세계의 IT 서비스 시장 - 규모, 점유율, 성장 분석 : 접근법별, 용도별, 기술별, 전개별, 기업 규모별, 지역별 산업예측(2025-2032년)
IT Services Market Size, Share, and Growth Analysis, By Approach, By Application, By Technology, By Deployment, By Enterprise Size, By Region - Industry Forecast 2025-2032
상품코드:1785605
리서치사:SkyQuest Technology Consulting Pvt. Ltd.
발행일:2025년 08월
페이지 정보:영문 174 Pages
라이선스 & 가격 (부가세 별도)
한글목차
세계의 IT 서비스 시장 규모는 2023년 1조 6,900억 달러로 평가되었고, 2024년 1조 8,500억 달러에서 2032년까지 3조 8,600억 달러에 이르고, 예측 기간(2025-2032년)중 CAGR 9.6%의 성장이 예측되고 있습니다.
세계의 IT 서비스 시장은 IT 비용 상승, 클라우드 솔루션 채택 확대, SaaS 모델의 급증에 힘입어 강력한 성장을 이루고 있습니다. 기업이 IT 인프라를 강화함에 따라 데이터 유출 빈도도 증가하고 IT 서비스 확장의 추가 기회가 되고 있습니다. 디지털 전환은 여전히 매우 중요한 추진력이며 기업은 기술을 활용하여 고객 만족도, 생산성 및 혁신을 향상시킬 수 있습니다. 클라우드 컴퓨팅에 대한 의존성 증가는 확장 가능하고 비용 효율적인 IT 솔루션을 제공합니다. 동시에 빅데이터와 애널리틱스의 진보는 가치 있는 통찰력을 끌어내기 위한 정교한 IT 서비스에 대한 수요를 높이고 있습니다. 5G, 블록체인, AR, AI 등의 새로운 기술은 IT 서비스 제공에 혁명을 일으켜 업계 전반의 연결성과 업무 효율성을 높일 것으로 기대됩니다.
목차
소개
조사의 목적
조사 범위
정의
조사 방법
정보 조달
2차와 1차 데이터의 방법
시장 규모 예측
시장의 전제조건과 제한
주요 요약
세계 시장 전망
공급과 수요 동향 분석
부문별 기회 분석
시장 역학과 전망
시장 개요
시장 규모
시장 역학
성장 촉진요인과 기회
억제요인과 과제
Porter's Five Forces 분석
주요 시장 인사이트
중요성공요인
경쟁도
주요 투자 기회
시장 생태계
시장의 매력 지수(2024년)
PESTLE 분석
거시경제지표
밸류체인 분석
가격 분석
IT 서비스 시장 규모 : 접근 방식별, CAGR(2025-2032년)
시장 개요
리액티브 IT 서비스
프로액티브 IT 서비스
설계 및 실장
운용 및 보수
IT 서비스 시장 규모 : 용도별 CAGR(2025-2032년)
시장 개요
시스템 및 네트워크 관리
데이터 관리
애플리케이션 관리
보안 및 컴플라이언스 관리
기타
IT 서비스 시장 규모 : 기술별, CAGR(2025-2032년)
시장 개요
AI 및 ML
빅데이터 애널리틱스
위협 인텔리전스
기타
IT 서비스 시장 규모 : 전개별, CAGR(2025-2032년)
시장 개요
클라우드
On-Premise
IT 서비스 시장 규모 : 기업 규모별, CAGR(2025-2032년)
시장 개요
중소기업
대기업
IT 서비스 시장 규모 : 최종 용도별, CAGR(2025-2032년)
시장 개요
BFSI
정부
헬스케어
제조
미디어 및 커뮤니케이션
소매
IT 및 통신
기타
IT 서비스 시장 규모 : 지역별, CAGR(2025-2032년)
북미
미국
캐나다
유럽
독일
스페인
프랑스
영국
이탈리아
기타 유럽
아시아태평양
중국
인도
일본
한국
기타 아시아태평양
라틴아메리카
브라질
기타 라틴아메리카
중동 및 아프리카
GCC 국가
남아프리카
기타 중동 및 아프리카
경쟁 정보
상위 5개사 비교
주요 기업의 시장 포지셔닝(2024년)
주요 시장 기업이 채용한 전략
최근 시장 동향
기업의 시장 점유율 분석(2024년)
주요 기업의 기업 프로파일
기업의 상세
제품 포트폴리오 분석
기업의 부문별 점유율 분석
수익의 전년대비 비교(2022-2024년)
주요 기업 프로파일
Accenture(Ireland)
Tata Consultancy Services(TCS)(India)
Microsoft(USA)
IBM(USA)
Infosys(India)
Wipro(India)
Capgemini(France)
HCLTech(India)
NTT DATA(Japan)
Deloitte(USA)
Cognizant(USA)
Fujitsu(Japan)
Kyndryl(USA)
Tech Mahindra(India)
DXC Technology(USA)
CGI Inc.(Canada)
LTIMindtree(India)
Atos(France)
EPAM Systems(USA)
T-Systems(Germany)
결론과 권고
JHS
영문 목차
영문목차
Global IT Services Market size was valued at USD 1.69 trillion in 2023 and is poised to grow from USD 1.85 trillion in 2024 to USD 3.86 trillion by 2032, growing at a CAGR of 9.6% during the forecast period (2025-2032).
The global IT services market is witnessing robust growth fueled by escalating IT costs, increased adoption of cloud solutions, and the surge of software-as-a-service models. As businesses enhance their IT infrastructure, the frequency of data breaches also rises, presenting further opportunities for IT service expansion. Digital transformation remains a pivotal driver, enabling organizations to leverage technology for improved customer satisfaction, productivity, and innovation. The increasing reliance on cloud computing offers scalable and cost-effective IT solutions. Concurrently, advancements in big data and analytics are heightening demand for sophisticated IT services to extract valuable insights. Emerging technologies like 5G, Blockchain, AR, and AI promise to revolutionize IT service delivery, enhancing connectivity and operational efficiency across industries.
Top-down and bottom-up approaches were used to estimate and validate the size of the Global IT Services market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Global IT Services Market Segments Analysis
Global IT Services Market is segmented by Approach, Application, Technology, Deployment, Enterprise Size, End Use and region. Based on Approach, the market is segmented into Reactive IT Services, Proactive IT Services, Design & Implementation and Operations & Maintenance. Based on Application, the market is segmented into Systems & Network Management, Data Management, Application Management, Security & Compliance Management and Others. Based on Technology, the market is segmented into AI & Machine Learning, Big Data Analytics, Threat Intelligence and Others. Based on Deployment, the market is segmented into Cloud and On-premises. Based on Enterprise Size, the market is segmented into Small and Medium Enterprises (SMEs) and Large Enterprises. Based on End Use, the market is segmented into BFSI, Government, Healthcare, Manufacturing, Media & Communications, Retail, IT & Telecom and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Driver of the Global IT Services Market
The global IT services market is experiencing significant growth driven by the escalating demand for automation, integration, and consulting services as organizations globally hasten their digital transformation efforts. This shift is fueled by the increasing reliance on technologies such as the Internet of Things (IoT), cloud computing, and artificial intelligence (AI), which help businesses optimize their operations and enhance efficiency. Consequently, the surge in transformational initiatives is propelling the demand for IT services, indicating a robust trajectory for global IT spending as enterprises strive to remain competitive in a rapidly evolving digital landscape.
Restraints in the Global IT Services Market
The Global IT Services market faces significant challenges as the demand for transformation intensifies, primarily due to heightened data privacy regulations and escalating cybersecurity threats. The surge in cyber incidents has placed additional pressure on service providers, making it increasingly difficult to maintain secure and compliant operations. This environment not only complicates service delivery but also requires substantial financial investment in essential security measures, certifications, and the hiring of compliance personnel. As these challenges mount, IT service providers must navigate a complex landscape where adherence to regulations and protection against cyber threats are paramount to safeguarding their operations and client trust.
Market Trends of the Global IT Services Market
The Global IT Services market is witnessing a significant trend towards the integration of AI and automation in IT Service Management (ITSM). Organizations are increasingly harnessing AI technologies to enhance operational efficiency, streamline service requests, and improve incident resolution through predictive analytics. The adoption of chatbots for routine inquiries and machine learning for root-cause analysis reflects a shift towards reducing human intervention in repetitive tasks. This trend is driven by a growing demand for smarter, faster, and more responsive IT services, as enterprises seek to optimize productivity and service delivery while adhering to emerging governance frameworks, signaling a transformative evolution in the IT landscape.
Table of Contents
Introduction
Objectives of the Study
Scope of the Report
Definitions
Research Methodology
Information Procurement
Secondary & Primary Data Methods
Market Size Estimation
Market Assumptions & Limitations
Executive Summary
Global Market Outlook
Supply & Demand Trend Analysis
Segmental Opportunity Analysis
Market Dynamics & Outlook
Market Overview
Market Size
Market Dynamics
Drivers & Opportunities
Restraints & Challenges
Porters Analysis
Competitive rivalry
Threat of substitute
Bargaining power of buyers
Threat of new entrants
Bargaining power of suppliers
Key Market Insights
Key Success Factors
Degree of Competition
Top Investment Pockets
Market Ecosystem
Market Attractiveness Index, 2024
PESTEL Analysis
Macro-Economic Indicators
Value Chain Analysis
Pricing Analysis
Global IT Services Market Size by Approach & CAGR (2025-2032)
Market Overview
Reactive IT Services
Proactive IT Services
Design & Implementation
Operations & Maintenance
Global IT Services Market Size by Application & CAGR (2025-2032)
Market Overview
Systems & Network Management
Data Management
Application Management
Security & Compliance Management
Others
Global IT Services Market Size by Technology & CAGR (2025-2032)
Market Overview
AI & Machine Learning
Big Data Analytics
Threat Intelligence
Others
Global IT Services Market Size by Deployment & CAGR (2025-2032)
Market Overview
Cloud
On-premises
Global IT Services Market Size by Enterprise Size & CAGR (2025-2032)
Market Overview
Small and Medium Enterprises (SMEs)
Large Enterprises
Global IT Services Market Size by End Use & CAGR (2025-2032)
Market Overview
BFSI
Government
Healthcare
Manufacturing
Media & Communications
Retail
IT & Telecom
Others
Global IT Services Market Size & CAGR (2025-2032)
North America (Approach, Application, Technology, Deployment, Enterprise Size, End Use)
US
Canada
Europe (Approach, Application, Technology, Deployment, Enterprise Size, End Use)
Germany
Spain
France
UK
Italy
Rest of Europe
Asia Pacific (Approach, Application, Technology, Deployment, Enterprise Size, End Use)
China
India
Japan
South Korea
Rest of Asia-Pacific
Latin America (Approach, Application, Technology, Deployment, Enterprise Size, End Use)
Brazil
Rest of Latin America
Middle East & Africa (Approach, Application, Technology, Deployment, Enterprise Size, End Use)
