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ITSM 동향 및 전망

세계 ITSM 시장 규모는 2024년부터 2030년까지 연평균 4.3% 성장하여 2030년까지 약 81억 달러에 달할 것으로 예상됩니다. 이 시장의 주요 촉진요인은 최종 사용자 부문의 최신 IT 인프라 도입이 증가하고 있으며, IT 인프라의 성능을 제어하고 추적할 수 있는 단일 플랫폼에 대한 요구가 증가하고 있기 때문입니다. 세계 ITSM 시장의 미래는 대기업과 중소기업(SME) 시장에 기회가 있어 유망한 것으로 평가되고 있습니다.

ITSM 시장 인사이트

Lucintel은 예측 기간 동안 클라우드 기반이 가장 높은 성장세를 보일 것으로 예상하고 있습니다.

이 시장 중 중소기업(SME) 시장이 가장 큰 시장으로 남을 것으로 보입니다.

북미는 예측 기간 동안 가장 높은 성장세를 보일 것으로 예상됩니다.

자주 묻는 질문

Q.1 ITSM 시장 규모는?

A1. 세계 ITSM 시장은 2030년까지 81억 달러에 달할 것으로 예상됩니다.

Q2, ITSM 시장 성장 전망은?

A2. 세계 ITSM 시장은 2024-2030년까지 연평균 4.3%의 성장률을 보일 것으로 예상됩니다.

Q3. ITSM 시장 성장에 영향을 미치는 주요 촉진요인은 무엇인가?

A3. 이 시장의 주요 촉진요인은 최종 사용자 부문의 최신 IT 인프라 도입이 증가하고 있으며, IT 인프라의 성능을 제어하고 추적하기 위한 단일 플랫폼에 대한 요구가 증가하고 있다는 점입니다.

Q4. 시장의 주요 부문은?

A4.ITSM 시장의 미래는 대기업과 중소기업(SME) 시장에 기회가 있을 것으로 보입니다.

Q5. 시장의 주요 기업은?

A5. 주요 ITSM 기업은 다음과 같습니다.

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

Q6. 향후 가장 큰 시장 부문은?

A6.Lucintel은 예측 기간 동안 클라우드 기반이 가장 높은 성장세를 보일 것으로 예상하고 있습니다.

Q7. 향후 5년간 가장 큰 시장으로 성장할 것으로 예상되는 지역은?

A7. 북미가 예측 기간 동안 가장 높은 성장을 보일 것으로 예상됩니다.

Q8. 보고서 커스터마이징이 가능한가?

A8. 네. Lucintel은 추가 비용없이 10%의 사용자 정의를 제공합니다.

목차

제1장 주요 요약

제2장 세계의 ITSM 시장 : 시장 역학

• 서론, 배경, 분류
• 공급망
• 업계 촉진요인과 과제

제3장 시장 동향과 예측 분석 : 2018-2030년

• 거시경제 동향(2018-2023년)과 예측(2024-2030년)
• 세계의 ITSM 시장 동향(2018-2023년)과 예측(2024-2030년)
• 세계의 ITSM 시장 : 유형별
  • 클라우드 기반
  • 온프레미스
• 세계의 ITSM 시장 : 용도별
  • 대기업
  • 중소기업

제4장 시장 동향과 예측 분석 : 지역별(2018-2030년)

• 세계의 ITSM 시장 : 지역별
• 북미
• 유럽
• 아시아태평양
• 기타 지역

제5장 경쟁 분석

• 제품 포트폴리오 분석
• 운영상 통합
• Porter의 Five Forces 분석

제6장 성장 기회와 전략적 분석

• 성장 기회 분석
  • 유형별
  • 용도별
  • 지역별
• 세계 ITSM 시장의 새로운 동향
• 전략적 분석
  • 신제품 개발
  • 세계의 ITSM 시장 능력 확대
  • 세계 ITSM 시장의 인수합병(M&A) 및 합작투자(JV)
  • 인증 및 라이선싱

제7장 유력 기업 개요

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

영문목차

ITSM Trends and Forecast

The future of the global itsm market looks promising with opportunities in the large enterprises and small and medium-sized enterprises (SMEs) markets. The global itsm market is expected to reach an estimated $8.1 billion by 2030 with a CAGR of 4.3% from 2024 to 2030. The major drivers for this market are growing uptake of modernized it infrastructure in end-user sectors and growing requirement for a single platform to control and track the performance of it infrastructure.

A more than 150-page report is developed to help in your business decisions.

ITSM by Segment

The study includes a forecast for the global ITSM by type, application, and region

ITSM Market by Type [Shipment Analysis by Value from 2018 to 2030]:

• Cloud-based
• On-Premises

ITSM Market by Application [Shipment Analysis by Value from 2018 to 2030]:

• Large Enterprises
• SMEs

ITSM Market by Region [Shipment Analysis by Value from 2018 to 2030]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

List of ITSM Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies ITSM companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the ITSM companies profiled in this report include-

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

ITSM Market Insights

Lucintel forecast that cloud base is expected to witness highest growth over the forecast period.

Within this market, small and medium-sized enterprises (SMEs) markets will remain the largest segment.

North America is expected to witness highest growth over the forecast period.

Features of the Global ITSM Market

Market Size Estimates: ITSM Market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: ITSM Market size by type, application, and region in terms of value ($B).

Regional Analysis: ITSM Market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the ITSM market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the ITSM market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q.1 What is the ITSM market size?

Answer: The global ITSM market is expected to reach an estimated $8.1 billion by 2030.

Q.2 What is the growth forecast for ITSM market?

Answer: The global ITSM market is expected to grow with a cagr of 4.3% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the ITSM market?

Answer: The major drivers for this market are growing uptake of modernized it infrastructure in end-user sectors and growing requirement for a single platform to control and track the performance of it infrastructure.

Q4. What are the major segments for ITSM market?

Answer: The future of the ITSM market looks promising with opportunities in the large enterprises and small and medium-sized enterprises (SMEs) markets.

Q5. Who are the key ITSM Market companies?

Answer: Some of the key ITSM companies are as follows.

• ASG Software
• Atlassian
• Axios Systems
• BMC Software
• CA Technologies
• Cherwell Software
• Freshworks
• Hewlett Packard Enterprise
• IBM
• Broadcom

Q6. Which ITSM market segment will be the largest in future?

Answer: Lucintel forecast that cloud base is expected to witness highest growth over the forecast period.

Q7. In ITSM market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the ITSM market by type (cloud-based and on-premises), application (large enterprises and small and medium-sized enterprises (SMEs)), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global ITSM Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

• 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
• 3.2. Global ITSM Market Trends (2018-2023) and Forecast (2024-2030)
• 3.3: Global ITSM Market by Type
  • 3.3.1: Cloud-based
  • 3.3.2: On-Premises
• 3.4: Global ITSM Market by Application
  • 3.4.1: Large Enterprises
  • 3.4.2: SMEs

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

• 4.1: Global ITSM Market by Region
• 4.2: North American ITSM Market
  • 4.2.1: North American ITSM Market by Type : Cloud-based, On-Premises
  • 4.2.2: North American ITSM Market by Application: Large Enterprises, SMEs
• 4.3: European ITSM Market
  • 4.3.1: European ITSM Market by Type :Cloud-based, On-Premises
  • 4.3.2: European ITSM Market by Application: Large Enterprises, SMEs
• 4.4: APAC ITSM Market
  • 4.4.1: APAC ITSM Market by Type : Cloud-based, On-Premises
  • 4.4.2: APAC ITSM Market by Application: Large Enterprises, SMEs
• 4.5: ROW ITSM Market
  • 4.5.1: ROW ITSM Market by Type : Cloud-based, On-Premises
  • 4.5.2: ROW ITSM Market by Application: Large Enterprises, SMEs

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global ITSM Market by Type
  • 6.1.2: Growth Opportunities for the Global ITSM Market by Application
  • 6.1.4: Growth Opportunities for the Global ITSM Market by
  • 6.1.5: Growth Opportunities for the Global ITSM Market Region
• 6.2: Emerging Trends in the Global ITSM Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global ITSM Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global ITSM Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: ASG Software
• 7.2: Atlassian
• 7.3: Axios Systems
• 7.4: BMC Software
• 7.5: CA Technologies
• 7.6: Cherwell Software
• 7.7: Freshworks
• 7.8: Hewlett Packard Enterprise
• 7.9: IBM
• 7.10: Broadcom