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The Evolution from Mobility-as-a-Service to Mobility-as-a-Feature
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Another Overhyped Buzzword or a Driver of True Value?

Mobility-as-a-Feature (MaaF) is a concept introduced by David A. Hensher and Sampo Hietanen, and involves seamlessly embedding mobility services into existing platforms, such as insurance or hotel booking apps. This approach aims to make transportation an effortless part of our daily routines, seamlessly blending with activities such as commuting and shopping. While MaaF is still in its very early nascent stage, glimpses of its potential in various applications are starting to shine.

While MaaF solutions hold great promise, for them to truly flourish on a larger scale, several interconnected elements must align-regulations, contractual frameworks, technology, partnerships, consumer acceptance, and support from the public sector, among others.

Table of Contents

Ecosystem

Strategic Imperatives

Growth Opportunity Analysis

Ecosystem

Best Practices

Growth Opportunity Universe

Next Steps & Appendix

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