세계의 여객 처리 셀프서비스 기술 시장 보고서(2025년)
Passenger Processing Self-Service Technology Global Market Report 2025
상품코드 : 1694718
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 200 Pages
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한글목차

여객 처리 셀프서비스 기술 시장 규모는 향후 몇 년 동안 연평균 13.3%의 성장률(CAGR)로 2029년 22억 4,000만 달러에 달할 것으로 예상됩니다. 예측 기간 동안의 성장은 생체 인식을 포함한 셀프 서비스 기술의 확대, 원활한 승객 경험을 위한 모바일 및 비접촉식 솔루션의 통합, 개인화된 맞춤형 여행 경험에 대한 수요, 부가 서비스 및 업셀링을 위한 셀프 서비스 키오스크의 채택, 지속가능성 및 환경 영향 감소에 대한 감소에 대한 집중에 기인합니다. 예측 기간의 주요 동향으로는 생체 인식 채택, 셀프 서비스 키오스크 확대, 모바일 앱 통합, 비접촉식 솔루션 수요 증가, 얼굴 인식 기술 개발, 인공지능 채택, 출입국 심사 시 사용 증가, 기술 혁신 등이 있습니다.

항공 여행의 급속한 확장은 당분간 여객 처리 셀프 서비스 기술 시장을 주도할 것으로 보입니다. 항공 여행은 비행기, 헬리콥터, 열기구, 열기구, 비행선, 글라이더, 행글라이더, 낙하산 및 기타 지속적인 비행이 가능한 차량 등 다양한 항공기의 사용을 수반합니다. 이러한 성장은 경제 발전, 세계화, 항공 기술 발전, 소비자 선호도 변화 등의 요인에 의해 촉진되고 있습니다. 승객 처리 셀프 서비스 기술은 승객이 혼자서 체크인, 탑승, 여정 관리를 할 수 있도록 함으로써 항공 여행을 최적화하고 효율성을 높이고 대기 시간을 줄입니다. 예를 들어, 2023년 2월 국제민간항공기구가 발표한 바에 따르면, 2022년 항공 여객 수는 2021년 대비 약 47% 급증했고, 같은 기간 여객 킬로미터(RPK)는 약 70% 증가했습니다. 그 결과, 항공 여행의 급속한 확장은 승객 처리 셀프 서비스 기술 시장을 주도하고 있습니다.

여객 처리 셀프서비스 기술 시장의 선두주자들은 경쟁 우위를 확보하기 위해 얼굴 인식, 지문 인식 등 생체 인식 시스템 등 최첨단 솔루션 개발에 주력하고 있습니다. 얼굴 인식 및 지문 스캔을 포함한 생체 인식은 승객 처리 셀프 서비스 기술을 강화하여 안전하고 효율적인 여행 경험을 보장합니다. 예를 들어, 2023년 3월 영국 소프트웨어 회사 AeroCloud는 AeroCloud Optic을 발표했습니다. 이 혁신적인 솔루션은 컴퓨터 비전 기술을 활용하여 공항 내 승객의 움직임을 지능적으로, 익명으로, 정확하게 추적합니다. 이 첨단 접근 방식을 통해 공항은 도로변에서 탑승구까지 승객의 이동을 종합적으로 모니터링할 수 있으며, 프라이버시를 보호하면서 업계의 오랜 과제에 효과적으로 대응할 수 있습니다. 이러한 발전은 보다 효율적이고 안전하며 편리한 여객 처리 방식으로의 전환을 의미하며, 여행자 만족을 우선시하면서 업무를 최적화하려는 업계의 목표에 부합합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 - 금리, 인플레이션, 지정학, 코로나, 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 개요

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장 잠재력이 높은 국가, 부문, 전략

제36장 부록

LSH
영문 목차

영문목차

Passenger processing self-service technology refers to automated systems and technologies deployed within transportation hubs such as airports, train stations, and bus terminals, enabling passengers to manage various aspects of their journey independently without requiring human assistance. This technology aims to streamline the passenger experience, reduce waiting times, enhance efficiency, and improve customer satisfaction while also lowering operational costs for transportation providers.

The primary types of passenger processing self-service technology include self-service check-in, self-service bag drop, automated border control, and others. Self-service check-in allows passengers to independently check in for their flights using automated systems and technologies implemented by airlines and airports, eliminating the need for assistance from airline staff. These systems comprise hardware, software, and services and find applications across airports, airlines, and other relevant sectors.

The passenger processing self-service technology market research report is one of a series of new reports from The Business Research Company that provides passenger processing self-service technology market statistics, including passenger processing self-service technology industry global market size, regional shares, competitors with a passenger processing self-service technology market share, detailed passenger processing self-service technology market segments, market trends and opportunities, and any further data you may need to thrive in the passenger processing self-service technology industry. This passenger processing self-service technology market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The passenger processing self-service technology market size has grown rapidly in recent years. It will grow from $1.2 billion in 2024 to $1.36 billion in 2025 at a compound annual growth rate (CAGR) of 13.2%. The growth in the historic period can be attributed to increasing passenger volumes and air travel demand, need for efficiency and cost reduction in airport operations, enhancing passenger experience and satisfaction, streamlining check-in, baggage drop, and boarding processes, reducing wait times and congestion in terminals, improving security and compliance with regulations, growing adoption of self-service solutions by airports and airlines.

The passenger processing self-service technology market size is expected to see rapid growth in the next few years. It will grow to $2.24 billion in 2029 at a compound annual growth rate (CAGR) of 13.3%. The growth in the forecast period can be attributed to expansion of self-service technology to include biometric authentication, integration of mobile and contactless solutions for seamless passenger experience, demand for personalized and customizable travel experiences, adoption of self-service kiosks for ancillary services and upselling, focus on sustainability and environmental impact reduction. Major trends in the forecast period include adoption of biometric authentication, expansion of self-service kiosks, integration of mobile apps, growth in demand for contactless solutions, development of facial recognition technology, adoption of artificial intelligence, increasing use for immigration clearance, and technology innovation.

The swift expansion of air travel is poised to drive the passenger processing self-service technology market in the foreseeable future. Air travel entails the use of various aircraft, including airplanes, helicopters, hot air balloons, blimps, gliders, hang gliders, parachutes, and other vehicles capable of sustained flight. This growth is fueled by factors such as economic progress, globalization, advancements in aviation technology, and shifts in consumer preferences. Passenger processing self-service technology optimizes air travel by enabling passengers to independently check in, board, and manage their journey, thereby enhancing efficiency and reducing wait times. For example, in February 2023, the International Civil Aviation Organization reported that the number of air passengers carried in 2022 surged by an estimated 47% compared to 2021, with revenue passenger kilometers (RPKs) increasing by around 70% over the same period. Consequently, the rapid expansion of air travel propels the passenger processing self-service technology market.

Prominent companies in the passenger processing self-service technology market are concentrating on developing cutting-edge solutions, such as biometric authentication systems such as facial recognition and fingerprint scanning, to gain a competitive advantage. Biometric authentication, encompassing facial recognition and fingerprint scanning, enhances passenger processing self-service technology, ensuring secure and efficient travel experiences. For instance, in March 2023, AeroCloud, a UK-based software firm, introduced AeroCloud Optic. This innovative solution utilizes computer vision technology to intelligently, anonymously, and precisely track passengers' movements throughout an airport. By adopting this advanced approach, airports can comprehensively monitor passengers' journeys from curbside to boarding gates, effectively addressing a longstanding industry challenge while safeguarding privacy. These advancements represent a shift toward more efficient, secure, and convenient passenger processing methods, aligning with the industry's objective of optimizing operations while prioritizing traveler satisfaction.

In August 2022, AeroCloud, a UK-based company specializing in modular, scalable, intelligent airport operations software leveraging cutting-edge technology, merged with Flight Solutions Ltd. for an undisclosed sum. The merger aims to deliver a comprehensive solution for airport data and passenger journey needs, offering a unified platform for operational leaders to centralize airport data, automate tasks, predict passenger flow, and enhance operational efficiency. Flight Solutions Ltd. is a UK-based company specializing in passenger processing solutions that focus on harnessing new and emerging technology to enhance passenger experiences, streamline the passenger journey, and improve operational efficiencies.

Major companies operating in the passenger processing self-service technology market are Raytheon Collins Corp., RTX Corporation LLC, Fujitsu Corp., NCR Voyix Corporation LLC, Amadeus Corp., Daifuku Inc., IDEMIA Corp., Glory Ltd., BEUMER Group LLC, SITA Inc., TAV Technologies Inc., Access-IS Corp., IER LLC, Materna IPS LLC, DERMALOG Corp., Embross Inc., HESS Cash Systems GmbH & Co. Corp., Parabit Systems Inc., Atrax LLC, Elenium Automation LLC, Olea Kiosks Inc., CCM Airports Inc.

North America was the largest region in the passenger processing self-service technology market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the passenger processing self-service technology market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the passenger processing self-service technology market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The passenger processing self-service technology market consists of revenues earned by entities by offering biometric identification systems, boarding gate automation mobile apps, and virtual customer service agents. The market value includes the value of related goods sold by the service provider or included within the service offering. The passenger processing self-service technology market also includes sales of products such as automated passport control systems, boarding pass scanners, and radio frequency identification (RFID) baggage tracking systems. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Passenger Processing Self-Service Technology Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on passenger processing self-service technology market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for passenger processing self-service technology ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The passenger processing self-service technology market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Passenger Processing Self-Service Technology Market Characteristics

3. Passenger Processing Self-Service Technology Market Trends And Strategies

4. Passenger Processing Self-Service Technology Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Passenger Processing Self-Service Technology Growth Analysis And Strategic Analysis Framework

6. Passenger Processing Self-Service Technology Market Segmentation

7. Passenger Processing Self-Service Technology Market Regional And Country Analysis

8. Asia-Pacific Passenger Processing Self-Service Technology Market

9. China Passenger Processing Self-Service Technology Market

10. India Passenger Processing Self-Service Technology Market

11. Japan Passenger Processing Self-Service Technology Market

12. Australia Passenger Processing Self-Service Technology Market

13. Indonesia Passenger Processing Self-Service Technology Market

14. South Korea Passenger Processing Self-Service Technology Market

15. Western Europe Passenger Processing Self-Service Technology Market

16. UK Passenger Processing Self-Service Technology Market

17. Germany Passenger Processing Self-Service Technology Market

18. France Passenger Processing Self-Service Technology Market

19. Italy Passenger Processing Self-Service Technology Market

20. Spain Passenger Processing Self-Service Technology Market

21. Eastern Europe Passenger Processing Self-Service Technology Market

22. Russia Passenger Processing Self-Service Technology Market

23. North America Passenger Processing Self-Service Technology Market

24. USA Passenger Processing Self-Service Technology Market

25. Canada Passenger Processing Self-Service Technology Market

26. South America Passenger Processing Self-Service Technology Market

27. Brazil Passenger Processing Self-Service Technology Market

28. Middle East Passenger Processing Self-Service Technology Market

29. Africa Passenger Processing Self-Service Technology Market

30. Passenger Processing Self-Service Technology Market Competitive Landscape And Company Profiles

31. Passenger Processing Self-Service Technology Market Other Major And Innovative Companies

32. Global Passenger Processing Self-Service Technology Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Passenger Processing Self-Service Technology Market

34. Recent Developments In The Passenger Processing Self-Service Technology Market

35. Passenger Processing Self-Service Technology Market High Potential Countries, Segments and Strategies

36. Appendix

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