Transformational Growth is due to Increasing Customer Expectations, Digital Transformation, and the Rise of Advanced Services Offerings
Industrial services ensure maximum performance of equipment and processes. Spare parts replacement, calibration, repairs, predictive maintenance, advanced services, and training improve productivity, minimize cost, and extend the useful life of products and systems, and give customers in process, hybrid, and discrete industries a faster return on their investment.
The industrial services market is segmented into installation and commissioning, maintenance and support, connected and consulting, outcome-based, and revamp and decommissioning. Products and applications include measurement and analytics tools, valves, industrial robotics, control systems, safety systems, and software.
The market is seeing a shift from simple, limited coverage of an asset to comprehensive asset stewardship. Services are changing in response to customer expectations and the rapid proliferation of advanced technologies, and now may include subscriptions or rentals, consumable models, uptime-based contracts, and as-a-service offerings including robotics-as-a-service.
Talent, digital transformation, data analytics, data entrepreneurship, and speed and expertise are important differentiators. Service providers focus on advanced offerings, degree of customization, value-based pricing, technology, supply chain efficiency, and customer-centricity.
Revenue Forecast
The revenue estimate for the base year is $43.0 billion, with a CAGR of 7.0% for the study period 2021-2029.
The Impact of the Top 3 Strategic Imperatives on the Industrial Services Market
Innovative Business Models
Disruptive Technologies
Transformative Megatrends
WHY
A remote-first approach, workforce empowerment with technology and actionable insights, and advanced offerings (as-a-service solutions) are changing the way industrial services organizations work and generate revenue.
WHY
Industrial services rely on digital capabilities. Technology-enabled service delivery significantly enhances workforce productivity, efficiency, and the customer experience through faster dispatching, seamless access to real-time, remote expert support, and faster resolution of issues.
WHY
The labor market is tight, and companies face a skills gap in digital and analytics capabilities amid the expected increase in demand for new technological skills.
Scope of Analysis
Services ensure maximum performance of equipment and processes. Spare parts replacement, calibration, repairs, predictive maintenance, advanced services, and training improve productivity, minimize cost, and extend the useful life of products and systems, and give customers a faster return on their investment.
Measurement and analytics: Sensors, transmitters (pressure, temperature, and level), process analytical instrumentation, liquid and gas analyzers, gas chromatographs, flow meters
Industrial robotics
Control valves
Control systems, safety systems, and software: Distributed control systems, safety instrumented systems, programmable logic controller (PLC), supervisory control and data acquisition (SCADA) systems, manufacturing execution systems (MES), digital twins, enterprise asset management (EAM), asset performance management (APM), cybersecurity, conditioning monitoring software, vision systems, machine safety systems
Key Competitors
Global
Emerson
ABB
Rockwell Automation
Siemens
Schneider Electric
Yokogawa
Honeywell
Fanuc
Yaskawa
BECKHOFF
Endress+Hauser
Danfoss
Hitachi
Keyence
IFS
PTC
ATS Corporation
North America
CIMTEC Automation
MachineMetrics
MaintainX
Andrews Cooper
Aspen Technology
Litmus Automation Inc.
NovaTech Automation
Advanced Motion & Controls Ltd.
Wajax
AMETEK.Inc
Hach Company
Teledyne Technologies
Delta Automation Inc.
Honeywell
Rockwell Automation
Accruent
General Electric
Europe
Critical Manufacturing
FORCAM ENISCO GmbH
RUBIX
Leadec
Metso
Eaton
Sick AG
Danfoss
ABB
Siemens
Trimasy
Bilfinger
Comau
SERNA AUTOMATION
BAMA
B&R Industrial Automation GmbH
BN Automation AG
Middle East
ABB
Honeywell
Rockwell Automation
Siemens
Yokogawa
Schneider Electric
TriMays
Siemens
Yokogawa
Schneider Electric
Asia-Pacific
Mitsubishi
Yaskawa
Hitachi
BHEL
Keyence
Adverdb
UNBOXROBOTICS LABS PVT LTD
Pennar Industries
KRISAM Automation Pvt. Ltd.
Messung Industrial Automation
Moxa
Trimays
Titan Engineering and Automation Ltd
Fuji Electric
Latin America
Moxa
Fanuc
Rockwell Automation
Honeywell
General Electric
ABB
Schneider
Emerson
Competitive Environment
Number of Competitors
More than 50
Key Stakeholders
Automation solution and industrial service providers, original equipment manufacturers, industrial service software providers, industrial end users, industrial digital solution providers
Competitive Factors
Services portfolio, regional presence, advanced services offerings (as-a-service solutions), degree of customization, value-based pricing, technology and domain expertise, parts supply chain efficiency, customer-centricity, talent management
Key End-user Industry Verticals
Life sciences, chemicals and petrochemicals, automotive and transportation, machinery