This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, and govern the enterprise applications required to thrive in the digital world."The digital era has reset businesses globally with new and exciting technology that promises to bring more autonomy, completely revolutionizing the business world." - Mickey North Rizza, group vice president, Enterprise Software, IDC
IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By Mid-2025, 70% of Global Businesses Will Use Embedded Financing to Collect and Make Payments
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 2: By Mid-2024, 30% of Global Organizations Will Take Advantage of Humanlike Interfaces in Their Enterprise Applications to Gain More Insights Quicky, Improving Decision Velocity
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 3: By Late 2026, 100% of Nonmonetary Transactions Will Be Completely Autonomous for 80% of Enterprises, Shifting KPIs from Efficiency/Time Metrics to Business Performance Attainment
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 4: By 2025, 30% of G2000 Will Gravitate to Autonomous Tech with Self-Healing Code to Improve Processes, 60% Will Evolve for Seamless Integration in 2026, and 80% Will Evolve to Self-Healing Apps by 2027
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 5: By Mid-2026, 65% of G2000 Will Move to One Data Model for All Operational/Back-Office Information, Becoming More Agile in Collective Decision-Making Within Their Enterprise Application Landscapes
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 6: By Early 2025, Organizations Still on Legacy Systems Will Need to Modernize Their Applications Immediately to Survive and Adapt to the Digital World Already Surpassing Them
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 7: By Mid-2025, AI Will Create an Organizational Cultural Shift and New Technology Frames Will Augment the Workforce, Slowly Reshaping the Enterprise Toward More Technology Usage, Enhancing Performance
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 8: GenAI/AI Will Close 25% of Enterprise Talent Shortage Gaps by 2025, But the Practice and Usage of GenAI/AI Will Create a Surplus of Talent Across All Lines of Business by 2027
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 9: By 2028, 85% of Enterprises Using Intelligent Applications Will Have Evolved to Running as Autonomous Organizations, Redefining the Technology Resource Usage Within the Business
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 10: By Late 2024, 70% of the G2000 Will Focus on Technology and the Process Time Between the Event That Occurs and the Point of Decision-Making to Gain a Competitive Advantage
Associated Drivers
IT Impact
Business Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
AI Everywhere - Generative AI Takes the Spotlight
The Drive to Automate - Maximizing Efficiency and New Opportunities
The Digital Business Imperative - Competitiveness and Outcomes
Everything as a Service Intensifies - Transforming Models to Drive Change
Dynamic Work and Skills Requirements - New Work Mode Era
Shifting Tech Regulatory Landscape - Navigating Risk and Opportunity
Operationalization of ESG - Measuring and Implementing Sustainability