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Worldwide Customer Relationship Management Applications Software Forecast, 2024-2028: AI-Driven Data Strategies Fueling Market Growth
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ÀÌ Á¶»ç ¸®Æ÷Æ®´Â 2023-2028³â ¼¼°èÀÇ °í°´°ü°è°ü¸® ¾ÖÇø®ÄÉÀÌ¼Ç ¼ÒÇÁÆ®¿þ¾î ¿¹ÃøÀ» Á¦°øÇϰí ÀÖ½À´Ï´Ù. "°¡¼ÓÈµÈ ÆÄ±«Àû Çõ½ÅÀÇ ½Ã´ë¸¦ ÇìÃijª°¡±â À§Çؼ´Â µ¥ÀÌÅÍÀÇ ÁøÁ¤ÇÑ ÀáÀç·ÂÀ» Ȱ¿ëÇÏ´Â °ÍÀÌ Áß¿äÇÒ °ÍÀÔ´Ï´Ù. ±â¾÷µéÀº »õ·Î¿î ¹æ½ÄÀ¸·Î µ¥ÀÌÅ͸¦ Ȱ¿ëÇÏ¿© º¹À⼺À» ÇØ°áÇÏ´Â ¼Ö·ç¼ÇÀ» ¸ð»öÇϰí, ÀΰøÁö´É(AI)ÀÌ Á¦°øÇÏ´Â ±âȸ¸¦ Ȱ¿ëÇÏ¿© ÀÇ»ç°áÁ¤ ÇÁ·Î¼¼½º¸¦ °³¼±ÇÏ°í ¿µÇâ·Â ÀÖ´Â ºñÁî´Ï½º ¼º°ú¸¦ À̲ø¾î³¾ °ÍÀÔ´Ï´Ù."¶ó°í IDCÀÇ Sales Force Productivity and Performance ´ã´ç Á¶»ç ¸Å´ÏÀúÀÎ Michelle MorganÀº ¸»Çß½À´Ï´Ù.
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This IDC study provides the worldwide customer relationship management applications software forecast for 2023-2028. "Unlocking the true potential of data will be crucial to navigate an era of accelerated disruption. Companies will seek solutions to leverage data in novel ways to address complexity, harnessing the opportunities afforded by artificial intelligence (AI) to refine their decision-making processes and drive impactful business outcomes," said Michelle Morgan, research manager, Sales Force Productivity and Performance at IDC.
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
- Drivers and Inhibitors
- Drivers
- Advancements in Artificial Intelligence and Machine Learning
- Data-Driven Decision-Making
- Inhibitors
- Geopolitical Volatility
- Market Saturation and Customer Choice Paralysis
- Significant Market Developments
- Changes from Prior Forecast
Market Definition
Methodology
- Historical and Forecast Market Values and Exchange Rates
Related Research
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