Juniper Research's latest “Roaming Fraud” research delivers a comprehensive assessment of the impact of fraudulent activities on operator roaming revenue and the strategies that businesses and mobile network operators can employ to mitigate roaming fraud. Additional insight is provided via the Juniper Research Country Readiness Index, which evaluates how 60 countries are performing in the mitigation of roaming fraud.
In addition, the research provides comprehensive 5-year forecasts for major industry metrics, including total number of roaming subscribers, total roaming revenue, and total operator losses to roaming fraud; split by the following roaming channels:
Data Roaming
IoT Roaming
SMS Roaming
Voice Roaming
This research suite includes:
Market Trends & Strategies (PDF)
Competitor Leaderboard (PDF)
Market Data & Forecasting (PDF)
12 Months' Access to harvest Online Data Platform
KEY FEATURES
Market Outlook: In-depth assessment of key market trends, drivers, and pain points that are anticipated to impact roaming fraud, alongside mitigative strategies that operators and subscribers can utilise to combat fraud and loss of revenue.
Juniper Research Competitor Leaderboard: Key player capability and capacity assessment of 14 roaming fraud mitigation vendors. The Juniper Research Competitor Leaderboard scores these companies on a number of criteria including their size of operations, their extent and breadth of partnerships, the sophistication of their platforms, and our view of their future business prospects. The companies included in Juniper Research's Roaming Fraud Strategies Competitor Leaderboard are:
A1 Telekom Group
BICS
Cellusys
CITIC Telecom International
Comfone
iBASIS
Mobileum
SecurityGen
Subex
Syniverse
Tata Communications
Telefonica International Wholesale Services
TOMIA
Vodafone Roaming Services
Juniper Research Country Readiness Index: Detailed evaluation of how 60 countries are performing in the mitigation of roaming fraud, alongside assessment of how each country's prevalent roaming technologies and demand for high quality roaming services; based on the following criteria:
Data Roaming Revenue
IoT Roaming Revenue
Outbound Roaming Subscribers
Proportion of 4G and 5G SIMs
Roaming Platform Spend
SMS Roaming Revenue
Voice Roaming Revenue
5-year Market Forecasts: Comprehensive data and forecasts for major industry metrics, including total number of roaming subscribers, total roaming revenue, and total operator losses to roaming fraud; split by key roaming channels and 60 counties across 8 key regions:
North America:
Canada, US
Latin America:
Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
West Europe:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
Juniper Research's forecast suite for the “Roaming Fraud” market provides unrivalled industry data and forecasts, including:
Total Number of Active Outbound Mobile Roaming Subscribers
Total Number of Outbound Mobile Subscribers that use Data Roaming
Total Outbound Roaming Revenue, split by:
SMS
Data
Voice
IoT
Operator Losses to Outbound Roaming Fraud, split by:
SMS
Data
Voice
IoT
Geographical splits:60 countries
Number of tables:Over 30 tables
Number of datapoints:Over 13,600 datapoints
harvest: Our online data platform, harvest, contains the very latest market data and is updated throughout the year. This is a fully featured platform enabling clients to better understand key data trends and manipulate charts and tables; overlaying different forecasts within the one chart - using the comparison tool. Empower your business with our market intelligence centre, and receive alerts whenever your data is updated.
Interactive Excels (IFxl): Our IFxl tool enables clients to manipulate both forecast data and charts, within an Excel environment, to test their own assumptions using the interactive scenario tool and compare selected markets side by side in customised charts and tables. IFxls greatly increase a client's ability to both understand a particular market and to integrate their own views into the model.
FORECAST SUMMARY
Juniper Research expects operators to surmount a total of $2 billion in operator losses to roaming fraud in 2023, anticipated to increase to nearly $8.4 billion by 2028; representing an absolute growth of 310%. Furthermore, as shown in figure 7, Juniper Research forecasts in 2023, operator losses to data roaming fraud will be the highest compared with other services; estimated to account for 80% of the global losses by service in 2023.
Losses from global roaming fraud are anticipated to exceed $8 billion by 2028; driven by the increase in bilateral roaming agreements for data-intensive use cases over 5G networks. In turn, fraudulent data traffic will account for 80% of global operator roaming-based losses by 2024.
As 2G and 3G networks are sunsetting, operators are accelerating the transition to 5G and VoLTE roaming services to leverage the high levels of virtualisation and lower operational costs. However, the highly virtualised nature of 5G networks is creating more opportunities for fraudsters to deploy their attacks, leaving operator networks open to emerging fraud tactics over 5G networks.
As bilateral 5G roaming agreements proliferate, operators will deploy more sophisticated fraud mitigation tools. The greater amount of data that 5G roaming connections generate will require the development of solutions that can detect fraudulent users and traffic over new 5G networks as they evolve. An example is the rise in 5G subscription fraud, whereby fraudsters create new subscriptions with false information; incurring roaming charges without intending to pay. Until the subscription is cancelled, fraudsters will continue anonymously using 5G roaming data, with operators losing potential roaming revenue.
Fraud mitigation services will alert operators of any potentially fraudulent activity across 5G networks in real time and enable them to identify and block suspicious roaming subscribers. This will enable operators to minimise fraudulent activity, and therefore reduce the impact on their roaming revenue.
Table of Contents
Market Trends & Strategies
1. Key Takeaways & Strategic Recommendations
1.1. Roaming Fraud: Key Takeaways
1.2. Strategic Recommendations
2. Future Market Outlook
2.1. Introduction to Roaming Fraud
Figure 2.1: Roaming Fraud and Use Cases
Figure 2.2: Total Operator Losses to Outbound Roaming Fraud ($m), Split by Service, 2023
2.1.1. Types of Roaming Fraud
Table 2.3: Types of Roaming Fraud
Figure 2.4: Process of IRSF
i. Risks Posed by Increasing Network Complexity
Figure 2.5: Total Operator Losses to Outbound SMS Roaming Fraud ($m), Across 8 Key Regions, 2023
2.1.2. Mitigative Strategies to Combat Roaming Fraud
i. How Blockchain Can Influence Roaming Fraud Mitigation
Figure 2.6: Blockchain-based Roaming Settlement
2.1.3. Financial Implications from Roaming Fraud
i. Operator Losses to Fraudulent Roamers
ii. Impact of Roaming Fraud on the Subscriber
Figure 2.7: Voice Roaming Fraud
2.1.4. IoT Devices Influencing Demand for Fraud Prevention Solutions
3. Country Analysis
3.1. Roaming Fraud: Country Readiness Analysis
Figure 3.1. Roaming Fraud Country Analysis Scoring Criteria
Figure 3.2: Juniper Research Country Readiness Index ~ Roaming Fraud
Table 3.3: Juniper Research Roaming Fraud Country Readiness Index: Scoring Criteria
3.2. Roaming Fraud Country Analysis
3.2.1. North America
i. Focus Market
ii. Roaming Platform Spend
Figure 3.4: Total Outbound Voice, SMS & Data Retail Roaming Revenue ($m), Split by 2 Key Countries, 2022-2027
iii. Roaming Technology Development
Figure 3.5: Proportion of SIMs that are 4G and 5G SIMs, Split by 2 Key Countries, 2023-2028
3.2.2. Latin America
i. Growth & Developing Market
ii. Roaming Technology Development
Figure 3.6: Proportion of SIMs that are 4G and 5G SIMs, Split by 8 Key Regions, 2023
3.2.3. West Europe
i. Saturated Market
ii. Roaming Technology Development
Figure 3.7: Proportion of SIMs That Are 4G and 5G SIMs, Split by 8 Key Countries, 2023
i. Growth & Developing Market
ii. Market Growth
Figure 3.8: Total Number of Outbound Roaming Subscribers (m), Split by 8 Key Regions, 2022-2027
Figure 3.9: Total Outbound SMS Roaming Revenue ($m), in Russia, 2022-2027
i. Focus Market
ii. Roaming Platform Spend
Figure 3.10: Total Outbound Voice, SMS & Data Retail Roaming Revenue ($m), Split by 4 Key Countries, 2022-2027
iii. Market Growth
Figure 3.11: Total Number of Outbound Roaming Subscribers (m), Split by 4 Key Countries, 2022-2027
i. Focus & Developing Market
ii. Roaming Data Growth
Figure 3.12: Total Outbound Mobile Subscribers that Use Data Roaming (m), Split by 4 Key Countries, 2022-2027
3.2.7. Rest of Asia Pacific
i. Focus, Growth & Developing Market
ii. Roaming Platform Spend
Figure 3.13: Total Outbound Voice, SMS & Data Retail Roaming Revenue ($m), Split by 8 Key Countries in Rest of Asia Pacific, 2023
iii. Roaming Technology Development
Figure 3.2: Proportion of SIMs that are 4G and 5G SIMs (%), Australia, 2022-2028
3.2.8. Africa & Middle East
i. Developing Market
ii. Data Roaming Spend
Figure 3.3: Total Outbound Data Roaming Revenue ($m), Split by 7 Key Countries, 2023-2027
3.3. Roaming Fraud: Country Readiness Index Heatmap
Table 3.4: Country Readiness Index Heatmap: North America (1 of 8)
Table 3.5: Country Readiness Index Heatmap: Latin America (2 of 8)
Table 3.6: Country Readiness Index Heatmap: West Europe (3 of 8)
Table 3.7: Country Readiness Index Heatmap: Central & East Europe (4 of 8)
Table 3.8: Country Readiness Index Heatmap: Far East & China (5 of 8)
Table 3.9: Country Readiness Index Heatmap: Indian Subcontinent (6 of 8)
Table 3.10: Country Readiness Index Heatmap: Rest of Asia Pacific (7 of 8)
Table 3.11: Country Readiness Index Heatmap: Africa & Middle East (8 of 8)
Competitor Leaderboard
1. Juniper Research Competitor Leaderboard
1.1. Why Read this Report
Table 1.1. Juniper Research Competitor Leaderboard: Roaming Fraud Vendors Included & Product Portfolio: Part 1
Table 1.2: Juniper Research Competitor Leaderboard: Roaming Fraud Vendors Included & Product Portfolio: Part 2
Figure 1.3: Juniper Research Competitor Leaderboard: Roaming Fraud Vendors
Table 1.4: Juniper Research Leaderboard: Roaming Fraud Vendors & Positioning
Table 1.5: Juniper Research Competitor Leaderboard Heatmap: Roaming Fraud Vendors
2. Company Profiles
2.1. Company Profiles
2.1.1. A1 Telekom Austria Group
i. Corporate Information
ii. Geographical Spread
Figure 2.1: A1 Telekom Austria Group Operations Map
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research's View: Key Strengths & Strategic Opportunities
2.1.2. BICS
i. Corporate Information
Table 2.2: BICS' Select Financial Information ($m), 2020-2021
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research's View: Key Strengths & Strategic Opportunities
2.1.3. Cellusys
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research's View: Key Strengths & Strategic Opportunities
2.1.4. CITIC Telecom International
i. Corporate information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research's View: Key Strengths & Strategic Opportunities