사고 대응 서비스 시장 규모, 점유율, 업계 분석 보고서 : 기업 규모별, 도입 형태별, 서비스 유형별, 최종 이용 업계별, 지역별 전망 및 예측(2025-2032년)
Global Incident Response Services Market Size, Share & Industry Analysis Report By Enterprise Size, By Deployment Mode, By Service Type, By End-User Industry, By Regional Outlook and Forecast, 2025 - 2032
상품코드:1936226
리서치사:KBV Research
발행일:2026년 01월
페이지 정보:영문 661 Pages
라이선스 & 가격 (부가세 별도)
한글목차
세계 인시던트 대응 서비스 시장 규모는 2025년 418억 1,000만 달러로 추정되며, 2032년까지 1,371억 2,000만 달러에 달할 것으로 예상됩니다. 예측 기간 동안 CAGR 18.5%로 확대될 것으로 예상됩니다. 이 시장의 성장은 고도화된 사이버 공격의 급증, 규제 준수 요건 강화, 디지털 전환의 확산, 클라우드 및 원격 인프라에 대한 의존도 증가로 인해 정당화될 수 있습니다.
주요 하이라이트:
2024년 북미 시장은 2024년 세계 사고 대응 서비스 시장에서 38.20%의 매출 점유율을 차지하며 독보적인 위치를 차지했습니다.
미국 시장은 2032년까지 374억 3,000만 달러의 시장 규모에 도달할 것으로 예상되며, 북미에서 선도적인 위치를 유지할 것으로 예상됩니다.
기업 규모별로는 대기업 부문이 유럽 시장을 주도하여 2024년 68.52%의 매출 점유율을 차지했습니다.
도입 형태별로는 클라우드 기반 부문이 2032년까지 51.50%의 매출 점유율을 차지하며 아시아태평양 시장을 주도할 것으로 예상됩니다.
서비스 유형별로는 관리형 탐지 및 대응(MDR) 시장이 2024년 34.64%의 매출 점유율을 차지하며 1위를 차지할 것으로 예상되며, 예측 기간 동안에도 우위를 유지할 것으로 보입니다.
최종사용자 산업의 BFSI(은행, 금융 및 보험) 부문은 2032년까지 북미 시장에서 298억 달러의 시장 규모에 도달할 것으로 예상되며, 예측 기간 동안 선도적인 위치를 유지할 것으로 예상됩니다.
사고 대응 서비스 시장은 기업, 정부, 중요 인프라 전반에 걸쳐 사이버 사고의 규모, 고도화, 영향력 증가에 대응하여 발전해 왔습니다. 초기 접근 방식은 수동 복구와 기본적인 로그 분석에 의존하는 반응형, 내부 관리형 접근 방식이 주를 이루었습니다. 사이버 위협이 더욱 파괴적이고 조직화됨에 따라 CERT, NIST, ENISA, CISA와 같은 공공 부문의 프레임워크는 구조화된 사고 대응 라이프사이클을 확립하고 제3자 서비스 제공업체로의 전환을 가속화했습니다. 원격 근무, 클라우드 컴퓨팅, 모바일 환경의 확대는 관리형 대응, 악성코드 분석, 디지털 포렌식을 사이버 보안 포트폴리오에 통합한 OEM 업체들의 지원을 받아 사고 대응을 전략적 기능으로 발전시켰습니다.
인시던트 대응 시장은 세계 및 지역 사이버 보안 프레임워크에 따라 표준 중심의 생태계를 반영하고 있습니다. 주요 시장 동향으로는 정부 가이드라인과의 긴밀한 연계, 시뮬레이션 리테이너 계약 및 플레이북을 통한 사후 대응에서 사전 대비로의 전환, 클라우드 보안 및 랜섬웨어 대응에 대한 전문성 강화 등을 들 수 있습니다. 주요 기업들은 공공 기관과의 협력, 고도의 자동화에 대한 지속적인 투자, 숙련된 인력 확보, 투명한 사후 보고 체계에 중점을 두어 장기적인 리스크 감소를 돕고 있습니다. 시장 경쟁은 대응 속도, 기술적 깊이, 규제 준수, 업계 전문 지식에 의해 주도되고 있으며, 국경을 초월한 사건에서 파트너십은 여전히 필수적입니다. 사이버 위험의 증가와 규제 요건의 발전에 따라 사고 대응 서비스는 주로 장기적인 전략적 파트너로 자리 매김하고 있습니다.
KBV Cardinal matrix- 사고 대응 서비스 시장 경쟁 분석
KBV Cardinal matrix에 기반한 분석에 따르면, AT& T, Inc, Cisco Systems, Inc, Accenture PLC, IBM Corporation, VMware, Inc가 인시던트 대응 서비스 시장을 선도하고 있습니다. 2025년 3월, Accenture PLC는 통신 기업 Verizon Business와 제휴하여 모든 규모의 기업을 위한 사이버 보안 내성을 강화하기 위해 협력했습니다. 이번 제휴를 통해 아이덴티티 및 액세스 관리(IAM), 관리형 확장 탐지 및 대응(MxDR), 사이버 리스크 서비스 등 첨단 서비스를 도입하고, 벨라이존의 네트워크 솔루션과 연계하여 진화하는 위협에 대응하고 보안 방어를 강화할 수 있게 되었습니다. 강화합니다. BAE 시스템즈(BAE Systems), NEC, 클라우드 스트라이크 홀딩스(CloudStrike Holdings)와 같은 기업들은 인시던트 대응 서비스 시장의 주요 혁신가 중 일부입니다.
목차
제1장 시장 범위와 조사 방법
제2장 시장 요람
제3장 시장 개요
제4장 시장 동향 : 인시던트 대응 서비스 시장
제5장 경쟁 : 인시던트 대응 서비스 시장
제6장 시장 통합 : 인시던트 대응 서비스 시장
제7장 주요 고객 기준 : 인시던트 대응 서비스 시장
제8장 밸류체인 분석 : 인시던트 대응 서비스 시장
제9장 경쟁 분석 : 세계
제10장 제품수명주기 : 인시던트 대응 서비스 시장
제11장 세계의 사고 대응 서비스 시장 : 기업 규모별
제12장 세계의 사고 대응 서비스 시장 : 전개 방식별
제13장 세계의 사고 대응 서비스 시장 : 서비스 유형별
제14장 세계의 사고 대응 서비스 시장 : 최종 이용 업계별
제15장 세계의 사고 대응 서비스 시장 : 지역별
제16장 기업 개요
제17장 성공 필수요소 : 인시던트 대응 서비스 시장
KSM
영문 목차
영문목차
The Global Incident Response Services Market size is estimated at $41.81 billion in 2025 and is expected to reach $137.12 billion by 2032, rising at a market growth of 18.5% CAGR during the forecast period. The growth of this Market is justified by the rapid rise in sophisticated cyberattacks, increasing regulatory compliance requirements, widespread digital transformation, and growing reliance on cloud and remote infrastructures.
Key Highlights:
The North America market dominated Global Incident Response Services Market in 2024, accounting for a 38.20% revenue share in 2024.
The U.S. market is projected to maintain its leadership in North America, reaching a market size of USD 37.43 billion by 2032.
Among the Enterprise Size, the Large Enterprises segment dominated the Europe market, contributing a revenue share of 68.52% in 2024.
In terms of Deployment Mode, Cloud-based segment are expected to lead the Asia Pacific market, with a projected revenue share of 51.50% by 2032.
The Managed Detection and Response (MDR) market emerged as the leading Service Type in 2024, capturing a 34.64% revenue share, and is projected to retain its dominance during the forecast period.
The BFSI in End-User Industry is poised to grow at the market in North America in 2032 with a market size of USD 29.80 billion and is projected to maintain its dominant position throughout the forecast period.
The incident response services market has developed in response to the increasing scale, sophistication, and impact of cyber incidents across enterprises, governments, and critical infrastructure. Early approaches were increasingly reactive and internally managed, relying on manual remediation and basic log analysis. As cyber threats became more damaging and coordinated, public-sector frameworks from enterprises like CERTs, NIST, ENISA, and CISA established structured incident response lifecycles, surging the shift toward third-party service providers. The expansion of remote work, cloud computing, and mobile environments further evolved incident response into strategic function, backed by OEMs that integrated managed response, malware analytics, and digital forensics into their cybersecurity portfolios.
The incident response market reflects a standards-driven ecosystem aligned with global and regional cybersecurity frameworks. Key market trends include closer integration with government guidelines, a transition from reactive response to proactive readiness through simulations, retainers, and playbooks, and rising specialization in cloud security and ransomware response. Key market players focus on partnerships with public agencies, continuous investment in advanced automation, skilled talent, and transparent post-incident reporting to support long-term risk reduction. Competition in the market is propelled by response speed, technical depth, regulatory compliance, and sector expertise, while partnership remains essential during cross-border incidents. With increasing cyber risks and developing regulatory mandates, incident response services are largely positioned as long-term strategic partners.
The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In March, 2025, Accenture PLC teamed up with CrowdStrike, a software company to enhance cybersecurity, integrating Accenture's expertise with CrowdStrike's Falcon platform. Their collaboration streamlines security operations, boosts threat detection, and reduces costs using AI-driven solutions. Focus areas include SecOps modernization, managed detection and response, and continuous threat exposure management to help businesses strengthen cyber resilience. Moreover, In March, 2025, Cisco Systems, Inc. announced the partnership with Safe Security, a Cybersecurity and Digital Business Risk Quantification (CRQ) space leader to enhance AI-driven cyber risk management for enterprises. By integrating Safe Security's solutions with Cisco's security platforms, organizations gain real-time insights into cyber risks, combining financial risks with cybersecurity signals. Key features include improved visibility via Cisco XDR and future integration with Splunk Cloud.
Based on the Analysis presented in the KBV Cardinal matrix; AT&T, Inc., Cisco Systems, Inc., Accenture PLC, IBM Corporation, and VMware, Inc. are the forerunners in the Incident Response Services Market. In March, 2025, Accenture PLC teamed up with Verizon Business, a telecommunications company to enhance cybersecurity resilience for businesses of all sizes. Their collaboration introduces advanced services, including Identity and Access Management (IAM), Managed Extended Detection and Response (MxDR), and cyber risk services, integrating with Verizon's network solutions to combat evolving threats and improve security defenses. Companies such as BAE Systems PLC, NEC Corporation, and CrowdStrike Holdings, Inc. are some of the key innovators in Incident Response Services Market.
COVID 19 Impact Analysis
The COVID-19 pandemic accelerated digital transformation in many industries. More people worked from home and used cloud platforms. Digital collaboration tools also became widespread. This shift increased cybersecurity risks. Cyberattacks on remote infrastructures rose, and companies saw their internal security teams as insufficient. As a result, they began hiring incident response service providers for expert assistance, rapid containment, and forensic support. The crisis also led businesses to adopt structured incident response planning and conduct simulation exercises. Many established retainer-based agreements to ensure continued operations. Stricter rules and higher expectations for data protection, especially in healthcare and finance, made professional incident response services even more important. These factors together strengthened long-term demand and helped the market grow during and after the pandemic. Thus, the COVID-19 pandemic had a positive impact on the market.
Market Share Analysis
Enterprise Size Outlook
Based on Enterprise Size, the market is segmented into Large Enterprises and Small and Medium Enterprises (SMEs). The Small and Medium Enterprises (SMEs) segment acquired 32% revenue share in the market in 2024. The Small and Medium Enterprises segment of the Incident Response Services Market is shaped by growing digital adoption, increased reliance on cloud-based tools, and expanding exposure to cyber threats. SMEs often operate with limited internal cybersecurity resources, making external incident response services essential for effective threat handling and recovery.
Deployment Mode Outlook
Based on Deployment Mode, the market is segmented into Hybrid, Cloud-based and On-Premises. The Cloud-based segment attained 53% revenue share in the market in 2024. The Cloud-based deployment mode in the Incident Response Services Market is driven by the increasing migration of business applications, data storage, and collaboration platforms to cloud environments. Incident response services delivered through the cloud focus on real-time threat detection, rapid analysis, and automated containment using scalable cloud-native tools.
Regional Outlook
Region-wise, the Incident Response Services Market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment recorded 38% revenue share in the market in 2024. The incident response services market is anticipated to grow at a significant rate in North America. The growth is driven by the advanced digital infrastructures, presence of major cybersecurity vendors, high-profile cyberattacks, and strict regulatory environments-like sector-specific cyber mandates, and breach notification laws-which encourage enterprises and government agencies to invest heavily in retention services, incident response planning, and automated threat detection and remediation capabilities. Europe incident response market is predicted to grow at a substantial rate. This is because of robust regulatory frameworks such as GDPR and NIS2 that mandate incident prevention, response readiness, and reporting, which drives public and private sector investment in these services. Nations like France, the UK, and Germany are key contributors, prioritizing response capabilities across key industries.
In the Asia Pacific region, the incident response market is projected to capture a prominent share in the forecast period. The market is propelled by rapid cloud adoption, digital transformation, rising cybercrime, and expanding cybersecurity budgets in markets such as Japan, Australia, India, and China. With a substantial rise in enterprise digitization and regulations in several APAC nations, demand for regional, cloud-native incident response services continues to surge. Moreover, the LAMEA incident response services market is growing at a steady rate. The expansion is driven by rising cybersecurity awareness, national cyber strategies, and private-public collaboration in developing regions like the UAE, Saudi Arabia, and Brazil.
Market Competition and Attributes
The market for incident response services is very competitive. It changes frequently due to growing cyber threats and regulatory pressure. Providers compete on speed, knowledge, global coverage, and integration with security ecosystems. Proactive readiness, automation, threat intelligence, and compliance support now play a bigger role in standing out. Competition also focuses on adaptable engagement models, sector specialization, and the ability to scale quickly in times of crisis. As digital business environments evolve globally, buyers strongly value reliability, confidentiality, and proven response effectiveness. Continuous skill development and trust-based client relationships remain crucial.
Recent Strategies Deployed in the Market
Mar-2025: CrowdStrike Holdings, Inc. announced the partnership with NTT DATA, an IT company to enhance cybersecurity with AI-driven solutions. By integrating the CrowdStrike Falcon platform into NTT DATA's managed services, clients benefit from advanced threat detection, threat hunting, and global support, ensuring robust protection and swift response to cyber threats across digital environments.
Jan-2025: Accenture PLC unveiled its cybersecurity services by integrating generative AI, enhancing threat detection and automated incident response. The new offerings leverage machine learning algorithms for improved vulnerability prediction and faster responses. Tailored to different industries, these solutions help organizations strengthen resilience, particularly in sectors like finance and healthcare.
Jan-2025: CrowdStrike Holdings, Inc. teamed up with Cognizant, an outsourcing company to transform enterprise cybersecurity. By combining CrowdStrike's AI-native Falcon platform with Cognizant's Neuro Cybersecurity platform, they aim to streamline security operations, consolidate legacy tools, and enhance cloud security. This collaboration helps organizations mitigate advanced cyber threats and improve their overall security posture.
Jan-2025: CrowdStrike Holdings, Inc. unveiled Insider Risk Services to help organizations detect and prevent insider threats. Combining its Falcon platform with advanced threat intelligence, the services include risk assessments, tabletop exercises, and expert-led incident response. These offerings aim to proactively address insider risks, strengthening defenses and minimizing potential impacts on organizations.
Jan-2025: CrowdStrike Holdings, Inc. teamed up with Commvault, a software company to enhance cyber resilience and data protection for hybrid cloud organizations. This collaboration improves threat detection, accelerates data recovery, and enables seamless collaboration between security and IT operations teams, helping businesses maintain continuous operations during sophisticated cyberattacks and minimize downtime.
Dec-2024: Cisco Systems, Inc. acquired SnapAttack, a threat detection company, to enhance Splunk's security capabilities. SnapAttack's platform offers detection engineering, threat hunting, and SIEM migration. The acquisition will improve visibility, detection engineering, and SIEM modernization, helping organizations stay ahead of emerging threats.
List of Key Companies Profiled
Accenture PLC
BAE Systems PLC
Check Point Software Technologies Ltd.
Cisco Systems, Inc.
CrowdStrike Holdings, Inc.
AT&T, Inc.
IBM Corporation
NEC Corporation
Rapid7, Inc.
VMware, Inc. (Broadcom Inc.)
Global Incident Response Services Market Report Segmentation
By Enterprise Size
Large Enterprises
Small and Medium Enterprises (SMEs)
By Deployment Mode
Hybrid
Cloud-based
On-Premises
By Service Type
Managed Detection and Response (MDR)
Containment & Mitigation
Remediation & Recovery
Digital Forensics & Analytics
Other Service Type
By End-User Industry
BFSI
IT & Telecom
Government & Defense
Healthcare & Life Sciences
Industrial Manufacturing
Energy & Utilities
Retail & E-commerce
Other End-User Industry
By Geography
North America
US
Canada
Mexico
Rest of North America
Europe
Germany
UK
France
Russia
Spain
Italy
Rest of Europe
Asia Pacific
China
Japan
India
South Korea
Singapore
Malaysia
Rest of Asia Pacific
LAMEA
Brazil
Argentina
UAE
Saudi Arabia
South Africa
Nigeria
Rest of LAMEA
Table of Contents
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Incident Response Services Market, by Enterprise Size
1.4.2 Global Incident Response Services Market, by Deployment Mode
1.4.3 Global Incident Response Services Market, by Service Type
1.4.4 Global Incident Response Services Market, by End-User Industry
1.4.5 Global Incident Response Services Market, by Geography
