태국의 시설 관리 시장 규모는 2024년 37억 1,000만 달러에서 2032년 64억 1,000만 달러에 달할 것으로 예상되며, 2025-2032년의 예측 기간 동안 연평균 7.08%의 성장률을 보일 것으로 예측됩니다. 이 시장은 빠른 도시화 속도, 대규모 인프라 개발, 상업, 의료, 숙박 및 기타 부문의 통합 관리 솔루션에 대한 수요 증가로 인해 성장하고 있습니다. 팬데믹 이후 이들 산업이 회복되면서 기업들은 경영과 지속가능성에 초점을 맞추어야 할 필요성이 대두되고 있습니다. 깨끗하고 안전한 환경 유지에 대한 관심이 높아지면서 기업들은 전문적인 시설 관리 서비스에 집중하고 있습니다. 소프트 서비스, 특히 청소 및 유지보수는 라이프스타일을 개선하고 시설의 전반적인 기능성을 보장하는 데 필요하기 때문에 시장에서 가장 우위를 점하고 있으며, IoT 및 데이터 분석과 같은 첨단 기술을 통합하여 서비스 제공을 더욱 혁신하여 보다 효율적인 관리와 적극적인 유지보수 전략을 가능하게 합니다. 적극적인 유지보수 전략을 가능하게 합니다. 급속한 도시화와 스마트 시티에 대한 노력으로 태국 서부 및 중부 지역은 시설관리 서비스 분야에서 중요한 경제권으로 부상하고 있습니다. 이 지역의 성장은 국내외 투자를 유치하고, 경쟁 환경을 조성하며, 기술 혁신과 서비스 다양화를 촉진하고 있습니다. 시장이 계속 발전함에 따라 시설관리 기능의 아웃소싱 비중이 높아질 것이며, 시설관리는 서비스 품질과 업무 효율성을 높이면서 보다 광범위한 사업 목표를 달성하기 위한 전략적 요소로 자리매김할 것으로 예상됩니다.
예를 들어, Jones Lang LaSalle(Thailand) Ltd는 2024년 6월 종합 디지털 시설 관리 용도인 JLL Serve(Serve)가 기술 솔루션 제공업체인 Sclera의 AI 기반 기술로 강화되었습니다고 발표했습니다. Sclera의 기능과 JLL의 광범위한 기술 생태계 및 독자적인 지식이 통합된 Serve는 통합된 사용자 친화적인 모바일/웹 인터페이스를 통해 생산성 향상, 컴플라이언스 준수, 지능형 의사결정을 실현할 수 있도록 지원합니다.
2024년 12월, CBRE(Thailand) Co., Ltd.는 BSI Group(The British Standards Institution)으로부터 명예로운 ISO 41001:2018 Facility Management Certification을 수여받았습니다. 받았습니다. 이 중요한 이정표는 CBRE Thailand가 2024년 초에 시작한 엄격한 인증 취득을 위한 노력에 이어 우수 자산 관리에 대한 헌신에 있어 중요한 성과를 이룬 것입니다.
태국의 시설관리(Facility Management) 시장에 대해 조사 분석했으며, 시장 규모와 예측, 시장 역학, 주요 기업 개요 등의 정보를 전해드립니다.
Thailand facility management market is projected to witness a CAGR of 7.08% during the forecast period 2025-2032, growing from USD 3.71 billion in 2024 to USD 6.41 billion in 2032. The facility management market in Thailand is growing with the rapid urbanization rate, significant infrastructure development, and increasing demands for integrated management solutions across sectors such as commercial, healthcare, and hospitality. The revival of these industries following the post-pandemic phase has compelled businesses to focus on operations and sustainability. Maintaining clean and safe environments is gaining prominence, and businesses are now focusing on professional facility management services. Soft services, especially cleaning and maintenance, are the most dominant in the market because they are necessary for improving lifestyle and ensuring the overall functionality of facilities. Integrating advanced technologies like IoT and data analytics further transforms service delivery, allowing for more efficient operations and proactive maintenance strategies. With rapid urbanization and smart city initiatives, West and Central Thailand are becoming key economic zones for facility management services. This regional growth attracts local and international investments, fostering a competitive landscape and encouraging innovation and service diversification. As the market continues to evolve, the emphasis on outsourcing facility management functions is expected to rise, positioning facility management as a strategic component in achieving broader business objectives while enhancing service quality and operational effectiveness.
For instance, in June 2024, Jones Lang LaSalle (Thailand) Ltd announced that its comprehensive digital facilities management application, JLL Serve (Serve), was enhanced with AI-driven technology from Sclera, a technology solutions provider. This integration of Sclera's capabilities with JLL's extensive technology ecosystem and proprietary knowledge enables Serve to enhance productivity, ensure compliance, and facilitate intelligent decision-making through a unified, user-friendly mobile and web interface, which can be customized to address the dynamic requirements of workplaces, buildings, or critical environments.
In December 2024, CBRE (Thailand) Co., Ltd. was awarded the prestigious ISO 41001:2018 Facility Management Certification by BSI Group (The British Standards Institution). This significant milestone marks a key achievement in CBRE Thailand's commitment to excellence in property management, following a rigorous pursuit of certification that began at the start of 2024.
Cleaning and Security Systems Bolster the Demand
Cleaning and security systems are a significant driver of demand in the facility management sector, with heightened awareness of hygiene and safety standards. In the post-pandemic world, organizations focus on cleanliness and security to create a safe environment for employees and visitors. Advanced cleaning technologies, such as automated cleaning robots, improve efficiency and effectiveness in maintaining facilities. Simultaneously, advanced security systems, such as surveillance cameras and access control technologies, are integrated into the facility, offering strong protection against potential threats. These advancements increase operational efficiency and enhance tenant satisfaction and trust. As businesses continue to realize the value of these services, the demand for comprehensive cleaning and security solutions continues to grow, influencing the future of facility management strategies.
For instance, In April 2024, IFS Facility Services Co., Ltd. entered a joint venture with SoftBank Robotics Singapore, the Asia-Pacific arm of SoftBank Robotics Group, forming SmartBX Robotics Co, which will provide robotic cleaning solutions featuring Whiz I, an artificial intelligence-powered robot vacuum cleaner, and sweeper. Soft services experience strong demand in commercial and healthcare sectors since maintaining high levels of operational standards is crucial to these industries.
For instance, in September 2023, SET-listed aviation technology company SKY ICT Public Company Limited acquired a 100% stake in Siam Administrative Management and Security Guards Co (SAMCO), a Thai security service. Their combined capabilities will provide comprehensive facility management and smart security technology services.
Technological Development Drives Market Demand
Technological development is the major driver for demand in the facility management sector, completely transforming operational practices. Advanced technologies integrated into the system, including IoT, AI, and data analytics, allow facility managers to optimize performance and efficiency. Smart building systems use real-time data for monitoring and control, improving people's lifestyles. In addition, predictive maintenance using AI provides proactive interventions to reduce downtime and extend building and infrastructure life. As the focus on sustainability and operational excellence gains importance for basic facilities in organizations, smart facility management will be necessary to cater to the demand for facility management that aligns with overall business objectives and supports better service delivery.
For instance, in June 2023, Metthier Co., Ltd announced the official launch as Thailand's first smart facility management service provider. The launch aims to elevate property management through the Metthier Intelligent Operation Center (MIOC), 3D Visualization, and Digital Mapping. Metthier offers tailored Standard Operating Procedures (SOP) for each company and seamlessly integrates AI and IoT technologies to monitor and optimize every aspect of property management, including the use of smart robotics.
Hard Services Lead the Market
Hard services lead the market and represent a key portion of the facility management market, emphasizing critical technical and infrastructure-related services such as maintenance, repairs, and capital projects that are needed to make facilities work. Companies specializing in hard services proactively take a maintenance approach that embodies planned preventative maintenance and reactive solutions such as repair works to address real-time issues. Currently, the market for hard services is highly governed by the development of technology, which supports better service delivery and efficiency. As businesses realize the importance of reliable infrastructure, hard services dominate the market, providing basic support for diverse operations.
For instance, in September 2024, KJTS Group Berhad (KJTS) announced that KJTS's subsidiary, KJTN Engineering Co., Ltd. ("KJTN Engineering") signed an agreement with Central Plaza Hotel Public Company Limited for the retrofit works, provision of operation and maintenance services for the chiller plant, at Centara Grand Mirage Beach Resort Pattaya for 20 years. This partnership underscores KJTN Engineering's expertise and commitment to delivering innovative and eco-friendly solutions in the building support services industry.
West and Central Thailand Dominate the Market
West and Central Thailand are dominating regions in terms of demand in the country's facility management market, driven by urbanization and investments in infrastructure. The commercial office and healthcare buildings in the region are deteriorating, which drives up demand for facility management services. In the central business district of Bangkok, local end-users increasingly recognize the value of integrated facility management solutions. The major multinationals are still investing in the region, which has improved service provision and technology adoption. This competitive environment makes West and Central Thailand an important location for facility management as it caters to various sectors while adapting to clients' evolving needs and preferences. The real estate companies are appointing maintenance services companies to manage their buildings.
For instance, in March 2023, One Bangkok Co., Ltd. announced the appointment of Jones Lang LaSalle (Thailand) Ltd as the district-wide property manager for One Bangkok, the largest holistically integrated district in the heart of Bangkok. JLL will provide a complete package of property management for office, retail, residential, and overall district common areas. The technology layer at One Bangkok will capture operational data of equipment and facilities through many sensors and systems. With centralized data storage, the property management team will be able to identify trends and anomalies, allowing continuous monitoring and fine-tuning of building services to increase efficiency, security, and transparency in operation and maintenance, as well as reduce costs and save energy.
Future Market Scenario (2025-2032F)
The Thailand facility management market is expected to see significant growth driven by the adoption of advanced technologies like IoT and AI. These innovations will enhance operational efficiency, enabling real-time monitoring and predictive maintenance across various facilities.
A growing emphasis on sustainability will shape future market dynamics, with businesses prioritizing eco-friendly practices. Regulatory changes aimed at achieving net-zero emissions will further propel the demand for sustainable facility management services.
The shift towards integrated facility management services will continue, as organizations seek to streamline operations and reduce costs. This trend will encourage the bundling of services under single contracts, enhancing efficiency and accountability.
As companies increasingly recognize the benefits of outsourcing facility management, demand for external service providers will grow. This trend is expected to drive market expansion, particularly among large enterprises looking to optimize operational processes and focus on core business activities.
Key Players Landscape and Outlook
The competitive landscape of the Thailand facility management market is characterized by fragmentation and a mix of established multinational companies and emerging local players. Major participants, such as IFS Facility Service Co., Ltd., CBRE (Thailand) Co., Ltd., and G4S Security Services (Thailand) Limited, are focusing on integrated solutions to differentiate themselves in a market where pricing remains a critical factor. The increasing acceptance of outsourcing, particularly in commercial and healthcare sectors, is driving demand, while technological advancements like automation and data analytics are becoming essential for enhancing service delivery. However, challenges such as limited labor supply and regulatory hurdles persist. Service providers are encouraged to build strong client relationships through real-time analytics and strategic partnerships to maintain competitiveness as the market evolves.
For instance, in March 2023, IFS Facility Services Co., Ltd, a leading facility solutions provider in Thailand, signed a franchise agreement with Chaktomuk Services, a Cambodian company specializing in pest management. The franchise agreement signing ceremony between IFS and Chaktomuk Services took place on 14 March 2023 at Centara Grand at Central Plaza Ladprao, Bangkok, Thailand. As an innovative technology-driven facility management provider, IFS aims to provide flexible services to clients in Thailand and neighboring countries. This partnership will help expand IFS's reach to international clients.
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.