 6.3. Global Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Small And Medium Enterprises (SMEs)
- Large Enterprises
- 6.4. Global Cloud IT Service Management (ITSM) market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Configuration Management
- Performance Management
- Network Management
- Database Management System
- Other Applications
- 6.5. Global Cloud IT Service Management (ITSM) market, Segmentation By End-User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Banking, Financial Services, And Insurance
- Information Technology And Telecommunication
- Retail
- Healthcare
- Other End-User Industries
- 6.6. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Cloud-Based ITSM Software
- IT Asset Management (ITAM) Solutions
- Incident Management Solutions
- Problem Management Solutions
- Change Management Solutions
- Service Request Management Solutions
- Service Desk Solutions
- Configuration Management Database (CMDB) Solutions
- Self-Service Or Portal Solutions
- Automation And Orchestration Solutions
- 6.7. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Consulting Services
- Implementation And Integration Services
- Support And Maintenance Services
- Managed Services
- Training And Education Services
7. Cloud IT Service Management (ITSM) market Regional And Country Analysis
- 7.1. Global Cloud IT Service Management (ITSM) market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 7.2. Global Cloud IT Service Management (ITSM) market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Cloud IT Service Management (ITSM) market
- 8.1. Asia-Pacific Cloud IT Service Management (ITSM) market Overview
- Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
- 8.2. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 8.3. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 8.4. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Cloud IT Service Management (ITSM) market
- 9.1. China Cloud IT Service Management (ITSM) market Overview
- 9.2. China Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
- 9.3. China Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
- 9.4. China Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Cloud IT Service Management (ITSM) market
- 10.1. India Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 10.2. India Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 10.3. India Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Cloud IT Service Management (ITSM) market
- 11.1. Japan Cloud IT Service Management (ITSM) market Overview
- 11.2. Japan Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 11.3. Japan Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 11.4. Japan Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Cloud IT Service Management (ITSM) market
- 12.1. Australia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 12.2. Australia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 12.3. Australia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Cloud IT Service Management (ITSM) market
- 13.1. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 13.2. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 13.3. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Cloud IT Service Management (ITSM) market
- 14.1. South Korea Cloud IT Service Management (ITSM) market Overview
- 14.2. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 14.3. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 14.4. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Cloud IT Service Management (ITSM) market
- 15.1. Western Europe Cloud IT Service Management (ITSM) market Overview
- 15.2. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 15.3. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 15.4. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Cloud IT Service Management (ITSM) market
- 16.1. UK Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 16.2. UK Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 16.3. UK Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Cloud IT Service Management (ITSM) market
- 17.1. Germany Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 17.2. Germany Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 17.3. Germany Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Cloud IT Service Management (ITSM) market
- 18.1. France Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 18.2. France Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 18.3. France Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Cloud IT Service Management (ITSM) market
- 19.1. Italy Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 19.2. Italy Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 19.3. Italy Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Cloud IT Service Management (ITSM) market
- 20.1. Spain Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 20.2. Spain Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 20.3. Spain Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Cloud IT Service Management (ITSM) market
- 21.1. Eastern Europe Cloud IT Service Management (ITSM) market Overview
- 21.2. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 21.3. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 21.4. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Cloud IT Service Management (ITSM) market
- 22.1. Russia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 22.2. Russia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 22.3. Russia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Cloud IT Service Management (ITSM) market
- 23.1. North America Cloud IT Service Management (ITSM) market Overview
- 23.2. North America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 23.3. North America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 23.4. North America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Cloud IT Service Management (ITSM) market
- 24.1. USA Cloud IT Service Management (ITSM) market Overview
- 24.2. USA Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 24.3. USA Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 24.4. USA Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Cloud IT Service Management (ITSM) market
- 25.1. Canada Cloud IT Service Management (ITSM) market Overview
- 25.2. Canada Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 25.3. Canada Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 25.4. Canada Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Cloud IT Service Management (ITSM) market
- 26.1. South America Cloud IT Service Management (ITSM) market Overview
- 26.2. South America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 26.3. South America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 26.4. South America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Cloud IT Service Management (ITSM) market
- 27.1. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 27.2. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 27.3. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Cloud IT Service Management (ITSM) market
- 28.1. Middle East Cloud IT Service Management (ITSM) market Overview
- 28.2. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 28.3. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 28.4. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Cloud IT Service Management (ITSM) market
- 29.1. Africa Cloud IT Service Management (ITSM) market Overview
- 29.2. Africa Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 29.3. Africa Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 29.4. Africa Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Cloud IT Service Management (ITSM) market Competitive Landscape And Company Profiles
- 30.1. Cloud IT Service Management (ITSM) market Competitive Landscape
- 30.2. Cloud IT Service Management (ITSM) market Company Profiles
- 30.2.1. Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Salesforce Inc. Overview, Products and Services, Strategy and Financial Analysis
31. Cloud IT Service Management (ITSM) market Other Major And Innovative Companies
- 31.1. ServiceNow Inc.
- 31.2. OpenText Corp.
- 31.3. Splunk Inc.
- 31.4. Citrix Systems Inc.
- 31.5. Atlassian
- 31.6. Micro Focus International PLC
- 31.7. BMC Software Inc.
- 31.8. Zendesk Inc.
- 31.9. Ivanti Inc.
- 31.10. ManageEngine
- 31.11. Zoho Corporation Pvt. Ltd.
- 31.12. Cherwell Software LLC
- 31.13. Freshworks Inc.
- 31.14. Icertis Inc.
- 31.15. EasyVista Inc.
32. Global Cloud IT Service Management (ITSM) market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Cloud IT Service Management (ITSM) market
34. Recent Developments In The Cloud IT Service Management (ITSM) market
35. Cloud IT Service Management (ITSM) market High Potential Countries, Segments and Strategies
- 35.1 Cloud IT Service Management (ITSM) market In 2029 - Countries Offering Most New Opportunities
- 35.2 Cloud IT Service Management (ITSM) market In 2029 - Segments Offering Most New Opportunities
- 35.3 Cloud IT Service Management (ITSM) market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies
36. Appendix
- 36.1. Abbreviations
- 36.2. Currencies
- 36.3. Historic And Forecast Inflation Rates
- 36.4. Research Inquiries
- 36.5. The Business Research Company
- 36.6. Copyright And Disclaimer
