한글목차

세계 BPM 소프트웨어 시장의 미래는 중소기업과 대기업 시장에서 기회가 있어 유망한 것으로 전망됩니다. 세계 BPM 소프트웨어 시장은 2025-2031년까지 13.0%의 CAGR로 성장할 것으로 예상됩니다. 이 시장의 주요 촉진요인은 엄격한 규제, 프로세스 자동화에 대한 수요 증가, 기존 시스템 및 데이터 소스와의 원활한 통합에 대한 수요 증가 등입니다.

• Lucintel의 예측에 따르면, 유형별로는 온프레미스가 예측 기간 동안 높은 성장세를 보일 것으로 예상됩니다.
• 용도별로는 중소기업(SME)이 높은 성장세를 보일 것으로 예상됩니다.
• 지역별로는 아시아태평양이 예측 기간 동안 가장 높은 성장을 보일 것으로 예상됩니다.

BPM 소프트웨어 시장의 전략적 성장 기회

전략적 성장 기회는 용도에 따라 다릅니다. 이러한 기회를 식별하고 활용하면 시장 확장을 촉진하고, 프로세스 최적화와 운영 우수성을 추구하는 기업을 지원할 수 있습니다.

• 디지털 전환 : 기업들은 점점 더 디지털 전환을 추진하고 있으며, BPM 툴은 프로세스 강화, 효율성 향상, 다른 디지털 기술과의 통합에 중요한 역할을 하고 있습니다. 전환할 수 있도록 도와줍니다.
• 헬스케어 및 생명과학 : 헬스케어 및 생명과학 산업은 BPM 소프트웨어를 도입하기에 적합한 분야로, BPM 도구는 복잡한 워크플로우를 관리하고, 컴플라이언스를 준수하며, 프로세스 및 데이터 관리를 최적화하여 환자 치료를 개선할 수 있도록 지원합니다.
• 금융 서비스 : BPM 소프트웨어는 금융 서비스 부문에 자동화 기능, 리스크 관리, 규제 준수를 제공합니다. 규제가 엄격한 금융 산업에서 BPM 솔루션은 원활한 금융 업무, 더 높은 정확성, 실시간 의사결정을 가능하게 합니다.
• 제조 및 공급망 : BPM 소프트웨어는 제조 프로세스를 최적화하고, 재고를 관리하고, 공급망을 가시화함으로써 제조 및 공급망 관리에 큰 성장 기회를 제공합니다. 이 기능은 린 생산과 효율적인 공급망 관리를 지원합니다.
• 고객 경험 관리 : BPM 소프트웨어는 고객 서비스 프로세스 자동화, 고객 상호 작용 추적, 고객 행동에 대한 인사이트를 제공하여 고객 경험 관리를 강화합니다. 고급 BPM 솔루션은 기업이 더 나은 서비스를 제공하고 고객 관계를 더욱 견고하게 구축할 수 있도록 도와줍니다.

BPM 소프트웨어 시장의 전략적 성장 기회에는 디지털 전환, 헬스케어, 금융 서비스, 제조, 고객 경험 관리 등이 있습니다. 이러한 기회를 파악하고 활용하면 시장 확장을 촉진하고, 프로세스 효율성을 개선하며, 비즈니스 성장을 촉진할 수 있습니다.

BPM 소프트웨어 시장의 촉진요인 및 과제

기술 발전, 프로세스 최적화의 필요성, 디지털 솔루션에 대한 수요는 BPM 소프트웨어 시장의 성장을 촉진하는 요인입니다. 그러나 높은 도입 비용, 통합의 어려움, 규제 요구 사항의 진화 등의 과제는 시장 역학에 영향을 미칠 수 있습니다. 이러한 시장 촉진요인 및 과제를 분석함으로써 BPM 소프트웨어 시장의 성장 궤적과 향후 방향성을 파악할 수 있습니다.

BPM 소프트웨어 시장 촉진요인

• 기술 발전 : AI, 클라우드 컴퓨팅, 프로세스 자동화 등의 혁신은 BPM 소프트웨어 성장의 주요 촉진제입니다. 이러한 발전으로 BPM 솔루션은 보다 효율적이고 정확하며 간소화된 프로세스 관리 기능을 제공할 수 있게 되었습니다.
• 프로세스 최적화에 대한 수요 : 기업들은 낭비를 최소화하고 운영 성능을 향상시키면서 프로세스를 최적화할 수 있는 솔루션을 점점 더 많이 찾고 있습니다. 간소화된 워크플로우와 생산성 향상에 대한 이러한 요구는 BPM 소프트웨어의 채택을 촉진하고 있습니다.
• 디지털 전환을 위한 노력 : 디지털 전환의 지속적인 추진은 BPM 소프트웨어 도입의 중요한 동인입니다. 조직은 BPM 솔루션을 다른 디지털 기술과 통합하여 자동화를 가능하게 하고, 비즈니스 민첩성을 향상시키며, 전반적인 성과를 최적화하고 있습니다.
• 규제 준수 : 많은 산업이 엄격한 규제에 직면하고 있으며, BPM 소프트웨어는 규제 준수를 보장하기 위해 높은 수요가 있으며, BPM 솔루션은 조직이 규제 준수를 관리하고, 규제 변경을 모니터링하고, 법적 요구 사항을 충족하는 데 도움이 됩니다.
• 고객 경험에 대한 관심 증가 : 고객 경험 개선은 BPM 도입의 주요 촉진요인이며, BPM 솔루션은 고객 서비스 프로세스를 자동화하고, 고객과의 상호작용을 추적하고, 우수한 서비스 수준을 보장하여 궁극적으로 고객 만족도를 높일 수 있습니다.

BPM 소프트웨어 시장의 과제

• 높은 도입 비용 : BPM 소프트웨어의 도입과 유지보수는 특히 소규모 조직의 경우 비용이 많이 듭니다. 소프트웨어, 하드웨어, 교육 비용이 높기 때문에 BPM 솔루션의 도입 용이성과 접근성이 떨어집니다.
• 통합의 어려움 : BPM 소프트웨어를 기존 시스템 및 애플리케이션과 통합하는 것은 어려운 일입니다. 비호환성, 데이터 동기화 문제, 커스터마이징의 필요성 등의 문제가 원활한 통합을 방해할 수 있습니다.
• 사용자 도입 및 복잡성 : BPM 소프트웨어는 종종 복잡하고, 그에 따른 학습 곡선이 사용자 도입에 어려움을 겪을 수 있으며, BPM 솔루션의 기능을 충분히 활용하기 위해 조직은 교육 및 지원에 투자해야 합니다.

기술 발전, 프로세스 최적화의 필요성, 디지털 전환, 규제 준수, 고객 경험에 대한 중요성이 BPM 소프트웨어 시장을 주도하고 있습니다. 높은 도입 비용, 통합 문제, 복잡성 등의 문제는 시장 역학에 지속적으로 영향을 미치고 있으며, BPM 솔루션의 지속적인 성장을 위해서는 이러한 촉진요인과 과제를 해결하는 것이 필수적입니다.

목차

제1장 주요 요약

제2장 세계의 BPM 소프트웨어 시장 : 시장 역학

• 소개, 배경, 분류
• 공급망
• 업계 성장 촉진요인과 과제

제3장 시장 동향과 예측 분석(2019-2031년)

• 거시경제 동향(2019-2024년)과 예측(2025-2031년)
• 세계의 BPM 소프트웨어 시장 동향(2019-2024년)과 예측(2025-2031년)
• 세계의 BPM 소프트웨어 시장 : 유형별
  • 온프레미스
  • 클라우드 기반
• 세계의 BPM 소프트웨어 시장 : 용도별
  • 중소기업
  • 대기업

제4장 지역별 시장 동향과 예측 분석(2019-2031년)

• 세계의 BPM 소프트웨어 시장 : 지역별
• 북미의 BPM 소프트웨어 시장
• 유럽의 BPM 소프트웨어 시장
• 아시아태평양의 BPM 소프트웨어 시장
• 기타 지역의 BPM 소프트웨어 시장

제5장 경쟁 분석

• 제품 포트폴리오 분석
• 운영 통합
• Porter's Five Forces 분석

제6장 성장 기회와 전략 분석

• 성장 기회 분석
  • 세계의 BPM 소프트웨어 시장 성장 기회 : 유형별
  • 세계의 BPM 소프트웨어 시장 성장 기회 : 용도별
  • 세계의 BPM 소프트웨어 시장 성장 기회 : 지역별
• 세계의 BPM 소프트웨어 시장 최신 동향
• 전략 분석
  • 신제품 개발
  • 세계의 BPM 소프트웨어 시장 능력 확대
  • 세계의 BPM 소프트웨어 시장 합병, 인수, 합작투자
  • 인증과 라이선싱

제7장 주요 기업 개요

• CWA
• erwin
• Goodwinds
• Deltek Costpoint
• Zoho
• Appfluence
• ProcessGene

영문목차

The future of the global BPM software market looks promising with opportunities in the small & medium enterprise (SMEs) and large enterprise markets. The global BPM software market is expected to grow with a CAGR of 13.0% from 2025 to 2031. The major drivers of this market are stringent regulations, the increasing need for process automation, and the rising demand for seamless integration with existing systems and data sources.

• Lucintel forecasts that, within the type category, on-premise is expected to witness higher growth over the forecast period.
• Within this application category, small & medium enterprise (SMEs) is expected to witness higher growth.
• In terms of region, APAC is expected to witness the highest growth over the forecast period.

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Emerging Trends in the BPM Software Market

Emerging trends within the BPM software market are driving innovation that bolsters process efficiency, integrates new technologies, and supports digital transformation. These trends are shaping the way businesses handle operations and address ever-changing market demands.

• Artificial Intelligence and Machine Learning: Modern BPM solutions increasingly incorporate advanced AI and ML technologies that automate repetitive tasks, enhance decision-making capabilities, and provide predictive analytics. AI-powered BPM solutions can analyze patterns, forecast trends, and optimize processes for better efficiency and accuracy.
• Cloud-based BPM Solution: The market is gradually shifting toward cloud-based BPM solutions. Cloud platforms offer scalability, flexibility, and accessibility from anywhere in the world, enabling businesses to manage processes more effectively while reducing the need for on-premises infrastructure.
• Robotic Process Automation: RPA is being integrated into BPM software to automate routine tasks and processes. Software robots free up valuable human resources by performing day-to-day operations flawlessly, thereby increasing efficiency and reducing errors.
• Process Mining and Analytics: Many modern BPM suites employ process mining combined with advanced analytics. These tools provide insights into process performance and bottleneck detection, enabling continuous process improvement. As a result, data-driven decisions in process management are becoming increasingly important.
• Improved User Experience Design: A major focus is now placed on enhancing the user experience within BPM software. Recent BPM solutions feature intuitive interfaces, customizable dashboards, and user-friendly functionalities, ensuring that interaction with the software remains simple and hassle-free.

The integration of AI, cloud solutions, RPA, process mining, and enhanced UX design are among the key emerging trends in the BPM software market. Each trend has transformed how businesses manage and optimize their processes, fostering innovation and efficiency, and supporting digital transformation efforts.

Recent Developments in the BPM Software Market

Recent advancements in BPM software reflect significant improvements in both technology and functionality, providing businesses with wider capabilities for managing and optimizing processes. These developments address the growing need for efficiency, automation, and integration within business operations.

• AI-driven Process Automation: Advanced automation features integrated into workflow management software are powered by AI. For instance, AI-driven BPM tools enable the automation of complex workflows, predict outcomes, and provide actionable insights for improved efficiency and decision-making.
• Cloud Enhancement: Recent BPM software advancements have extended cloud capabilities, offering greater scalability, security, and accessibility. Cloud-based BPM solutions allow businesses to manage processes remotely and integrate seamlessly with other cloud services.
• Advanced Process Analytics: BPM software now features advanced analytics, offering deeper insights into process performance. Enhanced analytics allow businesses to track key performance indicators, identify inefficiencies, and make data-driven decisions to optimize processes.
• IoT Integration: BPM software is increasingly integrating with Internet of Things (IoT) devices. This integration enables real-time process monitoring, data collection from connected devices, and the automation of processes based on IoT insights.
• Improved Mobile Access: Mobile access to BPM software is improving with more responsive and feature-rich mobile applications. These developments enable process management, request approvals, and data access on mobile devices, making operations more flexible and productive.

Cloud capability innovations, advanced analytics, IoT integration, and enhanced mobile access, alongside AI-driven automation, are transforming BPM software, making it more accessible and valuable for businesses aiming to optimize processes and support digital transformation.

Strategic Growth Opportunities for BPM Software Market

Strategic growth opportunities vary across different applications. Identifying and capitalizing on these opportunities will drive market expansion and support businesses in their pursuit of process optimization and operational excellence.

• Digital Transformation: Companies are increasingly undergoing digital transformation, with BPM tools playing a key role in reinforcing processes, enhancing efficiency, and integrating with other digital technologies. BPM solutions enable organizations to move toward more digital and automated environments.
• Healthcare and Life Sciences: The healthcare and life sciences industries are fertile ground for implementing BPM software. BPM tools help manage complex workflows, ensure compliance, and improve patient care by optimizing processes and data management.
• Financial Services: BPM software provides the financial services sector with automation capabilities, risk management, and regulatory compliance. In the highly regulated financial industry, BPM solutions enable smooth financial operations, greater accuracy, and real-time decision-making.
• Manufacturing and Supply Chain: BPM software offers significant growth opportunities in manufacturing and supply chain management by optimizing manufacturing processes, managing inventory, and providing visibility into supply chains. This functionality supports lean manufacturing and efficient supply chain management.
• Customer Experience Management: BPM software enhances customer experience management by automating customer service processes, tracking customer interactions, and providing insights into customer behavior. Advanced BPM solutions help businesses deliver better service and build stronger customer relationships.

The strategic growth opportunities in the BPM software market include digital transformation, healthcare, financial services, manufacturing, and customer experience management. Identifying and capitalizing on these opportunities can drive market expansion, improve process efficiency, and foster business growth.

BPM Software Market Driver and Challenges

Technological advancements, the need for process optimization, and the demand for digital solutions are the primary drivers of growth in the BPM software market. However, challenges such as high implementation costs, integration difficulties, and evolving regulatory requirements impact market dynamics. Analyzing these drivers and challenges helps clarify the growth trajectory of the BPM software market and its future direction.

Drivers of the BPM Software Market:

• Technological Advancements: Innovations such as AI, cloud computing, and process automation are major drivers for BPM software growth. These advancements enable BPM solutions to provide more efficient, accurate, and streamlined process management capabilities.
• Demand for Process Optimization: Enterprises are increasingly seeking solutions to optimize processes with minimal waste and enhanced operational performance. These demands for streamlined workflows and improved productivity are driving the adoption of BPM software.
• Digital Transformation Initiatives: The ongoing push for digital transformation is a key driver of BPM software adoption. Organizations are integrating BPM solutions with other digital technologies to enable automation, improve business agility, and optimize overall performance.
• Regulatory Compliance: Many industries face strict regulations, and BPM software is in high demand to ensure regulatory compliance. BPM solutions help organizations manage compliance with regulations, monitor regulatory changes, and meet legal requirements.
• Increased Focus on Customer Experience: Improving customer experience is a major driver for BPM adoption. BPM solutions automate customer service processes, track customer interactions, and ensure superior service levels, ultimately enhancing customer satisfaction.

Challenges in the BPM Software Market:

• High Implementation Costs: The implementation and maintenance of BPM software can be costly, particularly for small organizations. High software, hardware, and training costs reduce the affordability and accessibility of BPM solutions.
• Integration Challenges: Integrating BPM software with existing systems and applications can be difficult. Issues such as incompatibility, data synchronization problems, and the need for customization can hinder smooth integration.
• User Adoption and Complexity: BPM software is often complex, and the associated learning curve can pose challenges for user adoption. To fully leverage the functionality of BPM solutions, organizations must invest in training and support.

Technological advancements, the need for process optimization, digital transformation, regulatory compliance, and customer experience focus are driving the BPM software market. Challenges such as high implementation costs, integration issues, and complexity continue to impact market dynamics. Addressing these drivers and challenges will be essential for the sustained growth of BPM solutions.

List of BPM Software Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. Through these strategies BPM software companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the BPM software companies profiled in this report include-

• CWA
• erwin
• Goodwinds
• Deltek Costpoint
• Zoho
• Appfluence
• ProcessGene

BPM Software by Segment

The study includes a forecast for the global BPM software market by type, application, and region.

BPM Software Market by Type [Analysis by Value from 2019 to 2031]:

• On-Premises
• Cloud-Based

BPM Software Market by Application [Analysis by Value from 2019 to 2031]:

• Small & Medium Enterprises (SMEs)
• Large Enterprises

BPM Software Market by Region [Analysis by Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country Wise Outlook for the BPM Software Market

Business process management software solutions are transforming organizations' ability to improve operations while reducing costs. Technological advancements, evolving industry demands, and expanding geographies are reflected in recent trends in the BPM software market. These trends address the increasing demand for integrated solutions aimed at operational improvement and enhanced customer experience, all in support of digital transformation.

• USA: In the US, the focus is on incorporating AI and ML into BPM software for process automation and faster decision-making. Leading companies like Appian and Pega Systems are offering AI-driven BPM solutions with improved analytics and predictive capabilities. Additionally, cloud-based BPM solutions are gaining traction for their scalability and flexibility in enterprise operations.
• China: The BPM software market in China is growing rapidly, driven by increased digitalization and government support for smart technologies. Companies like Huawei and Alibaba are leading the way, offering BPM solutions that integrate IoT and big data analytics. As BPM systems become more intelligent, they will support complex business processes and handle large volumes of data.
• Germany: Germany is focusing on enhancing BPM software functionalities to support Industry 4.0 technologies. Companies like Software AG are developing BPM tools that enhance automation, data visibility, and process optimization, particularly in manufacturing and logistics. There is also growing interest in BPM solutions that comply with stringent European data protection regulations.
• India: The BPM software market in India is on the rise. Organizations are increasingly adopting digital transformation strategies, creating significant growth opportunities. Local companies like Zhou and Kofax are offering affordable and scalable BPM solutions tailored to the Indian market, particularly in the finance and healthcare sectors.
• Japan: In Japan, the BPM software market is driven by the need for precision, integrated robotics, and AI. Major players like Fujitsu and NEC are expanding their BPM offerings to improve operational efficiency and meet the demands of a digitally driven business environment. There is also a strong interest in BPM systems that address legacy issues and support complex regulatory requirements.

Features of the Global BPM Software Market

Market Size Estimates: BPM software market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: BPM software market size by type, application, and region in terms of value ($B).

Regional Analysis: BPM software market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the BPM software market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the BPM software market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

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This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the BPM software market by type (on-premises and cloud-based), application (small & medium enterprises (smes) and large enterprises), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global BPM Software Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

• 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
• 3.2. Global BPM Software Market Trends (2019-2024) and Forecast (2025-2031)
• 3.3: Global BPM Software Market by Type
  • 3.3.1: On-Premises
  • 3.3.2: Cloud-Based
• 3.4: Global BPM Software Market by Application
  • 3.4.1: Small & Medium Enterprises (SMEs)
  • 3.4.2: Large Enterprises

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

• 4.1: Global BPM Software Market by Region
• 4.2: North American BPM Software Market
  • 4.2.1: North American Market by Type: On-Premises and Cloud-Based
  • 4.2.2: North American Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
• 4.3: European BPM Software Market
  • 4.3.1: European Market by Type: On-Premises and Cloud-Based
  • 4.3.2: European Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
• 4.4: APAC BPM Software Market
  • 4.4.1: APAC Market by Type: On-Premises and Cloud-Based
  • 4.4.2: APAC Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
• 4.5: ROW BPM Software Market
  • 4.5.1: ROW Market by Type: On-Premises and Cloud-Based
  • 4.5.2: ROW Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global BPM Software Market by Type
  • 6.1.2: Growth Opportunities for the Global BPM Software Market by Application
  • 6.1.3: Growth Opportunities for the Global BPM Software Market by Region
• 6.2: Emerging Trends in the Global BPM Software Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global BPM Software Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global BPM Software Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: CWA
• 7.2: erwin
• 7.3: Goodwinds
• 7.4: Deltek Costpoint
• 7.5: Zoho
• 7.6: Appfluence
• 7.7: ProcessGene