콜센터 애플리케이션용 AI 시장 : 성장, 동향, 예측(2020-2025년)
AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)
상품코드 : 910317
리서치사 : Mordor Intelligence Pvt Ltd
발행일 : 2021년 01월
페이지 정보 : 영문
US $ 4,250 ₩ 4,844,000
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PDF (Corporate License)


한글목차

세계의 콜센터 애플리케이션용 AI 시장은 2020-2025년간 25.8%의 CAGR로 성장할 전망입니다.

세계의 콜센터 애플리케이션용 AI 시장에 대해 조사했으며, 시장 기회와 동향, 성장 촉진요인 및 저해요인, 전개·최종 이용 산업·지역별 시장 분석, 경쟁 상황, 주요 기업 개요 등의 정보를 제공합니다.

목차

제1장 서론

제2장 조사 방법

제3장 주요 요약

제4장 시장 역학

제5장 시장 세분화

제6장 경쟁 상황

제7장 투자 분석

제8장 시장 기회 및 향후 동향

KSM 19.09.24

이 페이지에 게재되어 있는 내용은 최신판과 약간 차이가 있을 수 있으므로 영문목차를 함께 참조하여 주시기 바랍니다. 기타 자세한 사항은 문의 바랍니다.

영문 목차

영문목차

The AI Market in Call Center Applications is anticipated to witness a CAGR of 25.8% over the forecast period 2021 - 2026. AI technology has gained widespread recognition and adoption over the past few years. The market studied is experiencing a significant transformation. Recent technological advancements in this field have revealed new enterprises. Numerous players are emerging in this market with the hopes to navigate it toward mainstream adoption.

Key Market Trends

BFSI Vertical is Expected to Hold the Largest Market Size During Forecast Period

North America Is Expected To Hold a Large Share of the AI Market in Call Center Applications

Competitive Landscape

The AI Market in Call Center Applications is a highly competitive market and is currently dominated by a few players with their technological expertise in AI technology. The global market is expected to be consolidated in nature. Major players with a prominent share in the market are focusing on expanding their customer base across foreign countries by leveraging on strategic collaborative initiatives to increase their market share and their profitability. Google Inc., IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Amazon Web Services Inc., Avaya Inc., Nuance Communications, Inc., Kore.ai, Inc., Haptik, Inc., Artificial Solutions International AB, Rulai, Inc., and Zendesk, Inc. are some of the major players present in the current market.

Reasons to Purchase this report:

TABLE OF CONTENTS

1 INTRODUCTION

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

5 MARKET SEGMENTATION

6 COMPETITIVE LANDSCAPE

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS

(주)글로벌인포메이션 02-2025-2992 koreainfo@gii.co.jp
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