Private participation in the U.S. drinking water and wastewater sector is evolving, with third-party operations and maintenance providers playing a growing role. Traditionally, local governments managed these essential services themselves. Today, private companies increasingly handle O&M, bringing specialized expertise, advanced technology, and workforce support to help utilities overcome mounting challenges like aging infrastructure, regulatory demands, and financial constraints.
Valued at nearly US$3 billion annually, the third-party O&M market now supports drinking water and wastewater services for over 38.6 million Americans. This approach allows utilities-many facing workforce shortages, rising costs, and complex demands-to maintain service quality without managing everything in-house.
Bluefield Research has tracked over 2,000 O&M contracts since the 1970s, revealing trends in contract sizes, geographic reach, and service innovations. This dataset underscores how leading O&M providers are crucial in supporting utilities and ensuring safe, reliable water services in an increasingly complex environment.
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Companies Mentioned:
Alliance Water Resources
American Water Works Company
California Water Services Group
ClearWater Solutions
Crossroads Utility Services
H2O Innovation
Inframark
Jacobs
Middlesex Water Company
Municipal District Services
Municipal Operations & Consulting
Nexus Water Group
PERC Water Corporation
SI Environmental
U.S. Water Services Corporation
Veolia North America
Water District Management
Weston & Sampson
WhiteWater
Woodard & Curra
Table of Contents
Section 1 - Market Overview and Drivers
Market Drivers and Inhibitors
Utility Capital and Operating Expenditure Trends
Utility Workforce Challenges
A Snapshot of Union Representation Across the U.S.
Section 2 - Sizing the O&M Market
U.S. Population Served by Third-Party O&M Contractors
O&M Market Size by Population Segment
O&M Service Provider Presence by Geography
Average Contract Duration by Company Profile
Municipal Utility Districts: The Cornerstone of Texas's Water Landscape
MUD Hot Spots
Section 3 - Competitive Landscape and Trends
Strategic O&M Players Across the Value Chain
O&M Providers by Company Segment
Leading O&M Providers by Total Population Served
Company Ranking & Market Share
Leading O&M Providers by Market Share, Scope & Contract Count
Evolution of Competitive Landscape via Select M&A Deals
Outsourced O&M: One Facet of Utility Digital Water Strategy
O&M Competitive Landscape
M&A Trends in O&M
Notable M&A Activity Among O&M Players
Section 4 - Company Profiles
American Water Works Company
Alliance Water Resources
California Water Services Group
ClearWater Solutions
Crossroads Utility Services
H2O Innovation
Inframark
Jacobs
Middlesex Water Company
Municipal District Services
Municipal Operations & Consulting
Nexus Water Group
PERC Water Corporation
Si Environmental
U.S. Water Services
Veolia North America
Water District Management
Weston & Sampson
Whitewater, Inc.
Woodard & Curran
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