Building upon coverage for over eighteen years, the report Next Generation Network OSS and BSS Market by Infrastructure, Components, Applications, and Services 2025 to 2030 provides the most comprehensive coverage of NGN OSS/BSS including opportunities driven by 5G, data analytics, and IoT.
Select Report Findings:
The market for global NGN OSS BSS will reach $109 billion by 2030
Software solutions are the largest segment with 87% of the total market
Cloud platforms are the largest deployment type with 64.5% of the total market by 2030, expected to grow with a CAGR of 13% during 2025 to 2030
NGN OSS/BSS for IoT platforms is anticipated to reach $25.2 billion globally by 2030, growing at a rate of 20.8% CAGR
North America is the largest region with 35.6% of the total market
USA is the largest country in the North America, while Germany, France, UK, Spain, and Russia are major countries in Europe
Asia Pacific is expected to grow with a CAGR of 15% during 2025 to 2030 with China, Japan, India, and South Korea as the major countries
The report provides a comprehensive analysis of the drivers and issues related to the technical and business aspects of the next-generation OSS BSS market, deployments, and operations issues, and quantitative analysis with forecasts for anticipated growth through 2030 including the following emerging areas:
IoT Platforms, OSS and Billing, Data Management
5G Operations Support including Network Slicing Management
Mobile Edge Computing including Infrastructure, Apps, and Services
The report includes specific recommendations for Next Generation Network OSS BSS vendors, CSPs, Enterprise, and infrastructure suppliers for 5G and IoT systems and solutions.
Questions Answered in Report:
What changes will take place in the OSS/BSS vendor landscape?
How will NGN affect current OSS/BSS architecture and modules?
How will emerging technologies impact the legacy OSS/BSS systems?
How will NGN OSS/BSS systems need to support the Internet of Things (IoT)?
What kind of transformation will take place in legacy OSS/BSS to the next generation systems?
What will be the implications of NGN OSS/BSS in terms of managing telecom business operations?
What are the impacts on managed and cloud services including social media, business intelligence, and analytics?
The Next Generation Network OSS BSS market provides capabilities that have become an absolute requirement for Communication Service Providers (CSP) of all types including integrated legacy carriers (fixed, wireless, and cable/Internet), Multiple System Operators (MSO), and Over-the-Top (OTT) providers.
When the analyst first began coverage of the Next Generation Network OSS BSS market in 2007, it was driven largely by two things: (1) The need to consolidate operational support and billing as well as (2) Prepare for next-generation IP-based networks and services. While these are still two very important reasons for CSPs to leverage NGN OSS BSS platforms, there are now many more reasons:
Fifth Generation (5G) Cellular: Requirements for Next Generation Network OSS BSS market support for Network Slicing in 5G, both in terms of administration of slice allocations (including SLA) as well as billing for slices and usage. CSPs will also require Next-Gen OSS BSS for support of massive IoT systems enabled by 5G.
Internet of Things (IoT): Presenting many issues and opportunities, IoT will require operational support for intermediation between networks and systems. In addition, IoT Billing and Settlement represents a significant near-term growth area for the Next Generation OSS BSS market. Longer-term, IoT Authentication and Authorization and the use of Blockchain will also emerge as a key area reliant upon NGN OSS.
Next-Generation Apps and Services: As a result of 5G, there will be many next-generation services, many of which will be highly immersive, such as the Virtual Reality market. New business models will emerge for VR and other next-gen apps that will require Next Generation Network OSS BSS support. For example, CSPs will need to support virtual identity as well as bridge the virtual and real worlds with Mixed Reality offerings. These areas will require operational support.
Telecommunication service providers are adopting the next generation OSS/BSS systems for many reasons including integration with new IP-based frameworks, emerging applications, and the need to deal with customer service and retention. Other factors include the need for network operators to rationalize legacy systems into common support frameworks while they simultaneously seek differentiation factors from one another.
One challenge is that this is all happening while carriers roll out increasingly complex (at the network and service provider level) products and services. Handling of mission critical information will continue to evolve, necessitating additional innovation in OSS/BSS. This will facilitate ongoing opportunities for vendors involved in the development, supply and service of the next generation OSS/BSS.
Next Generation Network (NGN) represents a transformation driver for legacy OSS BSS systems. Traditional OSS is focused on the functions of Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA) and Inventory Management (IM), and BSS is focused on Billing and Customer Care (B&CC), Mediation (MD) and Revenue Assurance (RA).
While critically important for the long-term viability of telecommunications networks, NGN imposes several new challenges to network operations such as stakeholder apprehension, framework construction to integration of demands, coordinating multi-vendor environments, processing data on real time basis, managing multiple partners simultaneously, diverse rating, and charging models.
Table of Contents
1.0. Executive Summary
2.0. Introduction
2.1. What is a Next Generation Network?
2.2. Next Generation vs. Legacy Networks
2.2.1.1. Packet Network
2.2.1.2. Transport Technologies
2.2.1.3. Independent Technologies
2.2.1.4. Unfettered Access
2.2.1.5. Mobility
2.3. What is Next Generation OSS and BSS?
2.4. Next Generation Network OSS/BSS Market Drivers
2.4.1. Increasing Interests from Telecom Operator and Solution Vendors
2.4.2. Enhanced Performance with Access Technologies
2.4.3. Reduction of Excessive Dependency of Vendor Solution
2.4.4. Positive Impact on Return on Investment
2.5. Next Generation Network OSS/BSS Market Challenges
2.5.1. Requirement of Large-Scale Capital Expenditure to Deploy the Solution
2.5.2. Operational Challenges
2.5.3. Integration of Private Networks and Applications with Public Networks
2.5.4. Quality of Service Disparities
2.5.5. Regulatory Challenges including National Security and Competitive Policies
2.5.6. Carrier Business Models, NGN Challenges, and Role of CSPs
3.0. Legacy vs. Next Generation OSS and BSS
3.1. Next Generation Network OSS/BSS Comparative Analysis
3.1.1. Next Generation Network OSS and BSS Functions and Components
3.1.2. Next Generation Network OSS and BSS Architecture
3.2. Next Generation OSS/BSS Stakeholder Roles
3.3. Next Generation Network OSS/BSS Managed Service Models
3.4. Next Generation Network OSS Architecture
3.5. Legacy OSS Architecture
3.5.1. Telecommunication Management Network
3.5.1.1. TMN 4-layer Model
3.5.1.2. FCAPS Model
3.5.2. Simple Network Management Protocol
3.5.3. Common Management Information Protocol
3.6. Frameworx
3.6.1. Framework to Integrate Customization Demands
3.6.2. Next Generation OSS Terminology
3.6.3. Technology Neutral Architecture
3.7. Core Framework
3.7.1. The Application Framework
3.7.2. Business Process Framework
3.7.3. Information Framework
3.7.4. NGOSS Compliance Tests
3.7.5. The NGOSS Lifecycle
3.7.6. APIs and Interfaces
3.7.7. OSS/J
3.7.8. Middleware
3.7.9. Service Delivery Platforms
3.8. Service Oriented Architecture
3.8.1. Service Oriented Application Protocol
3.8.2. Web Services
3.8.3. Extensible Markup Language
3.8.4. Enterprise Application Integration
3.8.5. Enterprise Service Bus
3.8.6. Model Driven Architecture
3.8.7. Information Technology Infrastructure Library
4.0. Important NGN OSS/BSS Technology Considerations
4.1. Fifth Generation Cellular
4.2. Artificial Intelligence
4.3. Big Data and Telecom Analytics
4.4. Computing Evolution
4.4.1. Cloud Computing
4.4.2. Multi-Access Edge Computing
4.4.3. Next Generation Computing
4.5. Datacenter Evolution
4.6. Device Evolution
4.6.1. Connected Devices
4.6.2. Embedded Intelligence
4.6.3. Wearable Technology
4.7. Digital Transformation of Smart Infrastructure
4.7.1. Smart Homes
4.7.2. Smart Buildings
4.7.3. Smart Cities
4.7.4. Smart Workplace
4.8. Immersive Technologies
4.8.1. Augmented Reality
4.8.2. Virtual Reality
4.8.3. Mixed Reality
4.8.4. AR, VR, MR, and Big Data
4.8.5. Haptic Internet
4.9. Internet of Things and Machine to Machine
4.9.1. IoT BSS to Manage Complexity and Monetization
4.9.2. Smart Revenue Sharing Model
4.9.3. IoT OSS BSS Architecture
4.10. Network Operator Infrastructure Evolution
4.10.1. Network Function Virtualization and Software Defined Networks
4.10.2. Carrier Ethernet and Lifecycle Orchestration
4.10.3. Wireless Network Evolution
4.10.3.1. Wide Area Network Evolution
4.10.3.2. Low-Power Wide Area Networks
4.10.4. Wireless Network Optimization
4.10.4.1. The Move to Heterogeneous Networks
4.10.4.2. Self Organizing Networks (SON)
4.10.4.3. Next Generation Radio Access Networks
4.11. Service Delivery Evolution
4.11.1. Over the Top Service Delivery Model
4.11.2. Programmable Telecom, Open Source and Telecom APIs
4.12. Solutions for Enterprise and Industrial Segments
4.12.1. Industrial Automation and Robotics
4.12.2. Teleoperation, Digital Twins, and Cloud Robotics
4.13. Technology Convergence
5.0. NGN OSS/BSS Value Chain Analysis
5.1. Legacy OSS BSS and the Multi-Vendor Market
5.2. NGN OSS Market: Plug N Play
5.3. NGN ISS BSS M&A Analysis
5.4. NGN OSS BSS Solutions and Offerings
5.4.1. OSS BSS Managed Services
5.4.2. OSS BSS COTS Products
5.4.3. Pure OSS/BSS Vendors
5.4.4. Composite Vendors
5.4.5. Core Strength BSS Vendor
5.4.6. Core Strength OSS Vendor
5.5. Legacy OSS to NGN OSS BSS Transformation
6.0. Cloud-based Billing for Telecom Companies
6.1. Cloud Creates Opportunities for OSS/BSS
6.2. Transformation Journey to Cloud Billing
6.3. Cloud versus On-Premise Billing
6.4. Billing Platform Features
6.5. Telecom Billing Service Types
7.0. Telecom Cloud Billing Case Studies
7.1.1. Convergent Billing Solution
7.1.2. Next Generation Billing Solution Implementation
9.2.2. North America NGN OSS BSS Market by Software, Service, Enterprise, Cloud, Network, Delivery Platform, IoT, AI, Edge Computing, Blockchain, Virtualization, 5G, and Leading Country
9.2.3. Europe NGN OSS BSS Market by Software, Service, Enterprise, Cloud, Network, Delivery Platform, IoT, AI, Edge Computing, Blockchain, Virtualization, 5G, and Leading Country
9.2.4. APAC NGN OSS BSS Market by Software, Service, Enterprise, Cloud, Network, Delivery Platform, IoT, AI, Edge Computing, Blockchain, Virtualization, 5G, and Leading Country
9.2.5. MEA NGN OSS BSS Market by Software, Service, Enterprise, Cloud, Network, Delivery Platform, IoT, AI, Edge Computing, Blockchain, Virtualization, 5G, and Leading Country
9.2.6. Latin America NGN OSS BSS Market by Software, Service, Enterprise, Cloud, Network, Delivery Platform, IoT, AI, Edge Computing, Blockchain, Virtualization, 5G, and Leading Country
10.0. Conclusions and Recommendations
10.1. Advertisers and Media Companies
10.2. Artificial Intelligence Providers
10.3. Automotive Companies
10.4. Broadband Infrastructure Providers
10.5. Communication Service Providers
10.6. Computing Companies
10.7. Data Analytics Providers
10.8. Equipment (AR, VR, and MR) Providers
10.9. Networking Equipment Providers
10.10. Networking Security Providers
10.11. Semiconductor Companies
10.12. IoT Suppliers and Service Providers
10.13. Software Providers
10.14. OSS BSS Vendors
10.15. Smart City System Integrators
10.16. Automation System Providers
10.17. Social Media Companies
10.18. Workplace Solution Providers
10.19. Enterprises and Governments
Figures:
Figure 1: NGN OSS BSS Architecture
Figure 2: NGOSS Schematic Diagram
Figure 3: Frameworx Schematic
Figure 4: eTOM framework
Figure 5: Business Process Framework
Figure 6: SID Business Entity Framework
Figure 7: NGOSS Lifecycle Management
Figure 8: NGN OSS and OSS/J Synchronization
Figure 9: HAEC Architecture
Figure 10: NGN OSS BSS Harmonization Layer
Figure 11: Converged CE 2.0 and SDS Orchestration
Figure 12: LSO Architecture
Figure 13: LSO Integration Framework
Figure 14: Global NGN OSS BSS Market 2025 - 2030
Figure 15: Global NGN OSS BSS Solution Market in IoT 2025 - 2030
Figure 16: Global Embedded AI Market in NGN OSS BSS Software 2025 - 2030
Figure 17: Global NGN OSS BSS Market in Edge Computing 2025 - 2030
Figure 18: Global NGN OSS BSS Market in Blockchain 2025 - 2030
Figure 19: Global NGN OSS BSS Market in Virtualized and Software Defined Network 2025 - 2030
Figure 20: Global NGN OSS BSS Market in 5G 2025 - 2030
Figure 21: Global Cloud Based NGN OSS BSS Market 2025 - 2030
Figure 22: North America NGN OSS BSS Solution Market in IoT 2025 - 2030
Figure 23: North America Embedded AI Market in NGN OSS BSS Software 2025 - 2030
Figure 24: North America NGN OSS BSS Market in Edge Computing 2025 - 2030
Figure 25: North America NGN OSS BSS Market in Blockchain 2025 - 2030
Figure 26: North America NGN OSS BSS Market in Virtualized and Software Defined Network 2025 - 2030
Figure 27: North America NGN OSS BSS Market in 5G 2025 - 2030
Figure 28: North America Cloud Based NGN OSS BSS Market 2025 - 2030
Figure 29: Europe NGN OSS BSS Solution Market in IoT 2025 - 2030
Figure 30: Europe Embedded AI Market in NGN OSS BSS Software 2025 - 2030
Figure 31: Europe NGN OSS BSS Market in Edge Computing 2025 - 2030
Figure 19: Europe NGN OSS BSS Market in Blockchain 2025 - 2030
Figure 33: Europe NGN OSS BSS Market in Virtualized and Software Defined Network 2025 - 2030
Figure 34: Europe NGN OSS BSS Market in 5G 2025 - 2030
Figure 35: Europe Cloud Based NGN OSS BSS Market 2025 - 2030