세계의 너스콜 시스템 시장 규모는 2024년 21억 2,000만 달러에 달했습니다. IMARC Group은 향후 이 시장이 2033년까지 39억 5,000만 달러에 달할 전망이며, 2025-2033년 6.80%의 연평균 복합 성장률(CAGR)로 성장할 것으로 예측했습니다. 현재 북미가 시장을 독점하고 있으며 2024년 시장 점유율은 43.6%였습니다. 효과적인 헬스케어 커뮤니케이션에 대한 요구 증가는 시장 성장을 뒷받침하고 있습니다. 또한 무선 기술은 유선 시스템보다 유연성과 확장성이 높기 때문에 간호 통화 설정에 널리 채택되었습니다. 이와는 별도로 환자의 안전과 규제 준수를 중시하는 경향이 강해져 너스콜 시스템 시장 점유율을 확대하고 있습니다.
정교한 헬스케어 커뮤니케이션 솔루션에 대한 필요성이 커지고 환자의 안전성과 케어 생산성을 높이고자 하는 욕구로 시장은 강력한 성장을 이루고 있습니다. 이 시장을 견인하는 주요 동향 중 하나는 환자와 의료 전문가의 실시간 커뮤니케이션을 가능하게 하는 무선 및 모바일 통신 솔루션의 융합입니다. 이러한 기술적 진보는 응답 시간의 개선, 워크플로우의 간소화, 임상 환경에서 휴먼 에러 가능성의 저감을 추진하고 있습니다. 또한 세계적으로 노인 인구가 증가하고 만성 질환의 만연 및 장기 요양 시설 수요가 높아지고 있는 것도 큰 요인이 되고 있습니다. 너스콜 시스템은 적시에 개입과 지속적인 환자 모니터링을 용이하게 함으로써 이러한 시설에서 매우 중요합니다. 또한 스마트 호스피탈의 출현 및 사물 인터넷(IoT)의 채택으로 기존의 너스콜 시스템은 환자 추적, 데이터 분석 및 원격 모니터링 기능을 갖춘 인지 플랫폼으로 변화하고 있습니다.
미국의 너스콜 시스템 시장은 기술 혁신, 규제 요건, 인구 역학과 함께 강력한 성장을 이루고 있습니다. 동향 중 하나는 이러한 시스템과 병원 정보 기술(IT) 및 전자 의료 기록(EHR) 간의 통합이 진행되고 있다는 것입니다. 이 통합을 통해 비즈니스 효율성을 향상시키고 데이터를 더욱 스마트하게 활용할 수 있어 신속한 대응이 가능합니다. 미국에서는 고령화가 진행되고 만성 질환의 이환율이 확대되고 있는 것도 고급 너스콜 시스템 솔루션 수요를 뒷받침하고 있습니다. 어시스테드 리빙센터와 노인홈이 보급되어 시장 수요를 더욱 뒷받침하고 있습니다. 또한, Medicare & Medicaid Service Center(CMS)가 시행하는 환자의 안전과 품질 관리에 중점을 둔 정부의 의무는 의료 제공업체에게 더욱 안정적이고 기능이 풍부한 통신 시스템을 도입하는 동기부여가 되고 있습니다. 게다가 IMARC Group은 2033년까지 미국의 재택치료 시장 규모가 1,795억 달러에 이를 것으로 예측했습니다.
효과적인 헬스케어 커뮤니케이션 시스템에 대한 요구 증가
효과적인 헬스케어 커뮤니케이션에 대한 필요성 증가는 시장 성장을 뒷받침하고 있습니다. 헬스케어 센터는 매일 많은 환자와 마주하고 있으며, 병원과 케어 센터는 환자와 의료 종사자 간의 의사 소통을 효율화하기 위해 항상 고급 너스콜 시스템을 도입하고 있습니다. 시스템은 응답 시간의 효율성 수준을 높이고 필요할 때마다 환자에게 적시에 지원을 제공합니다. 동시에 의료 제공 지연을 최소화하여 환자의 안전과 만족도를 향상시키고 있습니다. Healthcare Provider는 실시간 위치 서비스(RTLS) 및 전자 의료 기록(EHR)과 같은 다른 기술과 함께 이러한 시스템을 지속적으로 채택하여 케어 코디네이션과 업무 효율성을 높입니다. 세계적으로 환자 중심의 고품질 치료에 대한 요구가 증가함에 따라 의료 시설은 임상 워크플로를 원활하게 하고 전체 환자 경험을 개선하기 위해 너스콜 시스템의 도입과 업그레이드에 주력하고 있습니다. 2024년 과학 커뮤니케이션, HEOR, 환자 참여, 마켓 액세스, 컨설팅 서비스의 세계 선두 공급업체인 OPEN Health는 인공지능(AI) 및 머신러닝(ML) 서비스의 선진 공급업체인 퓨전과의 파트너십을 밝혀 OPEN Health와 완벽하게 협력하게 되었습니다. 이 제휴는 OPEN Health의 광대한 국제 고객 네트워크를 통해 퓨전의 최상급 AI 능력을 활용하는 것으로, 이 네트워크에는 대기업 제약기업 50개사 중 49개사가 이름을 잇고 있습니다.
무선 및 클라우드 기반 기술 향상
클라우드 기반 및 무선 기술의 기술 개척이 너스콜 시스템 시장의 성장에 기여하고 있습니다. 너스콜 시스템은 무선 기술이 널리 채택되어 유선 시스템보다 유연성 및 확장성이 우수합니다. 따라서 헬스케어 기업은 대규모 인프라 변경을 필요로 하지 않고 시스템의 도입이나 증설이 가능해지고 있습니다. 클라우드 너스콜 시스템도 인기를 끌고 있으며 원격 모니터링, 실시간 알림, 병원 정보 시스템과의 통합이 가능합니다. 클라우드 기반 기술은 현장 서버와 관련된 비용을 없애고 이러한 시스템은 점점 더 합리적인 가격으로 사용하기 쉬워지고 있습니다. 모바일 장치를 사용하면 헬스케어 직원이 건물의 어느 곳에서나 알림을 받고 환자에게 메시지를 보낼 수 있으므로 시스템은 더욱 다기능이 됩니다. 이러한 기술 혁신을 통해 너스콜 시스템의 이용이 가속화되고 오늘날의 헬스케어 환경의 요구에 대응할 수 있습니다. IMARC Group은 전 세계 무선 연결 시장 규모가 2033년까지 3,352억 달러에 이를 것으로 예측했습니다.
환자의 안전 및 규제 준수 중시 고조.
환자의 안전 및 법규의 준수는 좋은 시장 전망을 가져옵니다. Joint Commission(합동위원회) 및 CMS(Medicare Medicaid Service Center)와 같은 규제기관의 모니터링이 강화됨에 따라 의료 제공업체는 안전과 품질에 대한 엄격한 요구 사항을 충족하기 위한 노력을 더욱 강화하고 있습니다. 너스콜 시스템은 응급 상황에서 즉시 의사 소통을 제공하고, 응답 시간을 단축하고, 환자의 안전 위험을 제거함으로써 의료 기관이 이러한 요구 사항을 준수하는 데 중요한 역할을 합니다. 또한 너스콜 시스템은 특히 전자 의료 기록(EHR)의 보급과 함께 환자의 개인 정보 보호 및 정보 보안과 관련된 다양한 규제에 대한 대응에도 지속적으로 진화하고 있습니다. 환자의 결과를 개선할 뿐만 아니라 엄격한 규제 지침을 충족시키려는 건강 관리 조직에서는 효율적이고 컴플라이언스가 높고 신뢰할 수 있는 너스콜 시스템에 대한 요구가 점차 커지고 있습니다. 2024년 Oracle은 차세대 전자 의료 기록(EHR)을 발표했습니다. 이 EHR은 지불자와 서비스 제공업체 간의 데이터 교환을 간소화하고, 임상시험을 위한 환자 모집을 지원하며, 재정을 최적화하고, 가치 기반 관리의 도입을 가속화하기 위해 만들어졌습니다.
The global nurse call systems market size was valued at USD 2.12 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 3.95 Billion by 2033, exhibiting a CAGR of 6.80% from 2025-2033. North America currently dominates the market, holding a market share of 43.6% in 2024. The increasing requirement for effective healthcare communication is propelling the market growth. Moreover, wireless technologies are being widely adopted in nursing call setups, which offer more flexibility and scalability than wired systems. Apart from this, the heightened emphasis on patient safety and compliance with regulations is expanding the nurse call system market share.
The market is witnessing strong growth due to the rising need for sophisticated healthcare communication solutions and the desire to enhance patient safety and care productivity. One of the key trends driving this market is the convergence of wireless and mobile communication solutions that enable real-time patient and healthcare professional communication. These technological advancements are improving response times, simplifying workflow, and lowering the scope for human error in the clinical environment. Another major driver is the increasing elderly population worldwide, which is heightening the prevalence of chronic conditions and the demand for long-term care facilities. Nurse call systems are crucial in these institutions by facilitating timely intervention and ongoing patient monitoring. In addition, the emergence of smart hospitals and Internet of Things (IoT) adoption is converting legacy nurse call systems into cognitive platforms with capabilities of patient tracking, data analytics, as well as remote monitoring.
The United States nurse call systems market is experiencing strong growth driven by a mix of technological innovation, regulatory requirements, and demographic forces. One of the trends is the growing integration of these systems with hospital information technology (IT) and electronic health records (EHRs). This integration improves operational efficiency, allows for smarter use of data, and facilitates quicker response times, all of which are increasingly important for patient safety and satisfaction. An aging population and the expanding incidence of chronic disease in the US are also driving the demand for sophisticated nurse call solutions. Assisted living centers and nursing homes are spreading, further supporting the market demand. Additionally, government mandates focused on patient safety and quality care, such as those implemented by the Centers for Medicare & Medicaid Services (CMS), are motivating healthcare providers to implement more dependable and feature-dense communication systems. Moreover, the IMARC Group predicts that the US home healthcare market size is projected to attain USD 179.5 Billion by 2033.
Growing Need for Effective Healthcare Communication Systems
The increasing requirement for effective healthcare communication is propelling the market growth. With healthcare centers facing more patients every day, hospitals and care centers are constantly implementing advanced nurse call systems to make communication between patients and medical professionals efficient. The systems are enhancing the level of efficiency in response time, providing patients with timely support whenever required. Simultaneously, they are improving patient safety and satisfaction by minimizing care delivery delays. Healthcare providers are constantly adopting these systems alongside other technologies, such as real-time location services (RTLS) and electronic health records (EHRs), to enhance care coordination and operational efficiency. As the need for high-quality, patient-focused care increases worldwide, healthcare facilities are focusing on installing and upgrading nurse call systems to help facilitate clinical workflows and improve overall patient experience. In 2024, OPEN Health, a leading global supplier of scientific communications, HEOR and patient engagement, market access, and consulting services, revealed a partnership with Fusion, an advanced provider of artificial intelligence (AI) and machine learning (ML) services that will completely collaborate with OPEN Health. This partnership leveraged Fusion's top-tier AI abilities throughout OPEN Health's vast international client network, which features 49 of the leading 50 pharmaceutical firms.
Improvements in Wireless and Cloud-Based Technologies
Technological developments in cloud-based and wireless technologies are contributing to the nurse call systems market growth. Wireless technologies are being widely adopted in nurse call systems, which offer more flexibility and scalability than wired systems. This is allowing healthcare organizations to install and increase systems without requiring major infrastructure modifications. Cloud nurse call systems are also gaining popularity, with the ability to provide remote monitoring, real-time notifications, and integration with hospital information systems. Cloud-based technology eliminates the costs associated with on-site servers, which makes these systems increasingly more affordable and accessible. The use of mobile devices makes the systems even more versatile, as they allow the healthcare staff to receive notifications and send messages to patients anywhere in the building. These innovations are driving the usage of nurse call systems faster, enabling the needs of today's healthcare environments to be addressed. The IMARC Group predicts that the global wireless connectivity market size will reach USD 335.2 Billion by 2033.
Increased Emphasis on Patient Safety and Compliance with Regulations
Patient safety and compliance with regulatory are offering a favorable nurse call systems market outlook. As there is greater scrutiny from regulatory agencies like the Joint Commission and CMS (Centers for Medicare & Medicaid Services), healthcare providers are increasingly directing efforts to satisfy strict safety and quality requirements. Nurse call systems play a significant role in making sure healthcare institutions adhere to such requirements by providing instant communication during emergency situations, lowering response times, and eliminating possible patient safety hazards. Nurse call systems also continually evolve in addressing a range of regulations about patient privacy and information security, particularly given the increasing use of electronic health records (EHRs). With healthcare organizations vying to enhance patient outcomes as well as meet stringent regulatory guidelines, the need for efficient, compliant, and dependable nurse call systems is also increasingly growing. In 2024, Oracle unveiled its next-generation electronic health record (EHR), which is created to streamline data exchange between payers and service providers, aid patient recruitment for clinical trial procedures, optimize finances, and fasten the adoption of value-based care.
Wired systems stand as the largest component in 2024, holding 53.7% of the market. Wired nurse call systems are recognized for their exceptional reliability and stability. In contrast to wireless systems, which may experience signal interference, environmental influences, or device failures, wired systems offer reliable communication without the chance of connectivity interruptions. Hospitals and healthcare facilities frequently emphasize dependability in crucial circumstances where immediate communication is essential. Through a wired infrastructure, healthcare professionals guarantee a continuous, unbroken link between patients and staff, improving patient safety and the effectiveness of care. These systems are also more resistant to technical problems like battery failure or network congestion, which frequently occur in wireless systems. Wired nurse call systems offer enhanced security compared to their wireless counterparts. With a wired setup, the transmission of data is typically more secure because it avoids the potential vulnerabilities of wireless networks, which may be exposed to hacking or unauthorized access.
Integration communication systems lead the market with 28.7% of market share in 2024. They give healthcare centers the power to coordinate communication between departments and staff more effectively. By integrating nurse call systems, pagers, mobiles, alarm systems, and even electronic health records (EHRs) into one platform, healthcare practitioners are greatly enhancing coordination. This integration makes it possible for vital patient information to be relayed smoothly, resulting in quicker response and decision-making times. For instance, if a nurse call system is combined with mobile phones, health care professionals can immediately receive notifications, access patient information, and respond to emergencies quickly, thereby avoiding any chance of delay and enhancing the efficiency of patient care. Such systems are constantly streamlining workflows by removing communication loopholes and enabling health care teams to communicate more successfully.
Emergency medical alarms lead the market as they are important in facilitating rapid responses during severe medical conditions. Emergency medical alarms are formulated to notify health personnel or emergency teams instantly when a patient is in danger, whether caused by a medical emergency, fall, or other severe conditions. With real-time notification, emergency medical alarms minimize the response time between when the emergency arises and when assistance is received. Within healthcare environments, where seconds can be a matter of life and death, these alarms allow healthcare professionals to rapidly respond to life-threatening conditions, including cardiac arrests or respiratory arrest, thereby enhancing patient outcomes. Single-press alarm triggering or automatic detection ensures that assistance is always forthcoming at times of greatest need. Emergency medical alarms significantly improve patient safety by providing them with an instant means of summoning caregivers in an emergency. In hospitals, nursing homes, and assisted living facilities, patients tend to be restricted from making calls for assistance themselves because of medical conditions or physical impairments.
Hospitals and clinics lead the market with around 55.0% of market share in 2024. They are primary end users of nurse call systems, relying on these technologies to streamline patient care and enhance communication between patients and healthcare staff. In hospitals, where the patient load is often high and the complexity of care is significant, nurse call systems play a crucial role in ensuring efficient, timely responses to patient requests. These systems enable patients to alert nursing staff immediately when they need assistance, facilitating faster response times and improving overall patient satisfaction. Similarly, clinics, which typically serve a smaller, more focused patient base, benefit from nurse call systems to improve operational efficiency and patient care coordination. In both settings, these systems are integrated with other technologies like electronic health records (EHRs) and real-time location services (RTLS), allowing staff to access patient information quickly and provide personalized care.
In 2024, North America accounted for the largest market share of 43.6%. The market in the region is experiencing significant growth driven by several key trends. Hospitals and healthcare facilities are increasingly adopting advanced nurse call systems to improve communication and patient care. These systems are becoming more integrated with other technologies, such as real-time location services (RTLS) and electronic health records (EHRs), enhancing operational efficiency and care coordination. As healthcare providers are focusing on improving patient safety and satisfaction, nurse call systems are continuously evolving to offer features like mobile alerts and two-way communication, allowing for quicker response times. Additionally, the growing emphasis on regulatory compliance and the need to meet stringent healthcare standards are driving the demand for reliable, efficient systems. Technological advancements in wireless and cloud-based solutions are also contributing to the market growing, providing greater flexibility and scalability. These factors are collectively driving the increasing adoption of nurse call systems across North America.
United States Nurse Call Systems Market Analysis
The United States nurse call systems market, accounting for a share of 88.40%, is primarily driven by the increasing demand for advanced healthcare technologies, combined with the rising need for efficient communication in healthcare facilities. The aging population across the country is contributing to a higher demand for healthcare services, which, in turn, is propelling the implementation of reliable nurse call systems to enhance patient care and safety. Additionally, the rise in healthcare expenditure and the focus on improving patient outcomes are driving the need for systems that can ensure timely communication between patients and healthcare providers. According to the Centers for Medicare and Medicaid Services (CMS), costs on healthcare in the United States reached USD 4.9 Trillion in 2023, recording a growth of 7.5% and accounting for 17.6% of the GDP of the country. Besides this, the market is also witnessing strong growth due to the increasing number of hospitals and healthcare centers adopting patient-centric care models, which rely on seamless communication and immediate response times facilitated by nurse call systems.
Asia Pacific Nurse Call Systems Market Analysis
The Asia Pacific nurse call systems market is expanding due to the rapid expansion of healthcare infrastructure in emerging economies, such as India and China. For instance, as of March 2023, India had a total of 31,882 Primary Health Centers (PHCs), 6,359 Community Health Centers (CHCs), 1,340 Sub-Divisional/District Hospitals (SDHs), 714 District Hospitals (DHs), and 362 Medical Colleges (MCs) helping both rural and urban areas across the country, as per the Ministry of Health and Family Welfare. As these countries continue to urbanize and improve healthcare facilities, there is a growing demand for efficient communication systems to manage patient care effectively. Additionally, the shift toward hospital and care facility modernization is contributing substantially to the demand for advanced nurse call solutions that offer real-time tracking and enhanced communication. The rising focus on patient safety and quality of care, driven by both government regulations and public awareness, is also encouraging healthcare institutions to adopt reliable, responsive nurse call systems.
Europe Nurse Call Systems Market Analysis
The Europe nurse call systems market is experiencing robust growth due to the increasing geriatric population in the region, which is creating a heightened demand for healthcare services and efficient patient care solutions. As the elderly population grows, there is an increasing need for healthcare facilities to implement advanced nurse call systems to ensure quick and effective communication between patients and healthcare providers. Additionally, the rising prevalence of chronic diseases across Europe is contributing to the demand for continuous care, further emphasizing the need for reliable communication systems. According to Eurostat, 35.0% of individuals in the European Union reported suffering from a chronic illness in 2023. Additionally, the adoption of advanced technologies, such as Internet of Things (IoT) integration and wireless nurse call systems, is contributing substantially to industry expansion. These technologies enable real-time patient monitoring, faster response times, and improved workflow efficiency, thereby enhancing the overall quality of care. Stringent government regulations and initiatives to improve healthcare services and patient safety are also encouraging the widespread adoption of nurse call systems, supporting market growth.
Latin America Nurse Call Systems Market Analysis
The Latin America nurse call systems market is significantly influenced by the growing demand for efficient healthcare delivery and patient care in the region. Increasing healthcare investments, particularly in hospitals and aged care facilities, are boosting the adoption of advanced communication systems. For instance, Brazil spends 9.47% of its GDP on healthcare, equating to USD 161 Billion and making it the largest healthcare market in Latin America, as per the International Trade Administration (ITA). Additionally, government initiatives promoting digital healthcare and the integration of IoT technology in medical settings are contributing substantially to industry expansion. The focus on improving healthcare outcomes, alongside the need for real-time communication, is also fostering growth in the nurse call systems market across the region.
Middle East and Africa Nurse Call Systems Market Analysis
The Middle East and Africa nurse call systems market is increasingly propelled by the rapid healthcare infrastructure development in the region, with a focus on expanding hospitals and healthcare facilities, which is driving the need for efficient communication solutions. The increasing healthcare expenditure by governments and private entities is supporting the adoption of advanced nurse call systems to improve patient care and streamline hospital operations. For instance, the Government of the Kingdom of Saudi Arabia allocated SR 86,253,063 to the Ministry of Health (MOH) for FY25. Besides this, the growing prevalence of chronic diseases and an increasing geriatric population in several countries are contributing to the demand for more responsive healthcare systems. For instance, in 2023, the number of individuals aged 60 years and above in the Gulf Cooperation Council (GCC) reached 2.6 million, accounting for 4.5% of the total population of the region.
Market players in the nurse call systems sector are actively engaged in several strategic activities to expand their market presence. Companies are increasingly focusing on technological innovations, integrating nurse call systems with advanced features like real-time location services (RTLS), wireless connectivity, and mobile alerts to improve response times and patient care. Additionally, key players are forming partnerships with healthcare providers to offer customized solutions that meet specific hospital or clinic needs. They are also investing in cloud-based platforms to provide scalable, cost-efficient systems. Moreover, as per the nurse call systems market forecast, market leaders are expected to continually enhance product offerings through research and development (R&D) and improve system reliability, security, and ease of integration with existing healthcare infrastructure, thereby staying competitive in a rapidly evolving market.