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Accenture PLC
Amdocs Ltd.
Aria Systems Inc.
Cerillion Plc
CHR Solutions
Comarch SA
Hansen Technologies Ltd.
Hewlett Packard Enterprise Co.
Hitachi Ltd.
Huawei Technologies Co. Ltd.
NEC Corp.
Nokia Corp.
Optiva Inc.
Oracle Corp.
SAP SE
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KSA
The operations support business support software market is forecasted to grow by USD 83.9 bn during 2024-2029, accelerating at a CAGR of 15.8% during the forecast period. The report on the operations support business support software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing adoption of cloud-based bss (business support), rapid adoption of convergent billing systems, and growing investments in lte-a.
Market Scope
Base Year 2025
End Year 2029
Series Year 2025-2029
Growth Momentum Accelerate
YOY 2025 14.1%
CAGR 15.8%
Incremental Value $83.9 bn
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.
Technavio's operations support business support software market is segmented as below:
By Product
By Deployment
By Solution
Billing and revenue management
Customer and product management
Service assurance
Service fulfillment
Others
By Sector
By Geographical Landscape
North America
Europe
APAC
South America
Middle East and Africa
This study identifies the growing number of pre-commercial 5g trials as one of the prime reasons driving the operations support business support software market growth during the next few years. Also, outsourcing of oss bss (operations support, business support) design and development to managed service providers and increasing demand for customized oss bss (operations support, business support ) software will lead to sizable demand in the market.
The report on the operations support business support software market covers the following areas:
Operations Support Business Support Software Market sizing
Operations Support Business Support Software Market forecast
Operations Support Business Support Software Market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading operations support business support software market vendors that include Accenture PLC, Amdocs Ltd., Aria Systems Inc., Cerillion Plc, CHR Solutions, Comarch SA, Hansen Technologies Ltd., Hewlett Packard Enterprise Co., Hitachi Ltd., Huawei Technologies Co. Ltd., NEC Corp., Nokia Corp., Optiva Inc., Oracle Corp., SAP SE, Saskatchewan Telecommunications Holding Corp., SUBEX Ltd., TelcoDR Inc., Telefonaktiebolaget LM Ericsson, and Tridens doo. Also, the operations support business support software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Product
Executive Summary - Chart on Market Segmentation by Deployment
Executive Summary - Chart on Market Segmentation by Solution
Executive Summary - Chart on Market Segmentation by Sector
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
Overview on factors of disruption
2.4 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
3.1 Market ecosystem
Parent Market
Data Table on - Parent Market
3.2 Market characteristics
Market characteristics analysis
3.3 Value chain analysis
4 Market Sizing
4.1 Market definition
Offerings of companies included in the market definition
4.2 Market segment analysis
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
Chart on Global - Market size and forecast 2024-2029 ($ billion)
Data Table on Global - Market size and forecast 2024-2029 ($ billion)
Chart on Global Market: Year-over-year growth 2024-2029 (%)
Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
5.1 Global Operations Support Business Support Software Market 2019 - 2023
Historic Market Size - Data Table on Global Operations Support Business Support Software Market 2019 - 2023 ($ billion)
5.2 Product segment analysis 2019 - 2023
Historic Market Size - Product Segment 2019 - 2023 ($ billion)
5.3 Deployment segment analysis 2019 - 2023
Historic Market Size - Deployment Segment 2019 - 2023 ($ billion)
5.4 Solution segment analysis 2019 - 2023
Historic Market Size - Solution Segment 2019 - 2023 ($ billion)
5.5 Sector segment analysis 2019 - 2023
Historic Market Size - Sector Segment 2019 - 2023 ($ billion)
5.6 Geography segment analysis 2019 - 2023
Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
5.7 Country segment analysis 2019 - 2023
Historic Market Size - Country Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
6.1 The AI impact on Global Operations Support Business Support Software Market
7 Five Forces Analysis
7.1 Five forces summary
Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Product
8.1 Market segments
Chart on Product - Market share 2024-2029 (%)
Data Table on Product - Market share 2024-2029 (%)
8.2 Comparison by Product
Chart on Comparison by Product
Data Table on Comparison by Product
8.3 OSS - Market size and forecast 2024-2029
Chart on OSS - Market size and forecast 2024-2029 ($ billion)
Data Table on OSS - Market size and forecast 2024-2029 ($ billion)
Chart on OSS - Year-over-year growth 2024-2029 (%)
Data Table on OSS - Year-over-year growth 2024-2029 (%)
8.4 BSS - Market size and forecast 2024-2029
Chart on BSS - Market size and forecast 2024-2029 ($ billion)
Data Table on BSS - Market size and forecast 2024-2029 ($ billion)
Chart on BSS - Year-over-year growth 2024-2029 (%)
Data Table on BSS - Year-over-year growth 2024-2029 (%)
8.5 Market opportunity by Product
Market opportunity by Product ($ billion)
Data Table on Market opportunity by Product ($ billion)
9 Market Segmentation by Deployment
9.1 Market segments
Chart on Deployment - Market share 2024-2029 (%)
Data Table on Deployment - Market share 2024-2029 (%)
9.2 Comparison by Deployment
Chart on Comparison by Deployment
Data Table on Comparison by Deployment
9.3 Cloud-based - Market size and forecast 2024-2029
Chart on Cloud-based - Market size and forecast 2024-2029 ($ billion)
Data Table on Cloud-based - Market size and forecast 2024-2029 ($ billion)
Chart on Cloud-based - Year-over-year growth 2024-2029 (%)
Data Table on Cloud-based - Year-over-year growth 2024-2029 (%)
9.4 On-premises - Market size and forecast 2024-2029
Chart on On-premises - Market size and forecast 2024-2029 ($ billion)
Data Table on On-premises - Market size and forecast 2024-2029 ($ billion)
Chart on On-premises - Year-over-year growth 2024-2029 (%)
Data Table on On-premises - Year-over-year growth 2024-2029 (%)
9.5 Market opportunity by Deployment
Market opportunity by Deployment ($ billion)
Data Table on Market opportunity by Deployment ($ billion)
10 Market Segmentation by Solution
10.1 Market segments
Chart on Solution - Market share 2024-2029 (%)
Data Table on Solution - Market share 2024-2029 (%)
10.2 Comparison by Solution
Chart on Comparison by Solution
Data Table on Comparison by Solution
10.3 Billing and revenue management - Market size and forecast 2024-2029
Chart on Billing and revenue management - Market size and forecast 2024-2029 ($ billion)
Data Table on Billing and revenue management - Market size and forecast 2024-2029 ($ billion)
Chart on Billing and revenue management - Year-over-year growth 2024-2029 (%)
Data Table on Billing and revenue management - Year-over-year growth 2024-2029 (%)
10.4 Customer and product management - Market size and forecast 2024-2029
Chart on Customer and product management - Market size and forecast 2024-2029 ($ billion)
Data Table on Customer and product management - Market size and forecast 2024-2029 ($ billion)
Chart on Customer and product management - Year-over-year growth 2024-2029 (%)
Data Table on Customer and product management - Year-over-year growth 2024-2029 (%)
10.5 Service assurance - Market size and forecast 2024-2029
Chart on Service assurance - Market size and forecast 2024-2029 ($ billion)
Data Table on Service assurance - Market size and forecast 2024-2029 ($ billion)
Chart on Service assurance - Year-over-year growth 2024-2029 (%)
Data Table on Service assurance - Year-over-year growth 2024-2029 (%)
10.6 Service fulfillment - Market size and forecast 2024-2029
Chart on Service fulfillment - Market size and forecast 2024-2029 ($ billion)
Data Table on Service fulfillment - Market size and forecast 2024-2029 ($ billion)
Chart on Service fulfillment - Year-over-year growth 2024-2029 (%)
Data Table on Service fulfillment - Year-over-year growth 2024-2029 (%)
10.7 Others - Market size and forecast 2024-2029
Chart on Others - Market size and forecast 2024-2029 ($ billion)
Data Table on Others - Market size and forecast 2024-2029 ($ billion)
Chart on Others - Year-over-year growth 2024-2029 (%)
Data Table on Others - Year-over-year growth 2024-2029 (%)
10.8 Market opportunity by Solution
Market opportunity by Solution ($ billion)
Data Table on Market opportunity by Solution ($ billion)
11 Market Segmentation by Sector
11.1 Market segments
Chart on Sector - Market share 2024-2029 (%)
Data Table on Sector - Market share 2024-2029 (%)
11.2 Comparison by Sector
Chart on Comparison by Sector
Data Table on Comparison by Sector
11.3 Large enterprises - Market size and forecast 2024-2029
Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
11.4 SMEs - Market size and forecast 2024-2029
Chart on SMEs - Market size and forecast 2024-2029 ($ billion)
Data Table on SMEs - Market size and forecast 2024-2029 ($ billion)
Chart on SMEs - Year-over-year growth 2024-2029 (%)
Data Table on SMEs - Year-over-year growth 2024-2029 (%)
11.5 Market opportunity by Sector
Market opportunity by Sector ($ billion)
Data Table on Market opportunity by Sector ($ billion)
12 Customer Landscape
12.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
13 Geographic Landscape
13.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2024-2029 (%)
Data Table on Market share By Geographical Landscape 2024-2029 (%)
13.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
13.3 North America - Market size and forecast 2024-2029
Chart on North America - Market size and forecast 2024-2029 ($ billion)
Data Table on North America - Market size and forecast 2024-2029 ($ billion)
Chart on North America - Year-over-year growth 2024-2029 (%)
Data Table on North America - Year-over-year growth 2024-2029 (%)
13.4 Europe - Market size and forecast 2024-2029
Chart on Europe - Market size and forecast 2024-2029 ($ billion)
Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
Chart on Europe - Year-over-year growth 2024-2029 (%)
Data Table on Europe - Year-over-year growth 2024-2029 (%)
13.5 APAC - Market size and forecast 2024-2029
Chart on APAC - Market size and forecast 2024-2029 ($ billion)
Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
Chart on APAC - Year-over-year growth 2024-2029 (%)
Data Table on APAC - Year-over-year growth 2024-2029 (%)
13.6 South America - Market size and forecast 2024-2029
Chart on South America - Market size and forecast 2024-2029 ($ billion)
Data Table on South America - Market size and forecast 2024-2029 ($ billion)
Chart on South America - Year-over-year growth 2024-2029 (%)
Data Table on South America - Year-over-year growth 2024-2029 (%)
13.7 Middle East and Africa - Market size and forecast 2024-2029
Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
13.8 US - Market size and forecast 2024-2029
Chart on US - Market size and forecast 2024-2029 ($ billion)
Data Table on US - Market size and forecast 2024-2029 ($ billion)
Chart on US - Year-over-year growth 2024-2029 (%)
Data Table on US - Year-over-year growth 2024-2029 (%)
13.9 China - Market size and forecast 2024-2029
Chart on China - Market size and forecast 2024-2029 ($ billion)
Data Table on China - Market size and forecast 2024-2029 ($ billion)
Chart on China - Year-over-year growth 2024-2029 (%)
Data Table on China - Year-over-year growth 2024-2029 (%)
13.10 Germany - Market size and forecast 2024-2029
Chart on Germany - Market size and forecast 2024-2029 ($ billion)
Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
Chart on Germany - Year-over-year growth 2024-2029 (%)
Data Table on Germany - Year-over-year growth 2024-2029 (%)
13.11 Japan - Market size and forecast 2024-2029
Chart on Japan - Market size and forecast 2024-2029 ($ billion)
Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
Chart on Japan - Year-over-year growth 2024-2029 (%)
Data Table on Japan - Year-over-year growth 2024-2029 (%)
13.12 UK - Market size and forecast 2024-2029
Chart on UK - Market size and forecast 2024-2029 ($ billion)
Data Table on UK - Market size and forecast 2024-2029 ($ billion)
Chart on UK - Year-over-year growth 2024-2029 (%)
Data Table on UK - Year-over-year growth 2024-2029 (%)
13.13 Canada - Market size and forecast 2024-2029
Chart on Canada - Market size and forecast 2024-2029 ($ billion)
Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
Chart on Canada - Year-over-year growth 2024-2029 (%)
Data Table on Canada - Year-over-year growth 2024-2029 (%)
13.14 France - Market size and forecast 2024-2029
Chart on France - Market size and forecast 2024-2029 ($ billion)
Data Table on France - Market size and forecast 2024-2029 ($ billion)
Chart on France - Year-over-year growth 2024-2029 (%)
Data Table on France - Year-over-year growth 2024-2029 (%)
13.15 Italy - Market size and forecast 2024-2029
Chart on Italy - Market size and forecast 2024-2029 ($ billion)
Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
Chart on Italy - Year-over-year growth 2024-2029 (%)
Data Table on Italy - Year-over-year growth 2024-2029 (%)
13.16 India - Market size and forecast 2024-2029
Chart on India - Market size and forecast 2024-2029 ($ billion)
Data Table on India - Market size and forecast 2024-2029 ($ billion)
Chart on India - Year-over-year growth 2024-2029 (%)
Data Table on India - Year-over-year growth 2024-2029 (%)
13.17 Spain - Market size and forecast 2024-2029
Chart on Spain - Market size and forecast 2024-2029 ($ billion)
Data Table on Spain - Market size and forecast 2024-2029 ($ billion)
Chart on Spain - Year-over-year growth 2024-2029 (%)
Data Table on Spain - Year-over-year growth 2024-2029 (%)
13.18 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ billion)
Data Tables on Market opportunity By Geographical Landscape ($ billion)
14 Drivers, Challenges, and Opportunity/Restraints
14.1 Market drivers
14.2 Market challenges
14.3 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
14.4 Market opportunities/restraints
15 Competitive Landscape
15.1 Overview
15.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
15.3 Landscape disruption
Overview on factors of disruption
15.4 Industry risks
Impact of key risks on business
16 Competitive Analysis
16.1 Companies profiled
16.2 Company ranking index
16.3 Market positioning of companies
Matrix on companies position and classification
16.4 Accenture PLC
Accenture PLC - Overview
Accenture PLC - Business segments
Accenture PLC - Key news
Accenture PLC - Key offerings
Accenture PLC - Segment focus
SWOT
16.5 Amdocs Ltd.
Amdocs Ltd. - Overview
Amdocs Ltd. - Product / Service
Amdocs Ltd. - Key news
Amdocs Ltd. - Key offerings
SWOT
16.6 Aria Systems Inc.
Aria Systems Inc. - Overview
Aria Systems Inc. - Product / Service
Aria Systems Inc. - Key offerings
SWOT
16.7 Cerillion Plc
Cerillion Plc - Overview
Cerillion Plc - Business segments
Cerillion Plc - Key offerings
Cerillion Plc - Segment focus
SWOT
16.8 CHR Solutions
CHR Solutions - Overview
CHR Solutions - Product / Service
CHR Solutions - Key offerings
SWOT
16.9 Comarch SA
Comarch SA - Overview
Comarch SA - Product / Service
Comarch SA - Key news
Comarch SA - Key offerings
SWOT
16.10 Hansen Technologies Ltd.
Hansen Technologies Ltd. - Overview
Hansen Technologies Ltd. - Product / Service
Hansen Technologies Ltd. - Key news
Hansen Technologies Ltd. - Key offerings
SWOT
16.11 Hewlett Packard Enterprise Co.
Hewlett Packard Enterprise Co. - Overview
Hewlett Packard Enterprise Co. - Business segments
Hewlett Packard Enterprise Co. - Key news
Hewlett Packard Enterprise Co. - Key offerings
Hewlett Packard Enterprise Co. - Segment focus
SWOT
16.12 Hitachi Ltd.
Hitachi Ltd. - Overview
Hitachi Ltd. - Business segments
Hitachi Ltd. - Key news
Hitachi Ltd. - Key offerings
Hitachi Ltd. - Segment focus
SWOT
16.13 Huawei Technologies Co. Ltd.
Huawei Technologies Co. Ltd. - Overview
Huawei Technologies Co. Ltd. - Product / Service
Huawei Technologies Co. Ltd. - Key news
Huawei Technologies Co. Ltd. - Key offerings
SWOT
16.14 NEC Corp.
NEC Corp. - Overview
NEC Corp. - Business segments
NEC Corp. - Key news
NEC Corp. - Key offerings
NEC Corp. - Segment focus
SWOT
16.15 Nokia Corp.
Nokia Corp. - Overview
Nokia Corp. - Business segments
Nokia Corp. - Key news
Nokia Corp. - Key offerings
Nokia Corp. - Segment focus
SWOT
16.16 Optiva Inc.
Optiva Inc. - Overview
Optiva Inc. - Product / Service
Optiva Inc. - Key news
Optiva Inc. - Key offerings
SWOT
16.17 Oracle Corp.
Oracle Corp. - Overview
Oracle Corp. - Business segments
Oracle Corp. - Key news
Oracle Corp. - Key offerings
Oracle Corp. - Segment focus
SWOT
16.18 SAP SE
SAP SE - Overview
SAP SE - Business segments
SAP SE - Key news
SAP SE - Key offerings
SAP SE - Segment focus
SWOT
17 Appendix
17.1 Scope of the report
17.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
17.3 Currency conversion rates for US$
Currency conversion rates for US$
17.4 Research methodology
17.5 Data procurement
17.6 Data validation
17.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
17.8 Data synthesis
17.9 360 degree market analysis
360 degree market analysis
17.10 List of abbreviations