pc 버전으로 이동 중 [시장보고서]세계의 매니지드 서비스 시장 예측(-2028년) : 서비스 유형별, 도입 유형별, 업계별, 지역별
세계의 매니지드 서비스 시장 예측(-2028년) : 서비스 유형별, 도입 유형별, 업계별, 지역별
Managed Services Market by Service Type (Managed Security Service, Managed Network Service, and Managed IT Infrastructure and Data Center Service), Deployment Type (On-premises and Cloud) Vertical and Region - Global Forecast to 2028
상품코드 : 1349774
리서치사 : MarketsandMarkets
발행일 : 2023년 09월
페이지 정보 : 영문 355 Pages
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한글목차

매니지드 서비스 시장 규모는 2023년 2,755억 달러에서 2028년에는 3,726억 달러로, 예측 기간 중 CAGR 6.2%로 확대할 것으로 예측됩니다.

관리형 서비스 시장은 기술의 발전, 비즈니스 요구의 변화, IT 환경의 복잡성으로 인해 크게 발전해 왔습니다. 이 시장은 다양한 산업과 부문 수요를 충족시키는 다양한 서비스를 포괄하고 있습니다. 클라우드 컴퓨팅의 성장, 강력한 사이버 보안 대책의 필요성, 원격 근무 증가는 모두 매니지드 서비스 시장의 확대와 관련성에 기여하고 있습니다. 기업이 업무를 효율적으로 관리하고 전문성을 활용할 수 있는 방법을 모색함에 따라 매니지드 서비스 시장은 지속적으로 성장할 것으로 예상됩니다.

관리형 서비스에는 서비스 범위, 성과 지표, 응답 시간 및 기타 계약 조건을 요약한 서비스 수준 계약(SLA)이 포함되는 경우가 많습니다. 이러한 계약은 매니지드 서비스와 관련된 기대와 책임에 대해 고객과 MSP 간의 명확한 이해를 보장합니다. 또한 매니지드 서비스의 주요 특징은 조직이 비핵심 업무와 운영 업무를 외부 전문가에게 맡길 수 있는 기회를 제공한다는 점입니다. 이를 통해 고객 기업은 핵심 역량, 전략적 구상 및 혁신에 집중할 수 있습니다. 동시에 MSP는 아웃소싱 서비스와 관련된 일상적인 업무, 유지보수 및 지원을 수행합니다.

산업별로는 헬스케어 및 생명과학 분야가 예측 기간 중 가장 높은 CAGR로 성장할 것으로 예상됩니다. 매니지드 서비스는 헬스케어 및 생명과학 분야의 고유한 복잡성과 수요에 대응할 수 있는 맞춤형 솔루션을 제공함으로써 헬스케어 및 생명과학 분야에서 중요한 역할을 담당하고 있습니다. 매니지드 서비스는 급속한 기술 발전, 엄격한 규제, 양질의 환자 치료 제공이 요구되는 환경에서 운영 효율성, 환자 결과 및 데이터 보안을 향상시키는 몇 가지 중요한 이점을 제공합니다. 첫째, 매니지드 서비스를 통해 의료 기관은 의료 서비스, 연구, 환자 치료에 집중하고 IT 관리, 데이터 분석, 컴플라이언스와 같은 비핵심 기능을 아웃소싱할 수 있습니다. 업무 효율을 높이고 환자 경험을 개선할 수 있습니다. 둘째, 의료 분야에서는 환자 정보의 기밀성이 높기 때문에 데이터 보안과 개인 정보 보호가 가장 중요합니다. 관리형 보안 서비스는 HIPAA 준수, 실시간 모니터링, 잠재적 침해에 대한 신속한 대응 등 강력한 솔루션을 제공하여 환자 데이터를 보호하고 환자와 이해관계자의 신뢰를 유지할 수 있도록 지원합니다.

또한 의료 및 생명과학 산업은 전자건강기록(EHR), 원격의료, 데이터베이스 진단의 도입으로 디지털화가 진행되고 있습니다. 매니지드 서비스는 이러한 기술을 도입하고 관리할 수 있는 전문 지식을 제공하여 원활한 통합, 데이터 정확성, 임상 워크플로우 최적화를 실현할 수 있습니다. 비용 절감의 시대에 매니지드 서비스는 비용 효율적인 솔루션을 제공합니다. 의료 기관은 IT 인프라 관리 및 시스템 정비와 같은 업무를 아웃소싱하여 운영 효율성을 높이고 간접비를 절감할 수 있습니다.

세계의 매니지드 서비스 시장에 대해 조사했으며, 서비스 유형별, 매니지드 보안 서비스별, 매니지드 네트워크 서비스별, 매니지드 IT 인프라 및 데이터센터 서비스별, 매니지드 커뮤니케이션·협업 서비스별, 매니지드 모빌리티 서비스별, 매니지드 정보 서비스별, 도입 유형별, 업계별, 지역별 동향 및 시장에 참여하는 기업의 개요 등을 정리하여 전해드립니다.

목차

제1장 서론

제2장 조사 방법

제3장 주요 요약

제4장 중요 인사이트

제5장 시장 개요와 업계 동향

제6장 매니지드 서비스 시장, 서비스 유형별

제7장 매니지드 서비스 시장, 매니지드 보안 서비스별

제8장 매니지드 서비스 시장, 매니지드 네트워크 서비스별

제9장 매니지드 서비스 시장, 매니지드 IT 인프라 및 데이터센터 서비스별

제10장 매니지드 서비스 시장, 매니지드 커뮤니케이션·협업 서비스별

제11장 매니지드 서비스 시장, 매니지드 모빌리티 서비스별

제12장 매니지드 서비스 시장, 매니지드 정보 서비스별

제13장 매니지드 서비스 시장, 도입 모드별

제14장 매니지드 서비스 시장, 업계별

제15장 매니지드 서비스 시장, 지역별

제16장 경쟁 구도

제17장 기업 개요

제18장 인접/관련 시장

제19장 부록

KSA 23.09.27
영문 목차

영문목차

The managed services market size is expected to grow from USD 275.5 billion in 2023 to USD 372.6 billion by 2028 at a compound annual growth rate (CAGR) of 6.2% during the forecast period. The managed services market has evolved significantly due to technological advancements, changing business needs, and the increasing complexity of IT environments. It encompasses a broad spectrum of services tailored to meet the demands of diverse industries and sectors. The growth of cloud computing, the need for robust cybersecurity measures, and the rise of remote work have all contributed to the expansion and relevance of the managed services market. As businesses seek efficient ways to manage their operations and leverage specialized expertise, the market for managed services is expected to continue its growth trajectory.

Managed services often involve service level agreements (SLAs) that outline the scope of services, performance metrics, response times, and other terms of the arrangement. These agreements ensure a clear understanding between the client and the MSP regarding the expectations and responsibilities associated with the managed services. Moreover, the key characteristic of managed services is that they offer organizations the opportunity to offload non-core tasks and operational duties to external experts. This allows the client organization to focus on its core competencies, strategic initiatives, and innovation. At the same time, the MSP handles day-to-day operations, maintenance, and support related to the outsourced services.

By vertical, the healthcare & life sciences segment holds the highest CAGR during the forecast period.

The managed services market by vertical is divided into BFSI, IT & telecom, manufacturing, retail & consumer goods, healthcare & life science, energy & utilities, government, media & entertainment, and other verticals. The healthcare & life sciences segment is estimated to grow at the highest CAGR during the forecasted managed services market. Managed services play a critical role in the healthcare and life sciences by offering tailored solutions to address this sector's unique complexities and demands. Managed services provide several key benefits that enhance operational efficiency, patient outcomes, and data security in an environment characterized by rapid technological advancements, stringent regulations, and the imperative to provide quality patient care. Firstly, managed services enable healthcare organizations to focus on delivering medical services, research, and patient care while outsourcing non-core functions like IT management, data analytics, and compliance. Outsourcing IT services improves resource allocation, streamlined operations, and enhanced patient experiences. Secondly, data security and privacy are paramount in healthcare due to the sensitive nature of patient information. Managed security services offer robust solutions for HIPAA compliance, real-time monitoring, and rapid response to potential breaches, safeguarding patient data and maintaining the trust of patients and stakeholders.

Furthermore, the healthcare and life sciences industry is transforming digitally by adopting electronic health records (EHRs), telemedicine, and data-driven diagnostics. Managed services provide expertise in implementing and managing these technologies, ensuring seamless integration, data accuracy, and optimized clinical workflows. In an era of cost containment, managed services offer cost-effective solutions. Healthcare organizations can achieve greater operational efficiency and reduce overhead costs by outsourcing tasks like IT infrastructure management and system maintenance.

Based on managed security services, the managed IAM segment holds the largest market share during the forecast period.

The managed services market, by managed security service, is segmented into managed IAM, managed antivirus/antimalware, managed firewall, managed risk and compliance management, managed vulnerability management, managed SIEM, managed IDS/IPS, managed UTM, managed encryption, and other managed security services. The managed identity & access management (IAM) segment is expected to hold the largest market share during the forecast period. Managed identity and access management (IAM) plays a crucial role in managed security services by focusing on control and secured user access to various resources within an organization's IT environment. It is a specialized segment that ensures the right individuals have appropriate access to suitable systems and data while enforcing security measures to prevent unauthorized access and potential data breaches. Managed IAM allows users access to specific resources based on their roles, responsibilities, and the principle of least privilege. Managed IAM services minimize the risk of unauthorized access to sensitive data and critical systems. IAM solutions manage user authentication, implementing secure and reliable methods such as multi-factor authentication (MFA) to verify users' identities. This reduces the risk of unauthorized access resulting from stolen or compromised credentials.

Moreover, managed IAM handles user onboarding and offboarding, ensuring timely access for new employees and revoking access for departing ones. Managed IAM also helps maintain an up-to-date and secure access control environment. IAM is crucial in enforcing compliance with internal policies and external regulations. It allows organizations to track user activities, monitor access patterns, and maintain audit logs for compliance reporting.

Based on deployment type, the cloud segment holds the highest CAGR during the forecast period.

The managed services market, by deployment type, is segmented into on-premises and cloud. The cloud segment is estimated to grow at the highest CAGR during the forecasted managed services market. The cloud deployment type segment plays a pivotal role in the managed services market by offering organizations a flexible, scalable, and cost-effective approach to outsourcing their IT infrastructure, applications, and services to cloud service providers. Cloud deployment has revolutionized how businesses manage their technology needs, providing opportunities for efficiency, innovation, and adaptability while presenting unique challenges and benefits. Cloud deployment allows organizations to scale their resources up or down based on demand quickly, enabling agility and avoiding the constraints of fixed on-premises infrastructure. Cloud solutions eliminate the need for upfront investments in hardware and reduce ongoing maintenance costs. Organizations pay for what they use, leading to cost predictability and potential savings. Cloud-based managed services can be accessed from anywhere via an internet connection, facilitating remote work, collaboration, and real-time access to data and applications.

Moreover, cloud services can be provisioned quickly, reducing the time to deploy new applications or services. This agility accelerates innovation and time-to-market. Further, cloud providers often handle software updates, security patches, and maintenance, relieving organizations of managing these tasks themselves.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the managed services market.

Some of the significant managed services market vendors are IBM (US), Fujitsu (Japan), Accenture (Ireland), Atos (France), Cisco (US), DXC (US), TCS (India), Rackspace (US), AT&T (US), Verizon (US), Dimension Data (South Africa), Infosys (India), HCL (India), Ericsson (Sweden), and GTT Communications (US)NTT Communications (Japan), and Digital Reality (US).

Research coverage:

The market study covers the managed services market across segments. It aims at estimating the market size and the growth potential across different segments, such as service types, managed security service, managed network service, managed IT infrastructure and data center service, managed communication and collaboration service, managed mobility service, managed information service, verticals, deployment types, and regions. It includes an in-depth competitive analysis of the key players in the market, their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Reasons to buy this report:

The report will help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall managed services market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

Analysis of key drivers (Increasing adoption of cloud-managed services contributes to market growth, Lack of skilled IT professionals, growth in adjacent markets such as cloud computing, Cost and risk reduction), restraints (Lack of IT security professionals may inhibit market growth, Increase in regulations and compliances), opportunities (Changing work environments, Surge in adoption of cloud), and challenges (Lack of sales and marketing staff, training, and cybersecurity to severely affect the Growth of MSPs, Increased competition can lead to pricing pressures) influencing the growth of the managed services market.

TABLE OF CONTENTS

1 INTRODUCTION

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

5 MARKET OVERVIEW AND INDUSTRY TRENDS

6 MANAGED SERVICES MARKET, BY SERVICE TYPE

7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE

8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE

9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE & DATA CENTER SERVICE

10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION & COLLABORATION SERVICE

11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE

12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE

13 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE

14 MANAGED SERVICES MARKET, BY VERTICAL

15 MANAGED SERVICES MARKET, BY REGION

16 COMPETITIVE LANDSCAPE

17 COMPANY PROFILES

18 ADJACENT/RELATED MARKETS

19 APPENDIX

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