세계의 운영 지원 시스템 및 사업 지원 시스템(OSS 및 BSS) 시장 보고서(2025년)
Operations Support Systems And Business Support Systems (OSS And BSS) Global Market Report 2025
상품코드 : 1694674
리서치사 : The Business Research Company
발행일 : On Demand Report
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한글목차

운영 지원 시스템 및 사업 지원 시스템(OSS 및 BSS) 시장 규모는 향후 몇 년 동안 11.2%의 연평균 성장률(CAGR)로 2029년까지 1,066억 3,000만 달러 규모로 성장할 것으로 예상됩니다. 예측 기간 동안의 성장은 확장 가능한 솔루션에 대한 수요 증가, 클라우드 기반 솔루션에 대한 수요 증가, IoT 연결 관리에 대한 수요 증가, 5G 네트워크에 대한 수요 증가, 네트워크 자동화에 대한 수요 증가에 기인하는 것으로 보입니다. 예측 기간의 주요 동향으로는 인공지능 및 머신러닝 채택, 광대역 네트워크 확대, 블록체인 기술 통합, 사물인터넷(IoT) 플랫폼 통합, 기술 발전 등을 꼽을 수 있습니다.

사이버 보안 솔루션에 대한 수요 증가는 향후 OSS 및 BSS 시장의 성장을 촉진할 것으로 예상됩니다. 사이버 보안 솔루션은 디지털 시스템, 네트워크, 데이터를 무단 액세스, 사이버 공격 및 기타 보안 위험으로부터 보호하기 위해 고안된 다양한 기술, 관행, 정책을 포괄합니다. 시스템의 상호연결이 증가하고 사이버 위협이 더욱 교묘해짐에 따라 디지털 인프라의 중요성이 더욱 커짐에 따라 기밀 정보와 중요한 자산을 보호하기 위한 고도의 사이버 보안 조치의 필요성은 계속 증가하고 있습니다. 운영 지원 시스템(OSS)과 사업 지원 시스템(BSS)은 네트워크 운영 모니터링, 고객 데이터의 안전한 관리, 통신 서비스 사업자의 업계 규제 대응 등 사이버 보안 강화에 중요한 역할을 하고 있습니다. 예를 들어, 2023년 4월 영국 정부 기관인 과학기술 혁신부(Department for Science, Innovation, and Technology)는 지난 1년 동안 11%의 기업과 8%의 자선단체가 사이버 범죄를 경험했다고 보고했습니다. 그 비율은 중견기업(26%), 대기업(37%), 고소득 자선단체(25%)에서 더 높았습니다. 마찬가지로 2023년 2월 호주 사이버 보안 센터는 사이버 범죄 신고 건수가 전년 대비 13% 증가하여 2022년에는 76,000건에 달할 것이라고 밝혔습니다. 따라서 사이버 보안 솔루션에 대한 수요 증가는 OSS 및 BSS 시장의 성장에 기여하고 있습니다.

OSS 및 BSS 시장의 주요 기업들은 경쟁 우위를 확보하기 위해 자동화 및 개발을 위한 로우코드 플랫폼 활용 등 기술 발전에 집중하고 있습니다. 로우코드 플랫폼은 풍부한 코딩 지식에 대한 의존도를 줄임으로써 OSS 및 BSS 솔루션 개발을 효율화합니다. 이러한 접근 방식은 기업 및 조직이 특정 요구 사항에 맞게 맞춤형 OSS 및 BSS 솔루션을 구현할 수 있는 접근성을 향상시킵니다. 예를 들어, 영국에 본사를 둔 통신사 Cerillion은 2023년 11월에 BSS 및 OSS 제품군의 업데이트 버전인 Cerillion 23.2를 발표했습니다. 이 최신 버전은 통신 서비스 제공업체(CSP)의 제품 라이프사이클을 혁신하기 위해 제너레이티브 인공지능(GenAI)을 통합했습니다. GenAI를 통해 제품 관리자는 자연어 음성 및 텍스트 지시를 사용하여 제품을 설명할 수 있으며, 검증 및 출시를 위해 해당 제품 카탈로그 구성을 신속하게 구축할 수 있습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 - 금리, 인플레이션, 지정학, 코로나, 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별·국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 개요

제31장 기타 주요 기업과 혁신적 기업

제32장 세계의 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병

제34장 최근의 시장 동향

제35장 시장 잠재력이 높은 국가, 부문, 전략

제36장 부록

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영문 목차

영문목차

Operations Support Systems (OSS) and Business Support Systems (BSS) serve as integral components within a telecommunications or service provider's infrastructure, playing interconnected roles in managing and supporting various aspects of the business. OSS manages the network infrastructure and ensures its efficient operation, while BSS handles customer-facing functions such as billing, customer relationship management (CRM), and order management.

The primary types of components included in OSS/BSS are solutions and services. A solution refers to a comprehensive approach or set of tools designed to effectively address specific challenges or needs. These solutions can be deployed on-premises or in the cloud, catering to various organizational sizes, including small and medium-sized enterprises (SMEs) and large enterprises. They find applications across several industry verticals, including information technology (IT) and telecommunications, banking, financial services, and insurance (BFSI), media and entertainment, retail and e-commerce, and others.

The OSS/BSS market research report is one of a series of new reports from The Business Research Company that provides OSS/BSS market statistics, including OSS/BSS industry global market size, regional shares, competitors with an OSS/BSS market share, detailed OSS/BSS market segments, market trends and opportunities, and any further data you may need to thrive in the OSS/BSS. This OSS/BSS market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The operations support systems and business support systems (OSS And BSS) market size has grown rapidly in recent years. It will grow from $61.69 billion in 2024 to $69.78 billion in 2025 at a compound annual growth rate (CAGR) of 13.1%. The growth in the historic period can be attributed to rise of virtual network operators, growing need for cybersecurity solutions, demand for real-time analytics, demand for converged billing systems, increasing complexity of telecom networks.

The operations support systems and business support systems (OSS And BSS) market size is expected to see rapid growth in the next few years. It will grow to $106.63 billion in 2029 at a compound annual growth rate (CAGR) of 11.2%. The growth in the forecast period can be attributed to growing need for scalable solutions, increasing demand for cloud-based solutions, rising demand for IoT connectivity management, increasing demand for 5G networks, demand for network automation. Major trends in the forecast period include adoption of artificial intelligence and machine learning, expansion of broadband networks, integration of blockchain technology, integration of Internet of Things (IoT) platforms, technological advancement.

The increasing demand for cybersecurity solutions is expected to drive the growth of the OSS and BSS market in the future. Cybersecurity solutions encompass various technologies, practices, and policies designed to protect digital systems, networks, and data from unauthorized access, cyberattacks, and other security risks. As digital infrastructure becomes more integral, with systems becoming increasingly interconnected and cyber threats growing more sophisticated, the need for advanced cybersecurity measures to protect sensitive information and critical assets continues to rise. Operations support systems (OSS) and business support systems (BSS) play a crucial role in enhancing cybersecurity by monitoring network operations, securely managing customer data, and ensuring compliance with industry regulations for telecom service providers. For example, in April 2023, the Department for Science, Innovation, and Technology, a UK-based government organization, reported that 11% of businesses and 8% of charities experienced cybercrime in the past year. The rate was even higher among medium-sized businesses (26%), large businesses (37%), and high-income charities (25%). Similarly, in February 2023, the Australian Cyber Security Centre revealed that cybercrime reports had increased by 13% compared to the previous year, reaching 76,000 in 2022. Therefore, the rising demand for cybersecurity solutions is contributing to the growth of the OSS and BSS market.

Key players in the OSS/BSS market are concentrating on technological advancements, such as leveraging low-code platforms for automation and development, to gain a competitive advantage. Low-code platforms streamline the development of OSS and BSS solutions by reducing the reliance on extensive coding knowledge. This approach enhances accessibility for businesses and organizations to implement customized OSS and BSS solutions tailored to their specific requirements. For instance, Cerillion, a UK-based telecommunications company, introduced Cerillion 23.2 in November 2023, an updated version of its BSS and OSS suite. This latest version incorporates Generative Artificial Intelligence (GenAI) to transform the product lifecycle for Communications Service Providers (CSPs). GenAI allows product managers to describe offerings using natural language voice and text instructions, enabling quick construction of the corresponding product catalog configuration for validation and launch.

In February 2023, Skyvera, a US-based software company, acquired the business support, monetization, networking, and analytics solutions business from Sterlite Technologies Limited for $15 million. This acquisition encompasses telecommunications software capabilities in BSS, monetization, and analytics for communication service providers globally. Skyvera aims to enhance its telco software ecosystem by leveraging the long-term customer relationships and software products from the acquired assets. Sterlite Technologies Limited, an India-based digital technology company, specializes in providing OSS and BSS software solutions.

Major companies operating in the operations support systems and business support systems (OSS and BSS) market are Huawei Technologies Co. Ltd., International Business Machines Corporation, Cisco Systems Inc., Oracle Corporation, Hewlett Packard Enterprise (HPE), Ericsson, Nokia Corporation, Infosys Limited, ZTE Corporation, CAPGEMINI SE, Amdocs Limited, Netcracker Technology, CSG International, TIBCO Software Inc., Calix Inc., Sterlite Technologies Limited, Subex Limited, TEOCO Corporation, Comviva, Alepo Technologies Inc., Optiva Inc., OPTELECOM, Matrixx Software Inc., Neural Technologies Limited, THE SIGMA GROUP

North America was the largest region in the OSS/BSS market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the operations support systems and business support systems (oss and bss) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the operations support systems and business support systems (oss and bss) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The OSS/BSS market consists of revenues earned by entities by providing services such as network management, service provisioning, fault management, performance monitoring, and order management. The market value includes the value of related goods sold by the service provider or included within the service offering. The OSS/BSS market also includes sales of networking equipment, storage devices, and other infrastructure components necessary for deploying and supporting OSS/BSS solutions. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Operations Support Systems And Business Support Systems (OSS And BSS) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on operations support systems and business support systems (oss and bss) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for operations support systems and business support systems (oss and bss) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The operations support systems and business support systems (oss and bss) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Operations Support Systems And Business Support Systems (OSS And BSS) Market Characteristics

3. Operations Support Systems And Business Support Systems (OSS And BSS) Market Trends And Strategies

4. Operations Support Systems And Business Support Systems (OSS And BSS) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Operations Support Systems And Business Support Systems (OSS And BSS) Growth Analysis And Strategic Analysis Framework

6. Operations Support Systems And Business Support Systems (OSS And BSS) Market Segmentation

7. Operations Support Systems And Business Support Systems (OSS And BSS) Market Regional And Country Analysis

8. Asia-Pacific Operations Support Systems And Business Support Systems (OSS And BSS) Market

9. China Operations Support Systems And Business Support Systems (OSS And BSS) Market

10. India Operations Support Systems And Business Support Systems (OSS And BSS) Market

11. Japan Operations Support Systems And Business Support Systems (OSS And BSS) Market

12. Australia Operations Support Systems And Business Support Systems (OSS And BSS) Market

13. Indonesia Operations Support Systems And Business Support Systems (OSS And BSS) Market

14. South Korea Operations Support Systems And Business Support Systems (OSS And BSS) Market

15. Western Europe Operations Support Systems And Business Support Systems (OSS And BSS) Market

16. UK Operations Support Systems And Business Support Systems (OSS And BSS) Market

17. Germany Operations Support Systems And Business Support Systems (OSS And BSS) Market

18. France Operations Support Systems And Business Support Systems (OSS And BSS) Market

19. Italy Operations Support Systems And Business Support Systems (OSS And BSS) Market

20. Spain Operations Support Systems And Business Support Systems (OSS And BSS) Market

21. Eastern Europe Operations Support Systems And Business Support Systems (OSS And BSS) Market

22. Russia Operations Support Systems And Business Support Systems (OSS And BSS) Market

23. North America Operations Support Systems And Business Support Systems (OSS And BSS) Market

24. USA Operations Support Systems And Business Support Systems (OSS And BSS) Market

25. Canada Operations Support Systems And Business Support Systems (OSS And BSS) Market

26. South America Operations Support Systems And Business Support Systems (OSS And BSS) Market

27. Brazil Operations Support Systems And Business Support Systems (OSS And BSS) Market

28. Middle East Operations Support Systems And Business Support Systems (OSS And BSS) Market

29. Africa Operations Support Systems And Business Support Systems (OSS And BSS) Market

30. Operations Support Systems And Business Support Systems (OSS And BSS) Market Competitive Landscape And Company Profiles

31. Operations Support Systems And Business Support Systems (OSS And BSS) Market Other Major And Innovative Companies

32. Global Operations Support Systems And Business Support Systems (OSS And BSS) Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Operations Support Systems And Business Support Systems (OSS And BSS) Market

34. Recent Developments In The Operations Support Systems And Business Support Systems (OSS And BSS) Market

35. Operations Support Systems And Business Support Systems (OSS And BSS) Market High Potential Countries, Segments and Strategies

36. Appendix

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