Stratistics MRC에 따르면 세계의 디지털 물류 시장은 2025년 388억 달러에 달하고, 예측 기간 동안 CAGR은 20.0%를 나타내 2032년에는 1,393억 달러에 이를 것으로 전망됩니다.
"디지털 물류"라는 용어는 공급망의 의사결정, 효율성 및 가시성을 향상시키기 위해 디지털 기술이 어떻게 물류 프로세스에 통합되는지를 나타냅니다. 기업은 실시간 추적, 자동화, 데이터 중심의 통찰력을 제공하는 디지털 물류를 활용하여 비용을 절감하고 고객 만족도를 높이고 변화하는 시장 수요에 신속하게 대응할 수 있습니다.
유엔무역개발회의(UNCTAD)에 따르면 신흥경제국가는 2023년 디지털 전달 서비스 수출로 1조 달러를 돌파하며 4조 5,000억 달러에 달했습니다.
확대하는 전자상거래와 옴니채널 소매
디지털 물류 도입의 주요 원동력 중 하나는 전자상거래와 옴니채널 소매의 급격한 성장입니다. 채널을 통한 재고 관리가 필수적입니다. 또한, 당일 배송의 필요성과 국경을 넘어서는 무역 증가는 공급망의 가시성을 향상시키기 위한 블록체인, IoT, AI에 투 자의 동기가 되고 있습니다. 아마존이나 알리바바와 같은 거대 소매 기업은 급속하게 변화하는 시장에서 경쟁력을 유지하기 위해, 표준을 확립해, 중소기업에 디지털 기술의 이용을 다가가고 있습니다.
높은 초기 투자 및 통합 비용
소프트웨어, 하드웨어 및 근로자 교육과 관련된 과도한 초기 비용은 중소기업(SME)이 디지털 물류 시스템을 도입하려는 의욕을 갖습니다. 업무 중단을 더욱 증대시키는 사이버 보안과 시스템 업그레이드는 예산을 압박하고 있습니다.
프로세스 최적화 및 자동화
프로세스를 자동화하고 운영 비용과 인적 실수를 줄임으로써 디지털 물류는 업계에 혁명을 일으킬 가능성을 갖고 있습니다. 로보틱 프로세스 자동화(RPA)는 반복적인 프로세스를 간소화하고 중요한 프로젝트에 리소스를 할당할 수 있습니다.
데이터 보안 및 개인정보 보호에 대한 우려
물류 시스템의 디지털화로 인해 데이터 유출 및 사이버 공격의 영향을 받기 쉽습니다. 현저한 위반은 금전적인 벌칙을 가져오고, 이해관계자의 신뢰를 손상시킵니다.
COVID-19의 유행은 공급망의 약점을 밝혀 디지털 로지스틱스의 도입을 앞당겼습니다.
예측 기간 동안 솔루션 부문이 최대가 될 전망
예측 기간 동안 솔루션 부문이 최대 시장 점유율을 차지할 것으로 예측됩니다. 이는 공급망 시각화 플랫폼, 창고 최적화 및 운송 관리를 포함한 광범위한 서비스를 제공하기 때문에 기업은 의사 결정을 강화하고 비용을 절감하고 프로세스를 간소화하기 위해 통합 소프트웨어를 선호합니다. 게다가 IoT와 빅데이터 분석의 성장은 다양한 물류 수요에 대응하기 위해 커스터마이즈 가능한 확장 가능한 시스템의 필요성을 부추기고 있습니다.
예측 기간 동안 클라우드 부문에서 CAGR이 가장 높을 것으로 예상
예측 기간 동안 클라우드 부문은 확장성, 저렴한 가격 및 원격 액세스로 인해 가장 높은 성장률을 보일 것으로 예측됩니다. 하이브리드 클라우드 솔루션은 데이터 주권에 대한 우려를 해결함으로써 규제 대상 기업의 채택을 지원합니다.
예측 기간 동안 북미는 기술 인프라가 발달하여 전자상거래의 비율이 높고 FedEx나 UPS와 같은 선진적인 물류기업이 존재하기 때문에 최대 시장 점유율을 차지할 것으로 예측됩니다. 운송을 지원하는 정부 프로그램은 채용을 더욱 가속화합니다. 또한 이 지역은 블록 체인과 인공지능을 이용하여 공급망의 병목 현상을 줄이는 데 주력함으로써 시장의 우위를 유지하고 있습니다.
예측 기간 동안 아시아태평양이 가장 높은 CAGR을 나타낼 것으로 예측됩니다. 이것은 중국과 인도의 전자상거래 확대와 인프라의 현대화에 대한 노력이 원동력이 되고 있습니다. 중소기업은 클라우드 컴퓨팅을 이용하여 경쟁력을 높이고 있습니다.
According to Stratistics MRC, the Global Digital Logistics Market is accounted for $38.8 billion in 2025 and is expected to reach $139.3 billion by 2032, growing at a CAGR of 20.0% during the forecast period. The term "digital logistics" describes how digital technologies are incorporated into logistical processes to improve supply chain decision-making, efficiency, and visibility. Technologies such as IoT, AI, cloud computing, and data analytics optimize inventory management, shipping, warehousing, and order fulfillment. Businesses may lower expenses, increase customer happiness, and swiftly adjust to shifting market demands by utilizing digital logistics, which makes real-time tracking, automation, and data-driven insights possible.
According to UN Trade and Development (UNCTAD), in 2023, developing economies surpassed $1 trillion in exports of digitally deliverable services, contributing to a global total of $4.5 trillion.
Growing e-commerce and omnichannel retail
One of the main drivers of the adoption of digital logistics is the exponential growth of e-commerce and omnichannel retail. Customers increasingly want delivery services that are dependable, transparent, and quick, which forces businesses to use cutting-edge logistics technologies. To meet these expectations, automated order fulfillment technologies, real-time tracking, and inventory management across numerous channels are essential. Additionally, the need for same-day delivery and the growth in cross-border trade motivate investments in blockchain, IoT, and AI to improve supply chain visibility. Retail behemoths like Amazon and Alibaba are establishing standards and pressuring smaller businesses to use digital technologies to stay competitive in a market that is changing quickly.
High initial investment and integration costs
Substantial upfront costs associated with software, hardware, and worker training discourage small and medium-sized businesses (SMEs) from deploying digital logistics systems. The complexity of integrating legacy systems further increases costs and operational disruptions. Cybersecurity and system upgrades continue to strain budgets. Despite long-term efficiency improvements, many businesses are reluctant to make the shift, especially in developing nations.
Optimization and automation of processes
By automating processes and lowering operating expenses and human errors, digital logistics has the potential to revolutionize the industry. IoT-enabled sensors improve real-time asset tracking, while AI-driven predictive analytics optimize demand forecasting, warehouse management, and route planning. Robotic process automation (RPA) streamlines repetitive processes, freeing up resources for key projects. The trend toward driverless cars and drone deliveries further demonstrates innovation opportunities.
Data security and privacy concerns
The digitization of logistics systems increases their susceptibility to data breaches and cyberattacks. Malicious actors target sensitive data, including shipment records and client information. Adherence to strict laws such as the CCPA and GDPR increases legal risks and operational complexity. High-profile violations result in financial penalties and damage stakeholder trust. Strong encryption, multi-factor authentication, and ongoing monitoring are necessary to mitigate this issue. But the high expense of cybersecurity equipment continues to be a problem, especially for smaller firms.
The COVID-19 epidemic revealed weaknesses in the supply chain, hastening the introduction of digital logistics. Lockdowns increased demand for contactless delivery and real-time tracking, which in turn drove an increase in e-commerce. Businesses emphasized cloud-based solutions and artificial intelligence (AI) to improve resilience, even though initial disruptions caused delays. Predictive analytics and hybrid work models were commonplace after the epidemic, which fueled sustained investments in automation. However, labor shortages and issues with semiconductor supply momentarily hampered the spread of technology.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period. The increase is due to the wide range of services it offers, such as supply chain visibility platforms, warehouse optimization, and transportation management. Businesses prioritize integrated software to enhance decision-making, reduce costs, and streamline processes. Furthermore, the growth of IoT and Big Data analytics is fueling the requirement for scalable systems that can be customized to meet various logistics demands. Leading suppliers like SAP and Oracle are always coming up with new ways to improve functionality and user experience by integrating AI.
The cloud-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based segment is predicted to witness the highest growth rate due to its scalability, affordability, and remote accessibility. Large companies gain from real-time data exchange over international networks, while SMEs prefer cloud platforms for their cheaper upfront costs and smooth updates. Additionally, hybrid cloud solutions support adoption in regulated businesses by addressing data sovereignty concerns. The move to subscription-based pricing satisfies demands for financial flexibility and solidifies cloud computing as a key segment in digital logistics.
During the forecast period, the North America region is expected to hold the largest market share because of its developed technology infrastructure, high rate of e-commerce, and presence of forward-thinking logistics companies like FedEx and UPS. Government programs that support sustainability and smart transportation further accelerate adoption. Furthermore, the area maintains its market supremacy by concentrating on using blockchain and artificial intelligence to reduce supply chain bottlenecks.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, driven by the expansion of e-commerce in China and India as well as efforts to modernize infrastructure. Governments make significant investments in digital trade routes and smart ports, and SMEs use cloud computing to become more competitive. Cross-border trade agreements, urbanization, and growing disposable incomes further increase the need for effective logistics networks in the region.
Key players in the market
Some of the key players in Digital Logistics Market include SAP SE, Oracle Corporation, IBM Corporation, Microsoft Corporation, Deutsche Post DHL Group, FedEx Corporation, Kuehne + Nagel International AG, C.H. Robinson Worldwide, Inc., Trimble Inc., Descartes Systems Group, Manhattan Associates, Inc., Project44, FourKites, Expeditors International, XPO Logistics, Inc., United Parcel Service (UPS), A.P. Moller - Maersk, and DSV Panalpina A/S.
In April 2025, IBM announced it has acquired Hakkoda Inc., a leading global data and AI consultancy. Hakkoda will expand IBM Consulting's data transformation services portfolio, adding specialized data platform expertise to help clients get their data ready to fuel AI-powered business operations. This acquisition amplifies IBM's ability to meet the rapidly growing demand for data services and help clients build integrated enterprise data estates that are optimized for speed, cost and efficiency across multiple business use cases.
In October 2024, C.H. Robinson achieved automation across the entire lifecycle of a freight shipment using generative AI. This technology automates tasks from pricing to delivery, processing over 10,000 routine transactions daily, reducing processing time from hours to seconds.